reviews

Baqala hilal salamat

Name: Baqala hilal salamat
Address: Abu Dhabi, United Arab Emirates

Abu Dhabi

83 - Abu Dhabi - United Arab Emirates

Grocery delivery service Doctor

+971 3 783 4219

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About

Baqala hilal salamat is a grocery delivery service and doctor located in Abu Dhabi, United Arab Emirates. The average rating of this business is 0.00 out of 5 stars based on 0 reviews. The street address of this business is 83 - Abu Dhabi - United Arab Emirates. Baqala hilal salamat is closed on Saturday and Sunday, and other days it is open from 08:00am to 06:00pm.

FAQs

Where Baqala hilal salamat is located at?: Baqala hilal salamat is located at 83 - Abu Dhabi - United Arab Emirates.
What is the contact number of Baqala hilal salamat?: The contact number of Baqala hilal salamat is +971 3 783 4219

Reviews

2 FM Pratt 34 months ago

Before the Pandemic, the Surgery had been very good, both in service and attitude of Reception staff and our GP was excellent. During the Pandemic, however, everything changed. Reception staff really rude - one of them humiliated me in front of other people in the waiting room all because I was unable to wear a mask due to my Autism and I was wearing a Sunflower lanyard to show I was exempt from wearing a face mask. Luckily my GP came to the rescue by calling me in to her consulting room. In 2021, I came out as a Transman, having lived and identified as a Transman since August 2020, but this was not acknowledged by my GP and I got no support from her. Last January I started Hormone Treatment via a private source, but my GP would not cooperate with the provider and then ticked me off for daring to start Hormone Treatment when I made her aware of this. She even failed to correctly make a referral to the Gender Identity Clinic, having forgotten that I was a returning patient. Only a few months earlier, she had criticised me for cancelling a hospital appointment because they were insisting that I had to wear a mask at the hospital and I had to test negative for COVID. No understanding of Autism at all. Even when I was suffering with my gallbladder and had to have It removed urgently, there was no support. The Receptionist was very rude to me in one phone call, alleging that I had sworn at her, which was not true and my partner confirmed it. The Receptionist said the Manager would listen to the call and decide who was right, but backed down when my partner spoke to her and said that I had not sworn at her. Complained twice, but Manager didn't respond. My details were not updated due to moving house, even though my partner's were, so when I got the prescription for the Hormone Treatment made up, it was still to my old address and remained thus until the Pharmacy physically changed it on the database. And this was long after I switched surgeries in May 2022 because I was so unhappy with the clinic's attitude towards me. Complained to the Manager again, but to date no proper response from her. New surgery updated all my details etc., and I am very happy with them. Have referred the complaints to NHS England now.

2 Natalie Midwinter 36 months ago

On the rare occasion this doctors surgery is brilliant and fast, however for the most part unfortunately they’re not, the phone lines are always busy or your on hold for ages, and even if you do get through you can’t book an appointment. For me personally, recently I found a lump, and for the last 3 weeks I’ve been desperately trying to get it checked by the doctor here, it’s worrying and frustrating that I can’t have my mind either put to rest or get the appropriate help…

5 Chunginitup 34 months ago

Called up and received a callback within 30 minutes. Got a same-day appointment and went in about an hour and a half later. The doctor was professional and personable, and I was in and out within 15 minutes

1 Kellyh Nguyen 35 months ago

1.Unable for appointment, they just make by the phone call after 3 weeks
2. I gave my Driving License Application for doctors to sign but I have to send it back within 14 days.Come and ask 3 times, they promised and note that they "will do it today don't worry". Over 14days still no reply. I have to pay for both and now have to pay agains for new form.

5 K L 36 months ago

Always helpful and understanding staff. I feel very fortunate to be a patient here. No problem speaking to a doctor and seeing someone if necessary. Thank you to all at the health centre and pharmacy for what you do.

1 Sandy 39 months ago

I’ve been with the surgery for many years and I don’t think it can get any worse than what it is now. Unable to get an appointment, not even routine. Keep being told to phone back at 8 am every day and when I do I can never get through as supposedly every other patient would have been told to do the same thing. Due to work commitments, not everyone has time to be sitting by the phone on hold for hours. This is actually a very serious issue as so many people will be suffering when they can’t be seen. I completely understand the current situation with the NHS and the huge backlog however there needs to be a system in place where people can book their appointments when and as necessary, not just hope for the best at 8 am every morning. Other local GP surgeries don’t seem nowhere near as bad and people can be seen within a reasonable timeframe or at least they are able to book.

3 Nicky Robinson 35 months ago

Visited here too book an appointment with the family planning nurse. There was a queue behind me in reception and instead of the receptionist coming close too the desk too me she was sat on the otherside of the room and asked me what I wanted too discuss... extremely insensitive ... I also witnessed a poor guy who had found a lump and was told too ring up at 8am in the morning too book!!!!! what is going on ... ????u200d????

1 Luke Lake 39 months ago

Was told on the phone. "Call at 8 in the morning for a same day appointment so we can see you before Christmas", cool no worries it's a busy time. Tried to call a couple of days and couldn't get through. Tried again yesterday, would call for half an hour in a queue and would then be cut off for no reason. Would call again, same thing after half an hour I would be cut off. I give up. I've had this chesty cough for a whole month and it isn't improving and I can't even be seen by my own doctors. Thanks guys.

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Business Hours

Saturday	Day off
Sunday	Day off
Monday	08:00am - 06:00pm
Tuesday	08:00am - 06:00pm
Wednesday	08:00am - 06:00pm
Thursday	08:00am - 06:00pm
Friday	08:00am - 06:00pm