Crep Protect Store Dubai
Level Shoes, Dubai Mall - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates
Crep Protect Store Dubai is a shoe store, pub and restaurant located in Dubai, United Arab Emirates. The average rating of this business is 2.30 out of 5 stars based on 3 reviews. The street address of this business is Level Shoes, Dubai Mall - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates. Crep Protect Store Dubai is open seven days a week from 07:00am to 11:00pm.
- Crep Protect Store Dubai is located at Level Shoes, Dubai Mall - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates.
1 Abdalla Alamri 44 months ago
Let me explain. first off, the cleaning is adequate but not amazing for the price you pay (it is pricey but I appreciate them adding things like a pill to keep your shoes smelling fresh), I am also paying for convenience which I have in mind and aware of.
Now my issue with them and why I wrote this review is about the customer experience and service which is what I am also paying for. If I am paying +150 dhs then I expect only the best service. So why is it when I asked them to do something small like switching out my sneakers laces the employee said “yeah yeah” and when I picked it up the laces were unchanged?
That is only a slight inconvenience because the real issue is when I dropped my bags off to them and when I came to collect my shoes they couldn’t find my bags. These bags are assumed stolen if they can’t find them because how could they misplace it? they ended up returning one bag back but couldn’t find the other and told me if I wanted a lulu bag instead (which is not mine and is definitely somebody else’s so I declined)
They also lied to me by saying that they dispose of the bags we give them for hygiene reasons but I can clearly see customer bags behind them (so do they assume that I am blind or an ignorant dopey shopper?)
Don’t do business with this store because they don’t really value their customers and see them just as another number.
And to the manager who I have nothing against, if you want to do things right as you told me, then you either have to pay back what you lost or give me the same bag that was lost). it’s about the principle.
1 Alia Al-Amri 45 months ago
They are lazy with the shoes and don’t remove the laces when cleaning, i’m not sure why you take 130+AED for each pair if you can’t even do a proper job.
PS. i’m still waiting for the manager’s call and I will be taking this complaint up to consumer protection.
5 Nathan 34 months ago
5 Paul Hunt 34 months ago
Staff were friendly and helpful without being too in your face.
All in all a fantastic experience here, would definitely recommend to anyone.
5 Midi C 34 months ago
Lunch was a good quality and the prices are very reasonable. Our waitress (s), although we didn't get their names, were also great!
Thank you for having us!
Midi
5 anna banning 34 months ago
5 Paul Fowler 36 months ago
Well, Leah and Megan made it all the better. Service with a smile and couldn't do enough to make us feel welcome. Food was OK, just a shame that it's mainly microwave meals.
Priced nicely and a decent size.
Nice location and garden area is a nice place to sit and relax.
The girls did really well in a very busy environment and we look forward to seeing them again when we visit again.
5 Steven Smith 35 months ago
1 Jason Holmes 34 months ago
5 Marion Wells 33 months ago
The hotel part is old but kept well
Room again was old but clean
Staff are so helpful & so nice
Pub is v friendly ...lovely location
We have had a lovely 4 days there
Very easy to get around
Station 5 minutes up road
Food Good
| Saturday | 10:00am - 01:00am |
|---|---|
| Sunday | 10:00am - 12:00am |
| Monday | 10:00am - 12:00am |
| Tuesday | 10:00am - 12:00am |
| Wednesday | 10:00am - 12:00am |
| Thursday | 10:00am - 01:00am |
| Friday | 10:00am - 01:00am |
| Sunday | 07:00am - 11:00pm |
| Monday | 06:00am - 11:00pm |
| Tuesday | 06:00am - 11:00pm |
| Wednesday | 06:00am - 11:00pm |
| Thursday | 06:00am - 11:00pm |
| Friday | 06:00am - 11:00pm |
| Saturday | 07:00am - 11:00pm |
Jashanmal Department Store - Dubai Mall
