5
Anthony McIntyre 39 months ago
We hired Dormantourer's Zefiro 690, in June 2021 and toured Wales for 6 nights, with our family of 5 (2 adults, 2 5 year old's and pooch). From start to finish, the service we received from the Dormantourer team was first-class. The initial booking process was fast and simple, and we received regular correspondence, detailing what we needed to do next.
The campervan arrived in pristine condition, and it was very apparent that the Dormantourer team had gone the extra mile to ensure that every eventuality had been considered. This included, a full tank of fuel, fully stocked cooking facilities, cleaning products, a picnic table to name a few. Ashley was very tentative when demonstrating how each feature worked, and even sent across their YouTube channel, which includes videos of him, undertaking each function. I found this to be very useful, as although we had experience, there's always minor (but very useful) details that slip your mind. Also, in all the excitement of receiving the van, it's easy to forget when your mind is focused on the adventure ahead, so we found this very useful indeed.
Even with 4 of us and the dog, we found the campervan to be very comfortable and spacious and we soon adapted to life in the van. At first, we thought it might be cramped as previously when we have caravanned, we had relied heavily on the awning, but we soon found a flow and utilised the additional space, such as the humongous garage, which we used for storing bikes, excess clothes, coats, shoes amongst other things, which freed up additional space inside. That said, the internal storage still provides plenty of room, we just tried to make best use, and this certainly suited us.
I did the majority of the driving and would say that there was very little difference to driving a standard transit van. The camera and sensors are very useful and made parking a breeze. Dormantourer provided a removeable sat-nav tablet, which is specifically suited to larger campervans to avoid tighter roads and low bridges, as opposed to a standard iPhone navigation which focusses solely on the quickest route.
Again, the handback was very simple, we arranged a time which suited us and Dormantourer arrived promptly and we handed over the keys - it was that easy. We literally treated the campervan as if it was our own, we treat it with care and made sure that we handed it back in the same condition we received it, which as previously mentioned was pristine. We also ensured that the tank was full.
This was a proper adventure which was made extra special by the excellent service and product that Dormantourer provide. I would highly recommend this business and we are already planning dates for our next holiday. Again, I would like to say a massive thanks to Ashley, Emma and the rest of the Dormantourer team.