107 reviews

el Grocer DMCC

Name: el Grocer DMCC
Address: Dubai, United Arab Emirates
Rating: 1.4

Dubai

Cluster I-Golden Tower, Silver Tower - Jumeirah Lake Towers - Dubai - United Arab Emirates

Grocery delivery service Corporate office

+971 4 452 8367

Photos

About

el Grocer DMCC is a grocery delivery service and corporate office located in Dubai, United Arab Emirates. The average rating of this business is 1.40 out of 5 stars based on 107 reviews. The street address of this business is Cluster I-Golden Tower, Silver Tower - Jumeirah Lake Towers - Dubai - United Arab Emirates. el Grocer DMCC is open seven days a week 24 hours a day.

FAQs

Where el Grocer DMCC is located at?: el Grocer DMCC is located at Cluster I-Golden Tower, Silver Tower - Jumeirah Lake Towers - Dubai - United Arab Emirates.
What is the contact number of el Grocer DMCC?: The contact number of el Grocer DMCC is +971 4 452 8367

Reviews

1 Mohammad Afroz Iqbal 22 months ago

Actually you guys are a bunch of cheat. I can give 2 recent examples
1. I ordered 2 kg Iranian apples. Guy called me and said we have boxes of 1 kg. I said go ahead. Received inferior quality rotten apple and of very very small sizes. This is corrupt practice
2. Ordered 400g biscuit pack x2 fr Al Adil. Guy called me to say they r out of stock. This is poor coordination, isnt it? Guy says hv 200gm though. I said ok send 4. There is a price difference they charged me for. All this happened bcoz of ur mistake and not me. Amount is small and negligible but this ill practice is pathetic
I HAVE DECIDED NO TO ELGROCER. NEVER EVER. I have a credit balance though which somehow I need to exhaust

1 Nader Batniji 17 months ago

Extremely lousy and bad services. No commitments to their schedules, no follow up, no tracking and no customer service to complain to! It is quite disappointing as well that Smiles Market is operated by them. How come that Smiles did not read the reviews on El Grocer before deciding to associate their apps and services with!?

1 Murtaza Chaudhary 20 months ago

Unique online store, I placed 2 different orders. In 1st order they delivered me item but color was not same as I selected. In 2nd order, they delivered me items of low price/quality. Their support team even worst, will not listen you or even try to compensate customer. Never buy anything from them. Beware, they are cheaters

1 muhammad yasir Sheikh 20 months ago

The worst app in the world.
You cannot add credit card in this app.
You cannot use apple pay.
Worst of the worst customer support. I wish if they allow customers to call instead of chat. Then they will see how frustrated customers are.

4 Sanjay Bhatia 19 months ago

Received less quantity compare to order and no feedback on refund??

I must say they have rectified there mistake and refund given for less quantity. I m happy with their solution.

1 Aijaz Siddiqui 21 months ago

As per their app their delivery was supposed to happen in 1-2 hours. They dint deliver until 12 hours later. Contact center agents are bunch of useless fellows. El grocer is a joke in front of instashop. Will never buy again

5 Hamdah Al Ajmani 28 months ago

Great service, I never use another app for my grocery shopping, always arrives on time, always receives exact item, for replacement they always contact by WhatsApp. Today I received this great gift from them, it was a great idea to send a gift to the customer, appreciate it. Thanks elGrocer.

1 Arshad Kovvapurath 23 months ago

Charged me twice without making any order.Confirmed from bank side that its from Elgrocer and Elgrocer customer care service is clueless and useless, tired explaining to their so called customer support team ,now its been two weeks. And from their mail support team no response too.Not recommend and i have deleted my card from their payment option.

Map Location

Business Hours

Monday	24hr open
Tuesday	24hr open
Wednesday	24hr open
Thursday	24hr open
Friday	24hr open
Saturday	24hr open
Sunday	24hr open

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