21 reviews

City Moments

Name: City Moments
Address: Dubai, United Arab Emirates
Rating: 3.3

Dubai

Muhaisnah - Muhaisnah 4 - Dubai - United Arab Emirates

Watch store Public parking space

Service Options In-store shopping In-store pick-up Delivery

+971 4 282 1511

Photos

About

City Moments is a watch store and public parking space located in Dubai, United Arab Emirates. The average rating of this business is 3.30 out of 5 stars based on 21 reviews. The street address of this business is Muhaisnah - Muhaisnah 4 - Dubai - United Arab Emirates. City Moments is open seven days a week from 09:00am to 11:00pm.

FAQs

Where City Moments is located at?: City Moments is located at Muhaisnah - Muhaisnah 4 - Dubai - United Arab Emirates.
What is the contact number of City Moments?: The contact number of City Moments is +971 4 282 1511

Reviews

5 Luciano Elgin 58 months ago

Purchased a watch online and had excellent customer service experience overall. Received their product within 2 days upon fulfilment of payment. Product is definitely genuine and was the cheapest since I got it with almost 50% discount. I would definitely recommend this business and will surely comeback in the future.

5 Mr Flint 70 months ago

city moments are one of the independent retailers selling watches all over uae.i really like there service and they have one unique brand D4 Watches are best for its price,i purchased a watch before 2 years and still now its working properly.
unlike someone said their service is not good,but they are the best according to my opinion reviewing the entire service beacause your experience is worst thing ever(i saw someones review above)
i would like to say they are the best and their service & pricing is less for same product comparing with amazone and noon(i checked it)

great job

5 Yuri Kucherenko 58 months ago

Excellent place, ordered seiko 5's, fast DHL express delivery worldwide within 3 days. Fair prices and responsive support team. Highly recommended!

1 paul 41 months ago

They charged me for a product. Three days later when I called them to ask what was going on because I hadn't recieved any information, they told me the product was out of stock. First and last time customer.

5 Gnanasekar Nagu 70 months ago

Usually, I am going to purchase with approved vendors or reputed e-commerce websites and check with the product is supported by e-commerce providers, but this time accidentally find the City Moments, and the City moments watch sale business was seen as good and trusted reviews at google, then I try to chat them about my watch inquiry, I really convinced, then placed the order with upfront payment, the watch received within two days what am ordered, but for the some technical reasons I request to change/ replace the watch, they accepted and sent with new another one for my request base.

Normally eCommerce sellers are never doing replace with immediately and once they return shipment received and after inspected then only they refund or replace anything but city moments are totally different way of treat their customer, for the beauty of the matter is one watch have already with me and second watch also sent by courier once I received my second watch received and the first watch handover to their courier partner. Some people here have written about lack of customer service but I don't really feel anything like that.

Good seller with an authentic product are less price when compared to others market players.

1 Norman Ansao 70 months ago

I don't think if there products is authentic. I bought G shock on their website and after how many days the analog is not working. I return back the item to fix the problem and they advise to wait 5 - 7 days. After 1 week I didn't get any news from them and I decide to call them to followup and as I expect my watch not yet fixed!!!
honestly the're service is very worst!!!!
I wish I can refund my money and I will not buy on this shop again!

1 Ajeethhh Kumarrr 58 months ago

Dear Owner,

Hope this message reaches you safe and secure.

Subject: My Order is #CM3589 confirmed -FOSSIL FTW6035 Gen 5.

What you mentioned in some of your feedback on the reviews from customers online is that your Customer Service has been rated as one of the best in the world in their ability to aid prospective customers in their shopping experience online.

I have been a fossil customer for more than 15 years and this is the first time I am ordering a FOSSIL FTW6035 watch through your online portal City Moments. My experience has been challenging with the CSR with whom I dealt OTP and I don't want to get into the details as that might cost him a lot and I don't want my experience to be the reason, however, I want you to help me to get what I desired to order and I get exactly what I want and close the case.

My concern is if the product is genuine why it doesn't support along with the Fossil warranty booklet that is normally available in the sealed Fossil package, however, the CSR with whom I had a long discussion today claims I wouldn't find it inside the sealed box after I purchase through your online order neither I will get a receipt from your guys while picking up the product at your City Moments store in Lulu near the stadium Metro station.

I have quite many other options to check if the fossil watch I am going to collect from your store is not a counterfeit however I don't want to be a recipient of collecting a watch and keep running around after-sales service activities.

My humble request to you and your team is to ensure the product that's going to be delivered at your retail store in Lulu near the stadium under my order name is a genuine "FOSSIL FTW6035 Gen 5 Julianna HR Rose Gold Steel Women’s Smartwatch" and I would like to validate the same before purchasing the same. Kindly assist me with that arrangement.

As the owner of the company like how you promise to all your customer online that you will get back to your customer very soon. Kindly ensure as committed by your Team you revert by today close of business as I need the same ASAP.

FYI: My Order is #CM3589 confirmed -FOSSIL FTW6035 Gen 5.

5 Steven Griffin 58 months ago

Fantastic product and service. I had a personal phone call to confirm my online purchase and was told I’d receive the watch next day. Next day watch was delivered. Very pleased.

5 Dan G 57 months ago

Spaces for a few cars, Good parking prices

Map Location

Business Hours

Friday	09:00am - 12:00am
Saturday	09:00am - 11:00pm
Sunday	09:00am - 11:00pm
Monday	09:00am - 11:00pm
Tuesday	09:00am - 11:00pm
Wednesday	09:00am - 11:00pm
Thursday	09:00am - 11:00pm