127 reviews

Captain Sam's Jet Ski Tours & Rentals

Name: Captain Sam's Jet Ski Tours & Rentals
Address: Abu Dhabi, United Arab Emirates
Rating: 4.3

Abu Dhabi

near Maryiah Island - Al Zahiyah - Abu Dhabi - United Arab Emirates

Sightseeing tour agency Boat tour agency Water ski shop Water sports equipment rental service Bus stop

+971 56 477 7970

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About

Captain Sam's Jet Ski Tours & Rentals is a sightseeing tour agency, boat tour agency, water ski shop, water sports equipment rental service and bus stop located in Abu Dhabi, United Arab Emirates. The average rating of this business is 4.30 out of 5 stars based on 127 reviews. The street address of this business is near Maryiah Island - Al Zahiyah - Abu Dhabi - United Arab Emirates. Captain Sam's Jet Ski Tours & Rentals is open seven days a week from 09:00am to 05:30pm.

FAQs

Where Captain Sam's Jet Ski Tours & Rentals is located at?: Captain Sam's Jet Ski Tours & Rentals is located at near Maryiah Island - Al Zahiyah - Abu Dhabi - United Arab Emirates.
What is the contact number of Captain Sam's Jet Ski Tours & Rentals?: The contact number of Captain Sam's Jet Ski Tours & Rentals is +971 56 477 7970

Reviews

5 Chiara Pirouzi 25 months ago

Best jet ski experience I’ve ever had! Pick up and Drop off we’re included and the place you go her skiing is close to emirates palace. You have a great view and the jet skis have a little box in them where you can put your phone in to take pictures during the ride. It was a great experience and one of the employees even drove out to the sea to take pictures of us. 10/10 recommendable!

5 Harry Larfi 18 months ago

Jet ski’s are in good shape and powerful, lots of fun to have. Definitely would recommend

5 Mark Hope 19 months ago

A great crew with great equipment made for a wonderful experience this morning :)

Captain Sam is our go-to choice for jet-skis in Abu Dhabi. Always friendly and professional and always a great time - today no exception! Thanks for a wonderful couple of hours on the water!

5 Moh Almarzoqi 18 months ago

The best experience you can ever have in Abu Dhabi Jet-skis are well-maintained I want to them more than four times with my wife and my friends specially the tours that they provide if you have a group I mean the site seeing the location that they can take you to are amazing I really recommend it. Make sure that you book couple of days earlier if you are a group or at the morning time if you’re going at noon don’t forget to grab some snacks before you go. ???????? thanks to everyone in this company.

1 Max Phill 18 months ago

I booked in advance with good faith after reading the reviews, and that’s what I regret the most, I was fooled.

I arrived at the destination after a long trip filled with joy ready to have a great time and oh boy how wrong I was. After talking on whatsapp with the guy to book he gave me a number for the guy assigned to us his name was Abdul, so when I reached there I called Abdul and made sure it was him by calling and seeing my number on his screen as I was told there would be many imposters.

We handed over our IDs and signed the contract and then were dropped to ride the jetski, I won’t lie and say it wasn’t fun experience, it really was. But what happens after we return the jetskis is a whole different thing.

We returned the jetskis and as soon as we were out of water more than 10 people jumped us and starting shouting and pointing at specific scratches/dents and accusing us of damaging the jetskis. So they refused to hand us our IDs back unless we pay for the damages, we didn’t hit anyone or anything but they wouldn’t listen or care they will just shout and say you’re crazy by saying these damages were preexisting. We of course recorded videos and all the damages they were pointing to were already there before but either glued or painted and after you ride the jetski in the water ofc they will come off.

Suggestions:
1. There should be receipt payments
2. Contract copy should be given to customer
3. A number to call when such scams happen
4. Safety guidelines
5. Card payment as they only take cash

Overall it’s was awful customer service and for any other time I would never recommend such place or invite my friends ( we are 9) ever again. It just ruins the reputation for all this place and for me they’re just like rentals in Sharjah scamming innocent people

Anyway after so much arguing we paid them to return our IDs even though we didn’t commit what they accused us off, so take care everybody and don’t fall for these guys hope this was helpful.

5 ELENI KOTTA 22 months ago

My boys had the best day out fishing ????! Captain Sam was super helpful, polite and fun. The boys came back with a ton of fish and above all very happy!
We highly recommend a fun day out in the sea with Captain Sam and his crew! We will be back!! Thank you ????

5 Madi Jones 21 months ago

Would absolutely recommend this business to everyone who comes to visit Abu Dhabi!!! Had such a fun time I went 3 days straight lol. Everyone makes you feel comfortable and makes sure you know what you’re doing on the water. Captain sam is the best!! Super personable and fun to be around !! Malik is also the cutest lil guy you’ll meet!! Thank you all so much again for such a fabulous experience!! Can’t wait to come back ((:

5 Craig Valgean 41 months ago

Sam and his team are amazing and I highly recommend. I called in the morning and scheduled a watercraft rental for that same afternoon. Facility is on the open water side of the Ab Bateen Wharf with plenty of parking. Sam's team was expecting our arrival and the watercraft was ready to go on time. A unique motorized platform lowers from the staging area while you are seated and once the platform is below the water level you are off and running. The area just outside of the launch platform is great for exploring including Birds and Massnoua Islands. I consider this my go to for watercraft rental in Abu Dhabi and many thanks to Sam and his team!

Map Location

Business Hours

Friday	09:00am - 05:30pm
Saturday	09:00am - 05:30pm
Sunday	09:00am - 05:30pm
Monday	09:00am - 05:30pm
Tuesday	09:00am - 05:30pm
Wednesday	09:00am - 05:30pm
Thursday	09:00am - 05:30pm