94 reviews

Belle Femme Beauty Boutique & Spa JBR

Name: Belle Femme Beauty Boutique & Spa JBR
Address: Dubai, United Arab Emirates
Rating: 4.4

Dubai

The Walk - Jumeirah Beach Residence - Dubai - United Arab Emirates

Beauty salon Transport interchange

+971 4 437 0207

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About

Belle Femme Beauty Boutique & Spa JBR is a beauty salon and transport interchange located in Dubai, United Arab Emirates. The average rating of this business is 4.40 out of 5 stars based on 94 reviews. The street address of this business is The Walk - Jumeirah Beach Residence - Dubai - United Arab Emirates. Belle Femme Beauty Boutique & Spa JBR is open seven days a week from 10:00am to 09:00pm.

FAQs

Where Belle Femme Beauty Boutique & Spa JBR is located at?: Belle Femme Beauty Boutique & Spa JBR is located at The Walk - Jumeirah Beach Residence - Dubai - United Arab Emirates.
What is the contact number of Belle Femme Beauty Boutique & Spa JBR?: The contact number of Belle Femme Beauty Boutique & Spa JBR is +971 4 437 0207

Reviews

5 Sangeeta Prakash 37 months ago

Had a wonderful experience as usual. Najat is wonderful and is a magician with hair. Always leave the place feeling like a princess.
Mercy does the most awesome manicure and pedicure.

1 Pavlina T. 46 months ago

Very disappointing experience not only with the product itself but also with the customer service. I had manicure& pedicure week ago. First of all, 2 ladies were supposed to work together so the service is swift, yet they didn’t have second nail polish so they had to wait for the manicure to be done. Then a third lady came to change the previous for no reason. I have advised them prior the session that my skin is quite fragile, therefore to be carful will then filing and cutting. I have been cut several times, bleeding although I kept asking them to be cautious. I asked for the matte finish which worn out on one toe completely after just one day. In 4 days the nails started to chip which should not be the case. I have been traveling so called in the salon the day I came back to share the experience. I have been simply told that I am calling after 10 days and therefore tough luck. I do not encourage you to use this salon. Very poor service from the beginning to the end.

5 Daise Azevedo 40 months ago

Very nice ladies salon, all clean, for manicure and pedicure they have a comfortable space and they work very well.
About the hair dresser, the morroco lady js amazing! For the last two years she’s making my hair and I can’t trust anyone after her.

5 Karima Jebbar 37 months ago

Amazing experience as always
Very clean, nice hospitality ????????
Specifically Fatima who is doing the Moroccan bath , OMG she is amazing ????
Thank you ????????

1 Sapphire Recruitment 42 months ago

I have been a customer of Belle Femme for a number of years and use 3 really good professionals, Donna, Sandra and Najat (don't use any other salon) - no complaints at all about them however in more recent months the screw ups with the hair appointments by reception have become a fortnightly thing. Turn up on time for my 'booked in advance appointment' to realise they have taken walk ins despite knowing customers have appointment - on one occasion there were 3 people ahead of me waiting which would have meant a 1 hour wait at least after they had called me as I leaving to go there to delay by 30 minutes - why not delay the appointment by 1.30 minutes if that was what it was going to be ? I tried to book my Xmas & New Years Eve appointment a few days ago and was told they have no schedule for those dates which is totally ridiculous that the Manager hasn't advised what the timings are so that loyal customers can book their preferred times, very badly organised and managed, actually very rarely see the Manager. I pushed back and after an exchange of various whatsapp I got my two appointments with the proviso that I should be patient as they will take walk ins (34 whatsapp messages back and forth my patience was seriously stretched) . I was so incensed that they cannot seem to understand a booking is a booking and the walk in should wait not the booked appointment that I asked Apple the receptionist I was dealing with to forward a whatsapp to Prem the Manager which was a complaint and asked for Prem to call me. Zero response from Prem and my message was sent to her on Saturday. Salon is not managed at all and no value from Prem on customer experience. I will still use Donna for my nails and waxing however for Sandra and Najat I will also use other hair salons as well as them, as despite me loving their work and the issues are not with them , the experience in booking appointments is very stressful not what going to a salon is about. There are many other issues that have gone on over the last few months but really too many to list.

5 Aleksandra N 43 months ago

Booked an appointment on fresha 15min before the start — the fastest waxing experience I've ever had! & mostly painless. Rehana is a master to go to. In less than an hour we did full brazilian, underarms, & full legs!
The price was inflated though: apparently, she used "special wax" for some parts, so I paid 20 aed more.
Overall, nice, fast & smooth experience.

5 Facades By Farhat 46 months ago

I booked an appointment 2 days ago for eid morning for a simple blow dry. I needed to be done and out by 12 and the only appt offered to me was 11. I told them thanks but I will look elsewhere for an earlier appointment. The lady on the phone told me ‘no madam come by 10:50 someone will wash and by 11 we will start your hair with Sandra and 11:40 you will be done’. I asked again ‘ are you sure because I desperately need to be outside in the car by 12”• ‘yes madam don’t worry I book for you at 11’. Fine - I show up at 10:45 the morning of my appt and I’m told , at the reception ‘Miss your appt was at 10’. I was shocked and said ‘If it was at 10 that would be have been perfect but I was told 11’. Then they said oh- because of eid we changed Sandra’s time and she started at 10. Then I ask “why wasn’t I informed or called to let me know you pushed my appt up? ‘ ‘ oh madam sorry’.
Then I’m told Sandra has three clients ahead of me but have a seat and a junior stylist can do my hair and I will be on time to leave . At this point I’m desperate/ I agree. Here I am I have to leave in 10 mins waiting for someone , sat here with wet hair .
I’m so disappointed at the lack of communication and then no one takes any of the responsibility. I won’t be using Belle femme again - this has happened too many times .

1 hth 46 months ago

I booked with hyde at 3 pm, I went to the salon i’ve been waiting for someone to come and do my manicure for 1 hour while I’m doing my pedicure. I made an appointment with a different girl and then ( Michel ) changed my appointment with hyde without asking or telling me and this is unprofessional at all I left the salon without doing my manicure. I am so disappointed with them because i am a regular customer i have been there a dozen times.

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Business Hours

Thursday	10:00am - 09:00pm
Friday	10:00am - 09:00pm
Saturday	10:00am - 09:00pm
Sunday	10:00am - 09:00pm
Monday	10:00am - 09:00pm
Tuesday	10:00am - 09:00pm
Wednesday	10:00am - 09:00pm