E max
Unit SF - 087 - Unit SF - 087 - Financial Center Rd - Dubai - United Arab Emirates
E max is a electronics store, cell phone store, computer store and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 4.60 out of 5 stars based on 1412 reviews. The street address of this business is Unit SF - 087 - Unit SF - 087 - Financial Center Rd - Dubai - United Arab Emirates. E max is open seven days a week from 10:00am to 11:00pm.
- E max is located at Unit SF - 087 - Unit SF - 087 - Financial Center Rd - Dubai - United Arab Emirates.
- The contact number of E max is +971 800 3629
5 Engr JBC 35 months ago
5 Melissa Stewart 35 months ago
1 Tonderai Nyandoro 35 months ago
When I complained to the store about the quality of the complimentary items, I was told to come back to the store for a replacement. However, when I returned to the store after 45 minute journey, the manager refused to give me a replacement. When I complained about travelling to the store based on the information he had given me there was nothing he could do. I then said "at very least could I have discount on a laptop of similar or slightly higher value" he offered me 6 % which worked out to about 9 AED which is about USD 2.50.
I am very disappointed with the way that Emax handled this situation. I feel that I was misled by the store into believing that the complimentary items were of good quality. I also feel that the store manager's communication in the replacement was poor and ultimately the refusal to give me a replacement is very unfair and an absolute waste of my time.
I regret not buying the high value laptop from another store in Dubai Mall. Other stores in the mall offered better complimentary gifts, and their customer service was much better.I am not shopping there again.
The one star is for technical support the manager gave me when I had a common issue which should have been explained to me before I bought the product. The store manager's response to this complaint was "if we told people to expect software bugs in some of latest electronics, then customers will not buy"
5 M ia 35 months ago
5 Faraz Baig 35 months ago
5 Mohamed Amar 35 months ago
By chance, I had come in on the last day on the mobile sale. There were some excellent offers on ENBD cards, so I ended up getting an S23 Ultra for myself as well.
The staff member, Mary Jane, was incredibly patient and helped us transfer our data from the old phones to the new ones. Five stars to her for her patience, especially as it took hours for my data to transfer.
5 wesam naem 36 months ago
I bought S23 ultra and for my wife the P60. With a real warranty for 3 year advisable
Thanks for Cecle from Emax and Rajesh from Huawei for the great assistance
5 Anie Reyes 35 months ago
| Thursday | 10:00am - 11:00pm |
|---|---|
| Friday | 10:00am - 12:00am |
| Saturday | 10:00am - 12:00am |
| Sunday | 10:00am - 12:00am |
| Monday | 10:00am - 11:00pm |
| Tuesday | 10:00am - 11:00pm |
| Wednesday | 10:00am - 11:00pm |
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