24 reviews

du - Jimi Mall

Name: du - Jimi Mall
Address: Abu Dhabi, United Arab Emirates
Rating: 3.9

Abu Dhabi

Basement opposite of Daiso - Abu Dhabi - United Arab Emirates

Telecommunications service provider Parking garage

+971 800 155

Photos

About

du - Jimi Mall is a telecommunications service provider and parking garage located in Abu Dhabi, United Arab Emirates. The average rating of this business is 3.90 out of 5 stars based on 24 reviews. The street address of this business is Basement opposite of Daiso - Abu Dhabi - United Arab Emirates. du - Jimi Mall is open seven days a week 24 hours a day.

FAQs

Where du - Jimi Mall is located at?: du - Jimi Mall is located at Basement opposite of Daiso - Abu Dhabi - United Arab Emirates.
What is the contact number of du - Jimi Mall?: The contact number of du - Jimi Mall is +971 800 155

Reviews

1 Shahijaz 37 months ago

Poor customer service, the manager doesn’t know how to handle the staffs, rude talking. Had to visit this office 4 times in order to activate my DU number, staffs did not upload the documents for activation and we were struggling. Manager ( inside cubicle, glass office) need to be provided proper training on customer handling, he was asking to go ahead with porting to Etisalat instead of trying to retain the disappointed customer!!

1 Dileep A K 35 months ago

Very bad attitude,arrogance and disdain for customer.Not even one officer knows how to solve our problems with courtesy. Moreover, their faces look like we have borrowed something from them.????????????.

5 Tamara Madikiza 38 months ago

Amir, was very helpful and patient with us. He made everything clear and we understood exactly everything. I was happy with the service and how efficient everything was. ????????

1 Tap's 38 months ago

Just went there, and the arab guy didnt even greeted me as a customer.. and humbly ask for help for my tourist sim card, and he answered me in a rude manner and say go to al ain mall instead they will help me there.. i was shocked and disappointed in his manner.. im here visiting al ain..
this is no good.:
From: New york city. Smh
Management: do something about it. This guyy on the picture.. felt discriminated

5 Dr. TALEB MATTAR 39 months ago

DU JMI Mall Branch is the Best Branch overall UAE Which providing Excellent Services for Customers, we would like to Appreciate them and especially Manager Mr. Sheriff for his extra miles provided.

5 Hind Mohamed 38 months ago

I changed my number from Etisalat to Du cause of customer service yours employee MOHAB convinced me to get fazaa discounts plan
Perfect staff perfect plan

2 Abegail Ang 41 months ago

the staff named: MAHMOUD TAYEL is very disrespectful staff,rude guy,dont have good manners,he is not even giving answer to the complain,and he is more angry than the costumer????????u200d♀️how come your hiring a staff like him?he doesnt even know how to handle the angry costumer?
DU IS A LIAR!!!!i converted my ETISALAT simcard to POSTPAID PLAN,as per agent promised to me that i can also geta mobile plan together,1day after the du simcard postpaid plan was activated the agent cannot be reach anymore!i go to DU and tell about this matter so they tell me to wait within 48hrs,i am waiting for 48hrs but still NO RESPONCE NO ACTION!they didnt even also informed me about the contract that they will automatically add my VISA CARD INFO to that contract!THERE REALLY FRAUD AND LIAR ALSO!now i want to remove this plan w/o any payments since their not saying even the TRUE from the start!but after all 3times going to DU STORE AT JIMI MALL since DEC27 and 5times call thru call center,STILL THEIR NOT DOING ANY ACTIONS...

5 leo kingston 39 months ago

Great customer service, especially the manager Sherif - knows how to handle angry customers and works on solving the problem to make sure the client is super satisfied.

1 Adam Ely 37 months ago

It’s not for visitors, sign outside says staff only.

Map Location

Business Hours

Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm
Wednesday	10:00am - 10:00pm
Thursday	10:00am - 11:00pm
Friday	10:00am - 11:00pm
Saturday	10:00am - 10:00pm
Sunday	10:00am - 10:00pm
Monday	24hr open
Tuesday	24hr open
Wednesday	24hr open
Thursday	24hr open
Friday	24hr open
Saturday	24hr open
Sunday	24hr open