202 reviews

Emirates NBD - Jumeriah Lake Tower Branch

Name: Emirates NBD - Jumeriah Lake Tower Branch
Address: Dubai, United Arab Emirates
Rating: 2.2

Dubai

Ground Floor, Al Mas Tower, Jumeirah Lake Towers Area - Dubai - United Arab Emirates

Bank Cruise terminal

+971 600 540000

Photos

Emirates NBD - Jumeriah Lake Tower Branch

About

Emirates NBD - Jumeriah Lake Tower Branch is a bank and cruise terminal located in Dubai, United Arab Emirates. The average rating of this business is 2.20 out of 5 stars based on 202 reviews. The street address of this business is Ground Floor, Al Mas Tower, Jumeirah Lake Towers Area - Dubai - United Arab Emirates. Emirates NBD - Jumeriah Lake Tower Branch is closed on Saturday and Sunday, and other days it is 24 hours open.

FAQs

Where Emirates NBD - Jumeriah Lake Tower Branch is located at?: Emirates NBD - Jumeriah Lake Tower Branch is located at Ground Floor, Al Mas Tower, Jumeirah Lake Towers Area - Dubai - United Arab Emirates.
What is the contact number of Emirates NBD - Jumeriah Lake Tower Branch?: The contact number of Emirates NBD - Jumeriah Lake Tower Branch is +971 600 540000

Reviews

5 N H 16 months ago

I found this particular branch to be very helpful contrary to some reviews posted. The staff was very helpful from the moment you enter you are greeted by the helpful Ola in security and all other staff in customer service including Dimple and Shamsa were very friendly and helpful. The branch operation manager Anne is also extremely good Manager. Had a great experience at this Branch overall.

5 Riza Flores 19 months ago

I’ve been a customer of this branch for 5 years and I find all personnel are ready to help you. I actually recommended this branch to my friend who is having a hard time on his online banking issues because I am confident it will be solved immediately. I absolutely appreciate Ms Dimple in always helping me in my transaction inquiries and always giving a warm smile. And also Ms Jane for very effective and fast transaction of bank transfers. ????

5 Edgar Figueroa 17 months ago

I had a visit at the branch last May 18 to close my ENBD credit card as i was informed over the phone that i have to visit a branch. The customer service staff named Karen, assisted me so well, Got the info that i needed regarding my concern. A superb experience that is worth posting. Kudos as well to the lady guard who smiled and talk to me while waiting.????????????????????????

5 marco antholin santos 17 months ago

It is always a good customer experience visiting at this branch. A busy branch yet all are attentive and they listen to understand especially Karen and Dimple. Keep up the good work and thank you for the kindness, much appreciated. Kudos!

5 Ajay kumaar 15 months ago

Had a lovely experience. Ahmed was very helpful. Even complicated procedures and processes he knows the best way to approach them with excellent customer service.

1 Mohamed Karahacane 17 months ago

Went there earlier this week, and dealt with the person in charge of the personal loans, beside the fact that I waited at least a hour to be seen, the advisor was only interested in getting rid of me as soon as a sat, I still kept on asking question and you would literally see on his face that it bothered him. With his insistence, I left and he assured me that I would receive a phone call the same day or the following day for sure, which I still didn’t get as of today.

I will have to try my luck at an other branch, which is a shame as this one is at walking distance.

1 hamidreza vl 19 months ago

It seems I am not only person to have bad experience with this branch. 2 days back I was there and only one person giving the service to the people for loan, credit card, etc. and takes around 1 hour per customer, so crowded people was waiting. Finally I left after waiting for 1 hour.
Today also I went there early to get my job done but I received big surprise that the only one person for those services was not there and he left for the meeting and nobody else can do his job and no replacement also. I asked branch manager about it and she said simply "sorry, we can not help you in this regard".
Really very sad, never expected from NBD bank this type of services.

1 Lucien Dorman 19 months ago

0/5 stars. Find another bank. Emirates NBD is the worst banking experience on this planet. Good luck opening a business bank account is all I've got to say. Took us over 4 weeks and 5 different employees to tell us the most basic information and then decline to progress with out application. We are a legitimate business also. Horrible.

4 Thomas Hitchcock 16 months ago

The facilities here are on the small side with limited space at all stages of the process of checking in (and disembarkation) from a very tight space for drop off to the small security hall. In addition they are split over different levels with a steep slope to negotiate between check in and security (there are handrails but it's still tricky if you have any sort of limited mobility). And the walk from there to the gangway is also awkward in parts. There is a shuttle bus service for those with limited mobility but this can involve a wait. The staff however are excellent and do everything they can to make the passage through the facility as easy as it can be given the issues. Doesn't put me off cruising from Liverpool but you do need to be prepared especially if it's your first visit.

4 Jerry Adebare 17 months ago

Well-established location for a sailing adventure. You will love to check this place out when you have the chance to do so.

5 Ada Ugo 15 months ago

So on this particular day I was marveled to see such a huge ship, at first sight I thought it was a very tall building, the ship was on tour and stopped by Liverpool to drop off some people...It was such a beautiful sight, so many people stopped by to make videos and take pictures...I wasn't opportuned to get inside the ship but it was really nice to see.. Seriously this place is such an eye candy, I witnessed another not so big ship take off...
I am scared of water, but this was nice to see...

5 Michael Wright 15 months ago

Very efficient arrival and departure from Liverpool cruise Terminal.

2 Nick Philpott 16 months ago

Very smooth passage through the terminal. Everyone friendly and efficient. Why only 2 stars? Music BLARING from speakers all afternoon completely spoiled our time aboard before sailing. Why does music have to be deafening? Ridiculous

4 Ian C E Mossop 27 months ago

Right by the water very busy place when Cruise liners are in. Staff first class and extremely professional and friendly. Good unloading but difficult to get in and out. Would be a great setting to start a cruise. Facilities are OK covid aware rules and regulations enforced masks worn

5 Alfred Jessop 16 months ago

Went 2 C the Battle Ship that was docked in ,no chance as so many peoples wants 2 go on it we turn back to watch D Army,Navy N Air Force displays instead.

4 Jacqueline Rose 39 months ago

Fred Olsen. Lovely weekend. First time cruise for us and the refurbushed boat. Covid safe. Such attention. Well organised from start to finsh.
All staff friendly, welcoming and looked like they loved their work and us being there. Thoroughly spoilt.
Good comfortable beds. Good size bedrooms with all your needs. Food was fabulous, could have been hotter! But so very tasty, even the simple salad.
Plenty of space and variety of areas to relax, drink and eat. Entertainment, show songs was fabulous, lively, colourful and memorable. Thank you.

Map Location

Business Hours

Friday	09:00am - 12:30pm
Saturday	Day off
Sunday	Day off
Monday	09:00am - 04:00pm
Tuesday	09:00am - 04:00pm
Wednesday	09:00am - 04:00pm
Thursday	09:00am - 04:00pm
Saturday	24hr open
Sunday	24hr open
Monday	24hr open
Tuesday	24hr open
Wednesday	24hr open
Thursday	24hr open
Friday	24hr open