2 reviews

Riddler Revolution

Name: Riddler Revolution
Address: Abu Dhabi, United Arab Emirates
Rating: 4.5

Abu Dhabi

FJR2+V94 - Yas Island - Abu Dhabi - United Arab Emirates

Amusement park ride Doctor

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About

Riddler Revolution is a amusement park ride and doctor located in Abu Dhabi, United Arab Emirates. The average rating of this business is 4.50 out of 5 stars based on 2 reviews. The street address of this business is FJR2+V94 - Yas Island - Abu Dhabi - United Arab Emirates. Riddler Revolution is closed on Saturday and Sunday, and other days it is open from 08:00am to 06:30pm.

FAQs

Where Riddler Revolution is located at?: Riddler Revolution is located at FJR2+V94 - Yas Island - Abu Dhabi - United Arab Emirates.

Reviews

5 N H 17 months ago

Worth the queue and about 2.5 minutes ride. The queue times are not accurate. Double the wait time.

4 Ebenezer Lawrence 20 months ago

Amazing

1 Hannah Robertson 19 months ago

Receptionist very very rude, my dad went in to give a prescription for my mum who’s been very ill, was spoken to like dirt. We’ve had prescriptions missed and lost and the majority of the dealings we’ve had here, especially with reception are extremely unpleasant and unhelpful. Avoid if you can.

1 Leaon White 23 months ago

I feel it necessary to leave this review after the past year and a half. It has been a varied and frustrating experience which, most importantly of all, has and continues to directly negatively impact the life of one at least one of it's patients.

Receptionists
As the first point of contact I feel that receptionists do have a hard time. Some people are unreasonable from the outset and it can be difficult to maintain a neutral and professional approach. However, the approach of the receptionists at Poverest is distinctly inconsistent. I have been told that I require a basic signed letter of consent from my father to be able to discuss his medical situation and records. My father has dementia and I am one of the people on his Power of Attorney, yet I have had multiple receptionists tell me that a signed letter is required and Power Of Attorney isn't enough (?!). This has at times meant that I couldn't remotely book appointments for my father or find out when he has them booked, yet on other occasions I've been able to amend appointments as needed. This ridiculously inconsistent approach only delays getting care where it is needed. I wonder if the rules receptionist abide by could be amended and better clarified, but I would also encourage common sense and at least a little empathy for family members simply looking out for the best interests of unhealthy relatives, especially those with the implicit trust and authority of a Power Of Attorney.

GPs
The approach of doctors at this surgery borders on malpractice. This seems like an exaggeration, but I can't think of any other way to phrase it. As an isolated example, one doctor is supposed to have a particular specialism and yet my mother has been left to suffer with an "ailment", that, as far as we & a liver specialist at Kings can tell, should be straightforward enough to deal with. She is left in discomfort daily, sleeps badly and everyday life is made much more challenging, all with the underpinning of recovery from multiple liver operations (which can also be sourced back to this surgery). The doctor in question has left my mother in this condition for MONTHS and she is still waiting for a resolution so she can try and heal. Left any longer I expect that other symptoms will arise and complicate the situation. She has seen at least two other GPs at the same surgery who have failed to refer her or assist with this current problem.
This is in the wake of further negligence preceding this, where my mother was left with 2 liver cysts that could have been easily dealt with ahead of time, but were left resulting in ascites, symptoms more commonly associated with alcohol abuse (my mother hasn't had a drink in years and hardly drank anyway), multiple visits to 2 hospitals and compound symptoms that are still being dealt with now. One GP had the sense to send my mother to A&E stating that she 'looked pregnant' & that he 'couldn't examine her in that state'.
Doctors at the surgery seem unwilling to commit to face-to-face consultations, despite a clear need for them in certain situations and have failed to make practical, helpful and logical recommendations in good time. It feels like they have directives they are trying to adhere to that are certainly not in the best interests of their patients.

I'm unsure of whether this experience is a reflection of the NHS or the consequence of failed duty of care, but having seen some of the outcomes I felt in necessary to post this review as a warning.

This is not a witch hunt and I'm not calling for heads to roll, but I post this as a warning to anyone that has to use this surgery or it's doctors.

Be patient, keep calm, keep trying & encourage staff to maintain their duty of care to the people that depend on them.

5 Wonderwoman 20 months ago

I have been with this surgery for over 15 years, as have my children and partner.
We have received nothing but brilliant communication and help from receptionist’s.
The doctors have always been amazing and very thorough, especially Doctor Edwards and Stoner.
(But all the doctors are fantastic)
I must also say both nurses here are really amazing!
Need I mention Dr Baru , who also investigated throughly my partners illness at the time and took steps which really saved him massively! Even followed us up to make sure all was well.
Sarah the nurse is unreal!!
We all continue to be patients here at poverest and I can only say good things.
I feel that with doctor surgery’s, our life can sometimes really be in there hands regarding appointments and referrals, and I can say with confidence I would never go elsewhere. Thank you poverest medical! X

1 Rebecca Dudley (Bexidud) 22 months ago

My 88 -year-old mother in law was hallucinating and clearly- clearly - had a uti that is quickly and simply resolved with a course of antibiotics. She has been a patient at this surgery for over 50 years. Nevertheless, two separate phone calls resulted in a simple ‘no. Can’t help you. Ring 111. Oh, did that not work? (I held on for 45 minutes then gave up) Then ring 999’. At no stage did anyone even attempt to talk to her, to help, to do anything at all. Absolutely disgusting, disgraceful and shamefully inept medical practice. And this from one who has been endlessly grateful and supportive of their efforts to date. What a complete waste of time - to have to ring 999 - and she finally got the simple 7-day course of antibiotics she needed at 1045 at night, hand/delivered by Bromley Out-Of-Hours service. I started ringing her gp at 8am. As I say, disgraceful.

2 Angel Love 26 months ago

The Doctors at Poverest are very good. They listen to patients. Sadly, there is a receptionist who has no empathy nor understanding of mental health. She is very rude and has a very horrible attitude. I sincerely hope she isn't the practice manager because her behaviour reflects on the surgery badly and needs to be investigated. For this reason, I rated the surgery 2 stars. She is very horrible! Her behaviour should be addressed and she shouldn't be allowed to work with vulnerable individuals.

1 David H 22 months ago

The service from the receptionist is absolutely disgusting. She is very rude and did not care at all or show any empathy to help at all. They really need to think about weather she should be working there as this is not the first time and also other reviews from other people appears to be the same experience.

1 steven kemp 27 months ago

I visit the GP rarely, now when I desperately need them they fob me off with utter nonsense, they might just as well demolish this place, been diabolical since Dr foo left, don't bother trying to get an appointment,they just don't exist anymore, is it any wonder people are dying, when receptionists are handing out medical advice? Maybe if they just answered the phones as expected things might be different, if I could rate zero I would of!!!.

1 Gaz Davidson 27 months ago

The worst doctors surgery I have every been to. Absolutely horrific service, doctors and systems. I feel patronised and humiliated after my last appointment. I would not wish an appointment upon my worst enemy.

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Business Hours

Friday	08:00am - 06:30pm
Saturday	Day off
Sunday	Day off
Monday	08:00am - 06:30pm
Tuesday	08:00am - 06:30pm
Wednesday	08:00am - 06:30pm
Thursday	08:00am - 06:30pm