110 reviews

Amer Service Center

Name: Amer Service Center
Address: Dubai, United Arab Emirates
Rating: 2.5

Dubai

Inside Oasis centre (Mall), 2nd floor - Dubai - Dubai - United Arab Emirates

Immigration & naturalization service Transport interchange

+971 4 705 3600

Photos

About

Amer Service Center is a immigration & naturalization service and transport interchange located in Dubai, United Arab Emirates. The average rating of this business is 2.50 out of 5 stars based on 110 reviews. The street address of this business is Inside Oasis centre (Mall), 2nd floor - Dubai - Dubai - United Arab Emirates. Amer Service Center is closed on Sunday, and other days it is open from 08:00am to 08:00pm.

FAQs

Where Amer Service Center is located at?: Amer Service Center is located at Inside Oasis centre (Mall), 2nd floor - Dubai - Dubai - United Arab Emirates.
What is the contact number of Amer Service Center?: The contact number of Amer Service Center is +971 4 705 3600

Reviews

1 Fazreen Razeek 37 months ago

Went to get a new born visa done and even though i wanted it within a few days as I had to travel, the application was not done right by the person there whose name I believe is Ahmed. He wasn’t very supportive and just wanted to do things as he wanted. Although I had a fine waiver doc from the consulate he wasnt accommodating to try and get the fine waived off.

Anyway next day I met a person named Mishal from the same center and he was super supportive and went above and beyond to provide all the right information and support. He deserves a 5 star but unfortunately due to the initial experience I had with the center, I rate them low.

1 By Yasi 38 months ago

The worst service I ever had in UAE, they gave me wrong information which cost me money, they asked for each document few times and people answering the phone are completely unaware of how they can help, it seems they send all their trainees to this branch as no one including their supervisor knows anything, I applied for my mum visa and it has been more than a month and we visited this branch about 10 times still they are telling some documents are missing and when you ask them what they don’t know! Never seen this level of unprofessional people!

2 Muna Al Zubaidi 40 months ago

I came to apply for my son renewal for visa. 1st star is for the lady who attended us. She was very nice, polite and finished my application smoothly and quickly. 2nd star is for the manager or supervisor who kept pushing the staff to attend people, and he strives to ease and finalize their process.

Other than that, no star is deserved. Some staff in the centre lack customer service attitude. Some staff came late, and on top of that, they didn't even open their counter to accept customers even though the manager kept pushing them. One of the lady staff came late and was on her phone the whole time, till we left and still she didn't attend any customers!!!!!. The lady in the cashier was unhelpful at all and very rigid. Doesn't explain anything, and on top of this, they took 1% on credit card payments!?

It's sad to see this category from the staff who give a bad impression and bad reputation to the center. Which spoils for the other hard working staff working there. Really disappointed.

5 Sayyad Akhtar 34 months ago

I am very satisfied with your response. I love Dubai very much. Dubai and live long Dubai always be like this. Thank you Amer Center.

1 Mohamad Jamil 36 months ago

Feedback on the process completion and call center services are very bad. I advise either to apply online or recruit a professional company to assist. Not recommended

1 Haseebullah Khan (Haseeb) 40 months ago

All my kids and my own details have a ton of mistakes in the immigration system now because the clerks here don't pay attention to details when they fill applications. I'm absolutely furious at how such unqualified people can work here.

4 Imad Mohammed 38 months ago

After reading reviews I wasn’t sure to go for this centre or no but thanks to the staff they make my process so easy and quick , Mahiba abdulla she did visa services quick.

1 muhammed thaha 40 months ago

Worst service ever from this branch. Here there are many counters but unfortunately all r sleeping.
I was waiting with my wife and kid for 2 hours to call number (only 5 infront of us then. 2hours for 5 customers) when our number was called i was present and my wife was coming from washroom. I told she is coming. She was literally running and coming with kid and just 3mins it took (literally 3mins coz i checked my phone call to my wife) but he left the counter saying he is leaving. Arent they human?? They dont see a lady running with a baby and coming to counter..how inhumane they are..literally i curse this branch and the staffs here

Map Location

Business Hours

Wednesday	08:00am - 08:00pm
Thursday	08:00am - 08:00pm
Friday	08:00am - 08:00pm
Saturday	08:00am - 08:00pm
Sunday	Day off
Monday	08:00am - 08:00pm
Tuesday	08:00am - 08:00pm