58 reviews

Al Ansari Exchange Head Office

Name: Al Ansari Exchange Head Office
Address: Dubai, United Arab Emirates
Rating: 3.6

Dubai

Al Ansari Business Center, Al Barsha 1,Beside Mall of the - Dubai - United Arab Emirates

Corporate office Preschool

+971 4 377 2777

Photos

About

Al Ansari Exchange Head Office is a corporate office and preschool located in Dubai, United Arab Emirates. The average rating of this business is 3.60 out of 5 stars based on 58 reviews. The street address of this business is Al Ansari Business Center, Al Barsha 1,Beside Mall of the - Dubai - United Arab Emirates. Al Ansari Exchange Head Office is closed on Saturday and Sunday, and other days it is open from 09:00am to 03:30pm.

FAQs

Where Al Ansari Exchange Head Office is located at?: Al Ansari Exchange Head Office is located at Al Ansari Business Center, Al Barsha 1,Beside Mall of the - Dubai - United Arab Emirates.
What is the contact number of Al Ansari Exchange Head Office?: The contact number of Al Ansari Exchange Head Office is +971 4 377 2777

Reviews

1 Ross Junio 37 months ago

If there is zero. I would .CS Team are not even clear in communicating,calls were not recorded so they don’t know what they to ask and to do.They are not even accommodating and doesn’t know what are they doing…So what I have to expect on this service..Ben transferring money for long time and I was like,I don’t know very horrible service at all,was surprised..I was like mislead from the staff.Paying a fee without a specific reason! Please before putting them doing live calls,teach them well.

1 Ragi Thomas 35 months ago

I had to urgently send money to NZ .The transaction was done in the morning and The staff with whom I had to coordinate called up after his end of shift requesting that he requires additional proof Upon forwarding additional proof , he failed to send it to headquarters . I already lost three days now waiting for approval. Pathetic

1 Fadi Bussada 35 months ago

The worst company in the whole UAE
They don't have a proper system, customer service zero.
Never again useless

1 bilal saddique 35 months ago

Laziet and slowest back office team. Its really hard to deal with them. I will suggest them to hire the qualified teams and better to use AI model, so no one will suffer, thank you!

1 Saad Osman 40 months ago

I visited their branch located at Al mutena area on Friday 27th of January around 10 20 pm, the staff was very slow in serving the clients and when I asked the security man about the one in charge, he pointed to the counter number one, I asked him why the service is slow, he didn't reply me and after a few minutes I repeated the same question, he said I can answer you after finishing the transaction he is doing without any apology. The behavior and the reaction wasn't up to the standard expected from a company has a good reputation in the market.

1 Sindy Bakunda 46 months ago

I am very disappointed with your response to requests. A company that has been in the money business for years and the number clientele you have, taking more than 5 days to deliver a mere transactional statement is an embarrassment. You should do much better, you can do better.

1 Muhammad Shakir 58 months ago

One of the worst exchange in UAE with very poor customer service, using old system and even can not provide old data in time of need. No response to email. If you send money and left the country then they will not give you even your own data. Your own transaction information. You should go back to UAE to collect your transaction statement. How strange.

3 Debbie Hamilton-Bogues 46 months ago

No rules posted regarding the amount to remit, and is demanding 3 months payslips as evidence for as little as 55 thousands. Agent is unaware of cut off point for the maximum to be remitted.

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Business Hours

Friday	08:00am - 05:00pm
Saturday	10:15pm - 12:00am
Sunday	12:00am - 02:15pm
Monday	12:00am - 05:00pm
Tuesday	08:00am - 05:00pm
Wednesday	08:00am - 05:00pm
Thursday	08:00am - 05:00pm
Saturday	Day off
Sunday	Day off
Monday	09:00am - 03:30pm
Tuesday	09:00am - 03:30pm
Wednesday	09:00am - 03:30pm
Thursday	09:00am - 03:30pm
Friday	09:00am - 03:30pm