22 reviews

Citigold Lounge – Jumeirah

Name: Citigold Lounge – Jumeirah
Address: Dubai, United Arab Emirates
Rating: 3.5

Dubai

439B Jumeirah Beach Rd - Jumeirah - Jumeirah 3 - Dubai - United Arab Emirates

Bank Bus stop

+971 4 311 4653

Photos

About

Citigold Lounge – Jumeirah is a bank and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.50 out of 5 stars based on 22 reviews. The street address of this business is 439B Jumeirah Beach Rd - Jumeirah - Jumeirah 3 - Dubai - United Arab Emirates. Citigold Lounge – Jumeirah is closed on Sunday, and other days it is open from 09:00am to 05:00pm.

FAQs

Where Citigold Lounge – Jumeirah is located at?: Citigold Lounge – Jumeirah is located at 439B Jumeirah Beach Rd - Jumeirah - Jumeirah 3 - Dubai - United Arab Emirates.
What is the contact number of Citigold Lounge – Jumeirah?: The contact number of Citigold Lounge – Jumeirah is +971 4 311 4653

Reviews

1 P 20 months ago

My Citigold experience was terrible, the advisor was always available to sell me some expensive investment products but not otherwise and I have been given incorrect advice multiple times regarding my account, or didn't get informed about important promotions. Worst of all, once I decided to change from Citigold to a normal account, my account was just closed with no reason given. Can't recommend.

1 Kerim Ture 21 months ago

Wrong address, the bank moved to another place on the Jumeriah Road. Opposite to Arz Lebabon restaurant (I have been told over the phone)

3 Muzammil Shaikh 66 months ago

My review as a recent customer. Let's get to basic feature parity with other banks first, before promoting Citigold.

1. Debit/Credit cards: Samsung, Google Pay not supported.

2. Mobile App: No integrated digital key generation like Authy/Google Auth. within app.

3. Website: No way to save transfer history for re-occurring local credit card transfers.

4. Transfer Fees: Fees apply to Citibank to Citibank commercial accounts. Not free for non commercial users.

5. Website secure messaging: Basic limited messaging system for support issues.

6. Website/App online support: No text chat based support.

7. No way to start account opening procedure online with Emirates Smart Card at home with smart card readers or fingerprint biometrics for validation.

1 Feroz Riaz 30 months ago

Worst bank. Doesn’t know 1 thing about customer service. They treat customer like garbage.

1 Lina Kassas 30 months ago

Worst customer service experience

5 Omar El-Banna 78 months ago

Perfect place for priority banking

3 MANISH KUMAR 42 months ago

4 years

1 Fouad Abou Alwan 78 months ago

Phone number is disconnected!

Map Location

Business Hours

Wednesday	09:00am - 05:00pm
Thursday	09:00am - 05:00pm
Friday	09:00am - 12:30pm
Saturday	09:00am - 05:00pm
Sunday	Day off
Monday	09:00am - 05:00pm
Tuesday	09:00am - 05:00pm