549 reviews

Nissan Service Center Mussafah - Al Masaood Automobiles

Name: Nissan Service Center Mussafah - Al Masaood Automobiles
Address: Abu Dhabi, United Arab Emirates
Rating: 4.2

Abu Dhabi

Musaffah - M-12 - Abu Dhabi - United Arab Emirates

Auto repair shop Bus station

+971 800 300400

Photos

About

Nissan Service Center Mussafah - Al Masaood Automobiles is a auto repair shop and bus station located in Abu Dhabi, United Arab Emirates. The average rating of this business is 4.20 out of 5 stars based on 549 reviews. The street address of this business is Musaffah - M-12 - Abu Dhabi - United Arab Emirates. Nissan Service Center Mussafah - Al Masaood Automobiles is closed on Sunday, and other days it is open from 08:00am to 05:45pm.

FAQs

Where Nissan Service Center Mussafah - Al Masaood Automobiles is located at?: Nissan Service Center Mussafah - Al Masaood Automobiles is located at Musaffah - M-12 - Abu Dhabi - United Arab Emirates.
What is the contact number of Nissan Service Center Mussafah - Al Masaood Automobiles?: The contact number of Nissan Service Center Mussafah - Al Masaood Automobiles is +971 800 300400

Reviews

5 Muhammad Ali 35 months ago

It was a pleasure to meet Service Advisor Mr. Janidu who guided, provided recommendations and supported me throughout the service of my vehicle. Moreover he arranged delivery of my vehicle via recovery to Dubai as per the promised delivery date. Keep doing the great work.

5 Shahzeb Ramzi Khan 34 months ago

Great auto service. Great Customer care service. I was helped as soon as I walked in.
Mr Parag guided me with everything.

1 Ali S 39 months ago

I just had my worst experience at this dealership service. A simple car service history of my car which is legally mine and registered under my name, took more than 4 hours to be printed out. Not only that, i left my car to be serviced since its due to its major service, only to find out later that the air intake filters weren't changed and dirty. Even though the service representative told me they would change them. I made a complaint but no one came back to me. Lost my trust in this dealership Unfortunately, and full of doubts if the rest of the major service was properly done as they instated.

5 Avinash Nagar 34 months ago

Well organized and professionally managed.
Having Al Masood’s RSA support definitely adds an additional value by pick-up and drop of car from Home.

5 Walid Elsherbiny 37 months ago

I recently visited the Nissan service center in Musaffah and had the pleasure of working with Engineer Parag. I have to say that my experience with him was exceptional. Parag was extremely knowledgeable and efficient in detecting the issue with my car. He was able to quickly diagnose the problem and provided a clear explanation of the required repairs.

Not only was Mr Parag an expert in his field, but he was also very friendly and professional throughout the entire process. He took the time to listen to my concerns and answered all of my questions with patience and clarity.

The repair work that Mr Parag carried out was top-notch, and my car is running smoothly again. I couldn't be happier with the service that I received from him. I highly recommend Engineer Parag and the Nissan service centre in Musaffah to anyone in need of car repairs. Thank you, Parag, for your outstanding service!

1 Dr. Muhammad Usman 35 months ago

Edit: 08/07/2023
Unfortunately, this service center is never going to learn any lesson. Still the poorest service as usual. The advisors are telling that express service will be still normal service. It is a minor service and it has been more than 2hrs. Then they still say that contact us back or give us feedback. What is the benefit?
———

I am writing to express my deep disappointment and frustration with the extremely poor service I have received from Al Masood Nissan Abu Dhabi, specifically the service center in Mussafah.

I have been trying tirelessly to contact your customer service department over the past few weeks regarding service contract issuance with newly purchased Nissan vehicle. Unfortunately, despite making more than 40 phone calls and sending numerous emails, I have not received any response or acknowledgment from your team. This level of negligence and lack of communication is entirely unacceptable and reflects poorly on your company's reputation. This includes sending emails to your address which you provided here for all other people.

The fact that I have made countless attempts to reach your customer service department, only to be met with silence and disregard, is both disheartening and unprofessional. It is evident that your organization has failed to prioritize customer satisfaction and deliver the level of service that customers rightfully expect.

As a customer, I have the right to receive quality service and support, and I expect nothing less from Al Masood Nissan Abu Dhabi. I urge you to take immediate action to rectify this matter and restore my faith in your company's commitment to customer satisfaction.

This failure has caused me to rethink any decision to buy vehicle from Nissan Almasood Abu Dhabi.

1 Abdul Aziz Al Juaidi 34 months ago

Delays in delivering new car. Also, didn't gave sun visor nor key chain with new car! Not recommend buying car from this agent.

5 Mohammad Abu Sad 34 months ago

Good Service.
Thanks to Momen, he was cooperative and respectful.

Map Location

Business Hours

Friday	08:00am - 05:45pm
Saturday	08:00am - 05:45pm
Sunday	Day off
Monday	08:00am - 05:45pm
Tuesday	08:00am - 05:45pm
Wednesday	08:00am - 05:45pm
Thursday	08:00am - 05:45pm