11 reviews

du - SME Partner

Name: du - SME Partner
Address: Dubai, United Arab Emirates
Rating: 2.7

Dubai

Office Court - Oud Metha - Dubai - United Arab Emirates

Telecommunications service provider Internet service provider Mobile network operator Telephone company Historical landmark

Photos

About

du - SME Partner is a telecommunications service provider, internet service provider, mobile network operator, telephone company and historical landmark located in Dubai, United Arab Emirates. The average rating of this business is 2.70 out of 5 stars based on 11 reviews. The street address of this business is Office Court - Oud Metha - Dubai - United Arab Emirates. du - SME Partner is closed on Sunday, and other days it is open from 09:00am to 06:00pm.

FAQs

Where du - SME Partner is located at?: du - SME Partner is located at Office Court - Oud Metha - Dubai - United Arab Emirates.

Reviews

1 Happy Julia 26 months ago

I registered du businesses and canceled it within 7days which means they cannot charge me any bill.

(The biggest problem of Du is you cannot put wired landline telephone.
And they said the wifi is available for 30devices max. but even after 10 devices, the internet stopped.)

I received a mesaage from du it's accepted to move the number to etisalat.

However, they charged me.
They said even though the number is moved to etisalat, I had to go to du businesses center to cancel it.????????
They do words playing with their customers.

They're saying the number is moved to etisalat but not canceled.????????????
When I moved the number from etisalat to do, I didn't do anything and it was all done automatically.

Anyway they said I have to pay for thr bill.
They're trying to submit fraud with playing the words.

Du says it's different between cancellation and number change.

However, customers dont think it's different and etisalat does it by their own.

If it's a different process, you have to mention "You have to go to the business center to cancel" when you send the message "Your number is moved."

How can you say it's different?

And also I live in RAK and ther's no business center in RAK.
You intentionally make the difficult processes to steal money from your customers.

It's very easy to register du only through the whatsapp but too much difficult to cancel it.
You accepted all the docs through whatsapp for the registration.

Your customers are not stupid.
We know how you try to make more money.

1 Duha Al-Esaid 21 months ago

This is the WORST service provider ever!!! They have effected my business and delayed the account transfer for 2 full weeks

Very incompetent and embarrassing staff

1 Nabil Manjali 27 months ago

I have requested to port my Du sim to another service provider, and its been almost a month and no action taken which is usually does in 2-3 working days!!
Even after many reminders, many email to customer care, many chat request to Agent, they are still saying it is under INVESTIGATION!!
I don't know what are they investigating for all these days.... VERY VERY DISAPPOINTING SERVICE!!

1 Tech check By SR7 24 months ago

Worst service I have ever seen. They don’t take responsibilities of customers, poor service poor response poor service… really sad

1 mstec llc 27 months ago

Giving random calls for non payment of bill ,
By the way I’m not using the service since 5 years .

5 Jinshar Jalal 63 months ago

One of the best service you can get at your door step especially for commercial clients.

1 Mona Lopez 27 months ago

Very very very bad service at all, customer service are liars

5 Dilgith R 27 months ago

Slow but good service

Map Location

Business Hours

Thursday	09:00am - 06:00pm
Friday	09:00am - 12:30pm
Saturday	09:00am - 05:00pm
Sunday	Day off
Monday	09:00am - 06:00pm
Tuesday	09:00am - 06:00pm
Wednesday	09:00am - 06:00pm