Dates farm Dubai

39HX+XV - Dubai - United Arab Emirates
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About

Dates farm Dubai is a park and electronics manufacturer located in Dubai, United Arab Emirates. The average rating of this business is 3.00 out of 5 stars based on 1 reviews. The street address of this business is 39HX+XV - Dubai - United Arab Emirates. Dates farm Dubai is closed on Saturday and Sunday, and other days it is open from 09:00am to 05:00pm.

FAQs
Where Dates farm Dubai is located at?
Dates farm Dubai is located at 39HX+XV - Dubai - United Arab Emirates.
Reviews

1 Mariusz Bencych 19 months ago

Only one star as I cannot give them zero.
So after chatting with sales department all sounds nice and good, so I decide to sign up and purchase two devices, once made payment was assured that someone from installation team will be in touch within 2 working days to agree installation date. 10 working days later no one was in touch so I call them to chase up, and been promised that someone will be in contact soon , well another 5 working days goes on and guess what? No email no phone call nothing. So I call them to cancel the subscription, and was told that I will receive email next working day confirming the cancellation. Guess what no email nothing.
Called them again and have confirmation that cancellation was processed. Guess what they still have invoiced me, and collected money from account. Avoid for all cost, if you don't want to lose your money and time.

1 Abdul Wahab 17 months ago

Avoid at all costs!!

After my experience with trakm8, I can say with certainty that I'd never deal with them again and will recommend everyone please save yourself and avoid this company at all cost.

I am trying to cancel my service with them from last 3 months, but they keep takin money. I cant cancel it as they charging my debit card, not the direct debit

if you want to buy there service, you can do that on website, or phone or by email, they will take your money instantly

then they will take monthly payment from the card number, not by the direct debit

(here I warn you, in a worst scenario, if you have to take there service don't set your payment if its not direct debit)

here the dirty trick starts, now you cant cancel it, and they will not cancel it as when you email them for cancellation, they don't bother reply, even they do confirm cancelation when they reply as generic they will not stop takin your money

if you call them, there staff will keep telling you we cant do anything, we work for different department, even though under there email from billing department they mention the same contact number on which they refuse to help.

All you gonna hear from them is '' computer says NO''

SO PLEASE AVOID TAKING ANY SERVICE FROM THIS TRAK8 AND THANK ME LATER

5 Tim Lund 19 months ago

Whilst I have had issues with other departments within Trakm8- I would just like to thank Jacob Somen for his excellent customer service. Jacob makes interactions really easy and always looks for an extra solution to my queries if the initial fix doesn't work. He always sends email updates afterwards and lets me know where we are at and what he will be doing next. Nothing is ever too much for him to do. He is an asset to your company!

1 Adam Brindle 39 months ago

I want to give a NO Star. Just appalling , we spend over 600 pounds per month with them on tracking and they just don't care. No one gets back to us to sort problems, or even to install new units. Account manager once they sell to you, they don't care. Looked a great product but do not use. spend your money elsewhere. Customer Service does not exist

5 Piers Beszant 27 months ago

I'm an individual (not a company) and needed to replace my ancient Roadhawk dash cam so found Trakm8 online and the experience was really good. Very helpful people (Sarah P. especially). Dispatch was next day (although delivery was a day late due to a DPD driver doing a "drive by" on first attempt instead of getting out of his cab and knocking the door!) but this can not be blamed on Trakm8.

I highly recommend Trakm8

5 West Weather 27 months ago

We don’t think we could have asked for a better experience with getting information and assistance with the benefits of different options for our tracking equipment. Very pleased overall.

5 Marc 63 months ago

Personally, I didn't find the sales team at all pushy and they provide decent after sales advice. So far so good with the roadhawk camera device which is a great piece of tech!

1 Mr. J Newman 75 months ago

Frankly I felt bullied and intimidated when wanting to end my trial. The customer service people were hostile and very standoffish. I felt very uncomfortable indeed when I was very harshly challenged and asked for my clients details.
Map Location
Business Hours
Saturday Day off
Sunday Day off
Monday 09:00am - 05:00pm
Tuesday 09:00am - 05:00pm
Wednesday 09:00am - 05:00pm
Thursday 09:00am - 05:00pm
Friday 09:00am - 05:00pm
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