39 reviews

du - Al Ain Mall

Name: du - Al Ain Mall
Address: Abu Dhabi, United Arab Emirates
Rating: 4

Abu Dhabi

Othman Bin Affan St - Central District - Abu Dhabi - United Arab Emirates

Telecommunications service provider Bus stop

+971 800 155

Photos

About

du - Al Ain Mall is a telecommunications service provider and bus stop located in Abu Dhabi, United Arab Emirates. The average rating of this business is 4.00 out of 5 stars based on 39 reviews. The street address of this business is Othman Bin Affan St - Central District - Abu Dhabi - United Arab Emirates. du - Al Ain Mall is open seven days a week from 10:00am to 10:00pm.

FAQs

Where du - Al Ain Mall is located at?: du - Al Ain Mall is located at Othman Bin Affan St - Central District - Abu Dhabi - United Arab Emirates.
What is the contact number of du - Al Ain Mall?: The contact number of du - Al Ain Mall is +971 800 155

Reviews

5 Karmjeet Singh 14 months ago

I visited the du store in alakn mall the person is fantastic & give me excellent services.thanks du hiring awesome staff.
Thank alot Mr Ali Haroon
Very professional attitude.

1 afsal 17 months ago

I renvewd my visa going to bahrain through Abudhabi 3.30 AM reached Alain 10 AM clock 24/03/2023 Alain mall Du office visit directly
Iam now at new visit visa and gave my passport and visa to update my sim
Counter one exicutive mr nahyan exicutive i think
office told me bring photo stat print need Documents After walking 2 km out side up and down i took photo copy came back At that time exicutive tell impossible to do . if he says its before itself i dont want to waste my time and energy even by fasting
Note. customer exicutive counter 1 staff behave badly to customer

1 Ali Almaliky 13 months ago

One of the worst experience I have ever had in any retail store. The employees were so unprofessional and rude. They were all Egyptians nationalists who didn’t have any respect!

5 mark paul santillan 25 months ago

I was having difficulty changing my du postpaid plan yet Mr. Karim Abdelfattah was so helpful and kind. He help me fix my du postpaid plan as i wanted to change it to other plan. I waited around 2 hours but it was worth it. Note: better to be in al ain mall du than in bawadi mall du as they truly wanted to help you here. Again, thank you for helping me mr. karim abdelfattah

1 rishad pm 20 months ago

As usual Du performance is very bad . It starts with the token system, when they open the counter at 10:00 ,the guy starts asking questions without any customer importance. His way of speech itself is trying to irritate the customer.
Another the bad experience from du , which I got today. I went for sim replacement as my e-sim was not working . Gave new physical sim in 10 mins ID scanned , signed and all verification done. Evening line got suspended, ID is valid for two more years and still not sure what’s the issue. I’m using the number for almost 10years and this is the service they give .

1 Christopher Cayanan 25 months ago

Why are you telling your customer that the only way to cancel the account is calling the hotline number? And no need for papers or cancellation paper??
And i have than just that!
And now, your hotline is asking me for my cancellation paper or any evidence?
What is this???
And all my complaints through your hotline is not registered??? Wow!! Its really great!! Nice customer service!

1 tansin nazar 19 months ago

Terrible customer service ! The staff were very rude and did not have the patience to deal with any of the issues i had . Extremely disappointed!

1 Kanchana Nadeeshani 24 months ago

My sim card was is not work and i went alain mall du, but they don't know what is the happen is my sim card ,they terminated my sim card 24 hours they told fix same but still this not work,there service really not good ☹️

Map Location

Business Hours

Wednesday	10:00am - 10:00pm
Thursday	10:00am - 12:00am
Friday	10:00am - 12:00am
Saturday	10:00am - 12:00am
Sunday	10:00am - 10:00pm
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm