Crep Protect Store Dubai

Level Shoes, Dubai Mall - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates
Service Options In-store shopping Dine-in Takeaway Delivery
About

Crep Protect Store Dubai is a shoe store, pub and restaurant located in Dubai, United Arab Emirates. The average rating of this business is 2.30 out of 5 stars based on 3 reviews. The street address of this business is Level Shoes, Dubai Mall - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates. Crep Protect Store Dubai is open seven days a week from 07:00am to 11:00pm.

FAQs
Where Crep Protect Store Dubai is located at?
Crep Protect Store Dubai is located at Level Shoes, Dubai Mall - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates.
Reviews

1 Abdalla Alamri 44 months ago

I wanted to be fair and give them a good review but I will be honest. The service was terrible and all talk no action.

Let me explain. first off, the cleaning is adequate but not amazing for the price you pay (it is pricey but I appreciate them adding things like a pill to keep your shoes smelling fresh), I am also paying for convenience which I have in mind and aware of.

Now my issue with them and why I wrote this review is about the customer experience and service which is what I am also paying for. If I am paying +150 dhs then I expect only the best service. So why is it when I asked them to do something small like switching out my sneakers laces the employee said “yeah yeah” and when I picked it up the laces were unchanged?

That is only a slight inconvenience because the real issue is when I dropped my bags off to them and when I came to collect my shoes they couldn’t find my bags. These bags are assumed stolen if they can’t find them because how could they misplace it? they ended up returning one bag back but couldn’t find the other and told me if I wanted a lulu bag instead (which is not mine and is definitely somebody else’s so I declined)

They also lied to me by saying that they dispose of the bags we give them for hygiene reasons but I can clearly see customer bags behind them (so do they assume that I am blind or an ignorant dopey shopper?)

Don’t do business with this store because they don’t really value their customers and see them just as another number.

And to the manager who I have nothing against, if you want to do things right as you told me, then you either have to pay back what you lost or give me the same bag that was lost). it’s about the principle.

1 Alia Al-Amri 45 months ago

I’ve used this place twice to clean my sneakers, in these two times they have stolen my jute bags, and when they finish with the cleaning they give it to you in their cheap paper bags, i’ve been waiting for a call from their manager about my bags. Each bag costs 20AED they have a total of 3 with them. They always say keep your number and we will ask the manager to call you back, that manager is non existent.

They are lazy with the shoes and don’t remove the laces when cleaning, i’m not sure why you take 130+AED for each pair if you can’t even do a proper job.

PS. i’m still waiting for the manager’s call and I will be taking this complaint up to consumer protection.

5 Nathan 34 months ago

Never been here before so didn’t know what to expect but I was pleasantly surprised when we were seated by this lovely waitress very quickly. I ordered the fish and chips and the service was excellent! Very fast and the fish was one of the best I’ve ever had. Absolutely top notch service and the food was amazing, I also had the Chocolate fondant and it was superb. We will definitely be back.

5 Paul Hunt 34 months ago

Stopped here for a bite to eat at lunchtime. Food was lovely and priced very well. The hotel was clean and fresh with a good sized riverside terrace to sit on.
Staff were friendly and helpful without being too in your face.
All in all a fantastic experience here, would definitely recommend to anyone.

5 Midi C 34 months ago

Another visit with our group of 9 for lunch today, which also included a wheelchair user. Very welcoming and accomadating. Offered the ramp for the wheelchair to access the restaurant area, and when going to the accessible toilet.

Lunch was a good quality and the prices are very reasonable. Our waitress (s), although we didn't get their names, were also great!

Thank you for having us!

Midi

5 anna banning 34 months ago

Visited today for a birthday lunch, unfortunately there was an issue with kitchen equipment but the staff and manager Damien tried their very best to sort menus and communicate with us. No problem, lunch was good, siftly served, friendly good service. Will go back when kitchen is fixed. Thanks.

5 Paul Fowler 36 months ago

Nice experience once the girls took over from the assistant manager who couldn't even get our drinks order correct. He must be new to the job.
Well, Leah and Megan made it all the better. Service with a smile and couldn't do enough to make us feel welcome. Food was OK, just a shame that it's mainly microwave meals.
Priced nicely and a decent size.
Nice location and garden area is a nice place to sit and relax.
The girls did really well in a very busy environment and we look forward to seeing them again when we visit again.

5 Steven Smith 35 months ago

Lovely spacious pub with a great beer garden in a sunny spot. Good vibes all round. You must try the Wherry if you like beer! Two pint glasses are also ideal for those busy times to save queuing.

1 Jason Holmes 34 months ago

Lovely location but why do you need to queue for a pint? I'll never know as there were 4 staff behind the bar. An idea, have a queue for food and the rest of the bar for drinks????.

5 Marion Wells 33 months ago

We have just left The kings Head
The hotel part is old but kept well
Room again was old but clean
Staff are so helpful & so nice
Pub is v friendly ...lovely location
We have had a lovely 4 days there
Very easy to get around
Station 5 minutes up road
Food Good
Map Location
Business Hours
Saturday 10:00am - 01:00am
Sunday 10:00am - 12:00am
Monday 10:00am - 12:00am
Tuesday 10:00am - 12:00am
Wednesday 10:00am - 12:00am
Thursday 10:00am - 01:00am
Friday 10:00am - 01:00am
Sunday 07:00am - 11:00pm
Monday 06:00am - 11:00pm
Tuesday 06:00am - 11:00pm
Wednesday 06:00am - 11:00pm
Thursday 06:00am - 11:00pm
Friday 06:00am - 11:00pm
Saturday 07:00am - 11:00pm
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