Al Zaabi Autocare Auto Service Car Repair in Abu Dhabi الزعابي للعناية بالسيارات
Plot No 69 - Musaffah - M-37 - Abu Dhabi - United Arab Emirates
Al Zaabi Autocare Auto Service Car Repair in Abu Dhabi الزعابي للعناية بالسيارات is a auto repair shop, auto body shop, auto painting, car repair and maintenance service and bus stop located in Abu Dhabi, United Arab Emirates. The average rating of this business is 4.80 out of 5 stars based on 309 reviews. The street address of this business is Plot No 69 - Musaffah - M-37 - Abu Dhabi - United Arab Emirates. Al Zaabi Autocare Auto Service Car Repair in Abu Dhabi الزعابي للعناية بالسيارات is open seven days a week from 09:00am to 10:00pm.
- Al Zaabi Autocare Auto Service Car Repair in Abu Dhabi الزعابي للعناية بالسيارات is located at Plot No 69 - Musaffah - M-37 - Abu Dhabi - United Arab Emirates.
- The contact number of Al Zaabi Autocare Auto Service Car Repair in Abu Dhabi الزعابي للعناية بالسيارات is +971 50 187 3124
5 joe victor 35 months ago
I came here for my car repair and they exceeded my expectations. First of all they will stick to the timing they inform for the car repair and amazing customer service with the fastest replies. They provide my quotation so quick and made sure to keep me satisfied . I would highly suggest this workshop if you are looking for professionalism in everything. Special thanks to the team who guided me and reassured me when I needed.
5 honestheart1 37 months ago
1 Mo Tawfiq 34 months ago
During our communication, I requested a quote for replacing the right passenger mirror of my car, which included a lane camera. The service agent provided me with a certain cost for the job. However, after receiving my car back, I was shocked to find out that the lane camera configuration was not done. When I immediately contacted the agent to inquire about this omission, they casually admitted their mistake and claimed that configuring the camera would cost an additional 500 dirham!
What truly disappoints me is how Al Zaabi could demonstrate such incompetence in their communication. I expected a minimum level of professionalism and expertise. They should have thoroughly checked everything and informed me upfront about all the costs involved.
It's disheartening to have come across positive reviews on Google prior to opting for their online service, only to be met with such a lackluster experience.
In conclusion, my experience with Al Zaabi's service was extremely unsatisfactory, and I deeply regret choosing them for the task.
P.S: I also want to add that they removed the camera and cover and took them before returning the old part to me (noting that the camera was working perfectly fine).
Update: 02/08/2023:
In response to Al Zaabi's comment, I'd like to address a few points:
1. The old parts I mentioned in my review were both the camera and mirror cover, and they were in perfect condition. I'm curious why you only mentioned the camera as the only available part for collection.
2. According to your explanation, the AD municipality doesn't allow keeping old parts. However, I had paid delivery fees for my service, and you should have returned the parts to me initially. Now, you are asking me to collect it myself.
3. I have been in contact with your agent, Mohammed Anwar, through WhatsApp regarding the return of the old parts. He never mentioned their availability. I find it strange that you are notifying me about this through a Google review comment.
4. Due to the unresolved issue, I have escalated the matter to Tamm, an application I highly recommend for every individual in the UAE, as it helps protect consumer rights and allows you to raise complaints.
5 Gorib Navas Parambil 36 months ago
5 Ali Ahmed 40 months ago
I come with my Civic for Major service and brake pads replacement
I had fears due my past experiences
But when they start the job and talk to the advisors and the service manager I relieved
Honestly the best car services in Abu Dhabi
5 د هيثم شبايك Dr Haytham Shabayek 41 months ago
NB : the impressive thing that they are managed and directed by a lady mechanic and manager ( one of the best in the field )
Also the team members are so friendly and so welcoming , makes you feel that you are really in good hands
Thank you Shaimaa , Nibu , shahana, bensin
5 Ashio 37 months ago
5 Mustafa Adnan 39 months ago
| Friday | 09:00am - 10:00pm |
|---|---|
| Saturday | 09:00am - 10:00pm |
| Sunday | 09:00am - 07:00pm |
| Monday | 09:00am - 10:00pm |
| Tuesday | 09:00am - 10:00pm |
| Wednesday | 09:00am - 10:00pm |
| Thursday | 09:00am - 10:00pm |
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