4 reviews

AeroControl - Global Trip Support

Name: AeroControl - Global Trip Support
Address: Dubai, United Arab Emirates
Rating: 5

Dubai

3rd Floor, A4 Building Business Park - Dubai South - Dubai - United Arab Emirates

Aviation consultant Pharmacy

Service Options In-store shopping In-store pick-up Delivery

+971 4 802 0800

Photos

About

AeroControl - Global Trip Support is a aviation consultant and pharmacy located in Dubai, United Arab Emirates. The average rating of this business is 5.00 out of 5 stars based on 4 reviews. The street address of this business is 3rd Floor, A4 Building Business Park - Dubai South - Dubai - United Arab Emirates. AeroControl - Global Trip Support is closed on Sunday, and other days it is open from 09:00am to 06:00pm.

FAQs

Where AeroControl - Global Trip Support is located at?: AeroControl - Global Trip Support is located at 3rd Floor, A4 Building Business Park - Dubai South - Dubai - United Arab Emirates.
What is the contact number of AeroControl - Global Trip Support?: The contact number of AeroControl - Global Trip Support is +971 4 802 0800

Reviews

5 Rebecca u0026 Malcolm Morison 34 months ago

Just wanted to say a big thank you and well done to Lindsay at Dickson’s for how she helped me handle a difficult situation when a customer was very distressed about a personal circumstance and just needed some extra care. She went far above and beyond to offer support. And she did it with compassion and kindness and great judgement of the situation. Hope you got a bit of your lunchtime back. Thanks Lindsay. ????

5 Deborah Dyer 35 months ago

Been trying to get eye gel at 6 different chemists to be told that there is a manufacturing problem and not getting it in and don’t know when they will, I phoned Dicksons Cambuslang and the girl answering the phone was extremely helpful and advised they have another brand that is just the same, I popped down last night just before closing about 5.45pm and shop was queued out the door, I decided to leave it as this was not an urgent prescription, I popped in again this morning at opening time of 9am and already a queue formed outside of 5 people, all complaining before they even set foot in the shop! I left my prescription and again said I would come back later as not urgent, I picked my prescription up around 3pm today and shop queued our again and more customers complaining that they’ve waited an hour etc, I think the staff in here are under a lot of pressure and are doing the best job they can and customers need to be aware they are busy through the back too and juggling dealing with customers coming in also, they are also working under difficult conditions with the shop being refurbished at the moment too, I think the customers should be more understanding of this, if you can leave your prescription do so and give them more time to make others up and make use of delivery service also, the GP will always say it’s been sent to chemist, however they may just have sent it so give the chemist time to deal with it. Remember if you are a retired person, or someone who does not work you have all day to return to collect it or pop back another so no big urgency to sit and wait thus putting more pressure on the staff sitting huffing and puffing!

5 Rachel Riley 45 months ago

Friendly staff, happy to help with any issue! Pharmacist always goes above and beyond as do the rest of the staff !

2 alex smiley 35 months ago

This pharmacy is a chaotic mess and lacks basic organisation and customer service. Over various interactions in recent weeks they have generally failed in their service provision.

One occasion went to top Dicksons, put in the script and was told 15 mins so left and came back and waited another 40 minutes to be told there was no prescription to be then told they did have the script but the stuff was out of stock, to come back tomorrow. Still wasn’t there the next day, so went to another pharmacy in burnside to get it.

Another occasion tried to book and buy a chicken pox vaccine for a child. Top Dicksons asked us if we really wanted it l and then told us to speak to Rutherglen. They were totally clueless as to gap between doses etc and anyway failed to return our call after 5 attempts, no call backs. Anyway have booked Boots who have the info online and able to book (£140).

If changing pharmacy at the doctors was not a painful administrative process I would change our pharmacy to someone else.

1 Tony 37 months ago

Waiting in store for 30 minutes when busy cannot be avoided. Being told it would be 15-20 minutes for a prescription that I was told would be ready to collect and then waiting another 70 minutes because you misplaced the script. That is avoidable.

1 Wilma Sweeney 37 months ago

Very poor service putting in letter of complaint been waiting from 1st march for daughters prescription which they still can’t find . They will not answer a phone would not recommend to anyone staff couldn’t care less .

5 Linda Blackbourn 44 months ago

I was having problems with a prescription which wasn't put through. When I called the pharmacy a very nice lady went above and beyond to help me out. Unfortunately I didn't get her name but she was an absolute star. Many thanks for your help.

1 Zoe Ree 43 months ago

After Dicksons took ownership of the business things have gone downhill. Service is very poor, staff don't seem to care, they give poor excuses for why our prescriptions are delayed, and have misplaced our prescriptions continuously. One time I didn't get my prescription for 3, not because it was out of stock but because they misplaced it and didn't order it on time. Very poor service and very poor attitude

Map Location

Business Hours

Friday	24hr open
Saturday	24hr open
Sunday	24hr open
Monday	24hr open
Tuesday	24hr open
Wednesday	24hr open
Thursday	24hr open
Saturday	09:00am - 05:00pm
Sunday	Day off
Monday	09:00am - 06:00pm
Tuesday	09:00am - 06:00pm
Wednesday	09:00am - 06:00pm
Thursday	09:00am - 06:00pm
Friday	09:00am - 06:00pm