AL SATWA TRAVEL
679F+P5R - AL BADA - Al Satwa - Dubai - United Arab Emirates
AL SATWA TRAVEL is a travel agency, car inspection station, auto repair shop, car battery store, car repair and maintenance service, mechanic, tire shop and wheel alignment service located in Dubai, United Arab Emirates. The average rating of this business is 3.00 out of 5 stars based on 2 reviews. The street address of this business is 679F+P5R - AL BADA - Al Satwa - Dubai - United Arab Emirates. AL SATWA TRAVEL is closed on Saturday and Sunday, and other days it is open from 08:00am to 06:00pm.
- AL SATWA TRAVEL is located at 679F+P5R - AL BADA - Al Satwa - Dubai - United Arab Emirates.
- The contact number of AL SATWA TRAVEL is +971 55 336 6506
5 Sue French 33 months ago
4 Yasmin Argent 35 months ago
I never enjoy leaving a "bad" review. But it's only fair to allow a customer to express their experience.
When I called to book the car in, the manager was very polite and I was booked in within 2 days which was great. He also was very smiley and polite when I turned up on the day.
So, the problem I had for 2 weeks, typically, subsided a day before it was due to be seen in the garage. However, I gave the garage all the information that I possibly could, albeit not much to go on and thought they could check it over and give me peace of mind. However, they called me two hours later having said they drove the car to Wellingborough and couldn't see the problem. I asked if they had looked under the bonnet and the answer was no because they couldn't see the point. As much as I appreciate them not doing any unnecessary work; I thought a once over wouldn't have hurt given the fact it is a garage and that's why it was in.
When I went to pick up the car, I waited and waited, pressed the bell as instructed by the sign, knocked and waited and waited. Once I was seen, the mechanic was nice enough and reiterated what the manager had said on the phone that morning. However, he then took a personal phonecall in front of me about his rent. I understand we're all having a tough time financially but, come on, ask them to call back in 2 minutes. It then took a short minute to find my car key. The mechanic was also less than impressed that I wasn't charged due to his time being used. Although I can appreciate that "time is money", my bonnet wasn't even lifted, no work was done and it was my petrol that was used. So I appreciated not being charged and am genuinely pleased by this.
When I got in the car (parked in the exact same spot - curious?) my dash cam was unplugged and tilted upwards to the sky. This was extremely frustrating because how do I know my car was driven properly? Not to mention the fact that if an accident had happened, there would be no proof and god forbid a speeding ticket comes through. It's not just a car; it's a persons livelihood.
- I cannot leave a review on their skillset of actual work so it would be unfair to make any comment on that front. But overall, compared to other garages I have been to, I'd debate going back based on this experience. I can see that they have a lot of positive reviews so perhaps this was just an unfortunate experience.
5 Eloise Strudwick 37 months ago
5 Richard Aitken 35 months ago
Very happy customer.
See you next year.
5 Robert Bourne 34 months ago
5 Michal Pietruszewski 34 months ago
5 BelaKacsmarik 38 months ago
Prompt and professional service, detailed maintenance check, all done in a day.
Highly recommended!
5 Keith Dragon 34 months ago
| Friday | 08:00am - 06:00pm |
|---|---|
| Saturday | Day off |
| Sunday | Day off |
| Monday | 08:00am - 06:00pm |
| Tuesday | 08:00am - 06:00pm |
| Wednesday | 08:00am - 06:00pm |
| Thursday | 08:00am - 06:00pm |
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