14 reviews

Modern Hilal

Name: Modern Hilal
Address: Abu Dhabi, United Arab Emirates
Rating: 4

Abu Dhabi

Al Salamat - Al Salamat 1 - Abu Dhabi - United Arab Emirates

Grocery store Doctor

Service Options In-store shopping In-store pick-up Delivery

+971 3 783 4418

Photos

About

Modern Hilal is a grocery store and doctor located in Abu Dhabi, United Arab Emirates. The average rating of this business is 4.00 out of 5 stars based on 14 reviews. The street address of this business is Al Salamat - Al Salamat 1 - Abu Dhabi - United Arab Emirates. Modern Hilal is closed on Saturday and Sunday, and other days it is open from 08:30am to 06:30pm.

FAQs

Where Modern Hilal is located at?: Modern Hilal is located at Al Salamat - Al Salamat 1 - Abu Dhabi - United Arab Emirates.
What is the contact number of Modern Hilal?: The contact number of Modern Hilal is +971 3 783 4418

Reviews

1 Akramul Hossain 37 months ago

Good

5 علي الجعفري 59 months ago

لايوجد تعليق

3 Abdulla Alkaabi 47 months ago

بقالة جميلة

5 محمد الكعبي 47 months ago

سوق تراثي

3 emad abu sharf 47 months ago

جيد

3 Ahmed 59 months ago

جيده

5 مستر دلي 47 months ago

????????

5 Jay Kelly 35 months ago

I originally started with the 'online consultation' form, which was quick and easy to submit. I got a response the next day, asking me to book and appointment with Dr Zhao, and a link to do so - again, extremely quick and easy. When I arrived for my appointment check in took 30 seconds, and despite my fear that I'd be waiting a while due to the waiting room being full, I was actually called in within 5 minutes. Dr Zhao was super friendly, efficient, and I was leaving with my answers 15 minutes after arriving. Probably the smoothest GP experience I've ever had.

1 Lola Dixon 36 months ago

Saw Dr Kemper with a medical concern for my 5 month old baby, during the appointment I asked if her wanting to be held upright and not laid down could be caused by discomfort. Instead of addressing my concerns Dr Kemper lectured me about being overly responsive to my baby crying and that I should ‘let her cry’ so that she doesn’t ‘learn I’ll always respond to her’ . He was dismissive and condescending and completely wasted my time, not to mention the unsolicited and archaic advice he gave me after having met me for the first time 5 minutes prior and assuming my parenting style. He even went as far as to tell me ‘when you have two you won’t be able to respond to her every time so it’s best she learns now’, rather than assuming I will have more children and offering unwarranted advice on how to patent them it would’ve been much more useful to address the medical issue at hand.

4 Stephen Bower 38 months ago

I had my yearly review the Doctor face to face and we sorted out some problems l had. This was far better than the phone calls l have had for the last three years. I hope we.can do this next year.
Many thanks
Steve Bower

5 Hannah Goodlad 37 months ago

I have been a patient at Eynsham for some years now & the treatment I’ve received has been such a positive experience with dr’s, pharmacists & staff that really take time to listen & follow up on care. I know everyone has their own experiences but I have nothing but praise for the service they provide & in such challenging times.

5 Nicky Maeder 38 months ago

Booking the appointment was straight forward. Appointment with the practice nurse and I was called in on time. The nurse was friendly and professional throughout.

1 Damon Howes 47 months ago

I have tried to book an appointment for a face to face consultation and I have to use the E Consult app, which tells Me to call the surgery now for an Emergency appointment! When doing so I was quizzed and in the end got a telephone call from the Dr, Who advised I need to call after 8am to make an appointment, if the days appointments have gone then try the following morning! I asked why can I not just make an appointment for a few days or a weeks time, to be told we don't support advanced bookings!

1 Ashton Blu 46 months ago

When calling, you're forced to listen to a very long message and at the end, are told to hold for anything else, yet the message only repeats itself again.

You're also told to use the online services (and receive a text about this as well) and this wouldn't be a problem if the website wasn't so utterly terrible, diabolical, completely and utterly impossible to use and not intuitive at all, or disabled friendly.

Why there can't be a simple "send us a message" function, is beyond me.

As such, you have no choice but to call and wait to speak to reception, which can take a very long time indeed.

They will try their best to answer your query, I'm sure, but when you are waiting for a call back or anything else, you not only have to put your life on hold, waiting for the phone to ring with bated breath, but they might not ring at all.

They seem unable to dispense medication automatically on a schedule, nor can I get the medication and products I need in the required quantities.

I still haven't been able to "register" for services, and have been going back and forth for some time.

The fact that I've run out of some items, doesn't seem to be treated with any urgency, either.

Nor are they seeing any patients unless absolutely necessary, I am told, but what with the barriers to entry and obtain any services whatsoever, I would be surprised if they were seeing anyone at all.

What is absolutely infuriating is the misinformation that you are given constantly.

Highlights:

"Call the dispensary, they'll be able to help you"

The dispensary is a voice only message, no option to leave a message, and only open at certain times.

Or, they will call you and ask you to call them back. They do not provide a contact number, thus you have to go through the tediously long options all over again, speak to the reception, who you hope will pass on a message.

Then you have to wait by the phone to ensure you don't miss them.

Another absolute kicker is medication can be put on automatic ordering, but can only be collected from the local pharmacy.

No explanation as to why it can't be sent to an online pharmacy of your choice to be delivered.

Clearly, your life and what you have to get on with is immaterial.
Regrettably, it has been a terrible experience thus far.

Needless to say, a complaint will now be filed, but I do not expect things to get better or change.

I'm given to understand that Hanborough and Eynsham are part of the same "group".

“Abandon all hope ye who enter here”

1 Jason Davis 44 months ago

The e-consult system is a long long way from being fit for purpose. Getting through to reception is utterly impossible (agonisingly long messages then told you are patient number 15 in the queue). The practicing GPs here are excellent but should be aware that, after a relocation and substantial expansion, the service offered is shockingly bad

Map Location

Business Hours

Friday	05:00am - 12:30am
Saturday	05:00am - 12:30am
Sunday	05:00am - 12:30am
Monday	05:00am - 12:00am
Tuesday	05:00am - 12:30am
Wednesday	05:00am - 12:30am
Thursday	05:00am - 12:30am
Saturday	Day off
Sunday	Day off
Monday	08:30am - 06:30pm
Tuesday	08:30am - 06:30pm
Wednesday	08:30am - 06:30pm
Thursday	08:30am - 06:30pm
Friday	08:30am - 06:30pm