437 reviews

Etisalat - Mall of the Emirates

Name: Etisalat - Mall of the Emirates
Address: Dubai, United Arab Emirates
Rating: 3

Dubai

Mall of The Emirates - 1 Sheikh Zayed Rd - Al Barsha - Al Barsha 1 - Dubai - United Arab Emirates

Telecommunications service provider Cell phone store Internet service provider Telephone company Subway station Train station

+971 800 101

Photos

About

Etisalat - Mall of the Emirates is a telecommunications service provider, cell phone store, internet service provider, telephone company, subway station and train station located in Dubai, United Arab Emirates. The average rating of this business is 3.00 out of 5 stars based on 437 reviews. The street address of this business is Mall of The Emirates - 1 Sheikh Zayed Rd - Al Barsha - Al Barsha 1 - Dubai - United Arab Emirates. Etisalat - Mall of the Emirates is open seven days a week from 10:00am to 10:00pm.

FAQs

Where Etisalat - Mall of the Emirates is located at?: Etisalat - Mall of the Emirates is located at Mall of The Emirates - 1 Sheikh Zayed Rd - Al Barsha - Al Barsha 1 - Dubai - United Arab Emirates.
What is the contact number of Etisalat - Mall of the Emirates?: The contact number of Etisalat - Mall of the Emirates is +971 800 101

Reviews

1 Leon 13 months ago

Worst ever customer service I've encountered in the whole Dubai. No automated queue system, no one wants to attend to new walk in customers, they'll just play volleyball to another staff to wait in line. Everyone face whenever I talk to any of them is like I owe them money. Absolutely terrible service.

5 Aasiyah Porter 14 months ago

I was a little confused after taking a ticket as to what to do. You're expected to just wait around until one of the clerks walking around the store calls your name, a new concept to me and something I believe the person giving out tickets should mention. Nonetheless, the person who helped me was nice and the process of getting a tourist chip was quick.

1 Afzaal bhatti 14 months ago

Worse ever. Small packed, smelly.. It's like a fish market . They call your number. Long queues. No customer care at all. Staff needs proper training. I mean you in Mall of Emirates get some standard. Red red over head . Lol.

5 Shakil Ahmed 14 months ago

1st, I went to Du, waited around 35 min and the agent told me I can not buy a prepaid Sim of my preferred no. And it's only for postpaid customers. I told him that this option is showing in their Du app, but he said it's a 3rd party app, really ! THE OFFICIAL DU APP is 3rd Party.
So, I left for Etisalat and walla...... they are so customer friendly, within 3 min, gave me the big screen to check my preferred no. availability, and I found it. I would like to thank Ms. Cherri the customer care representative at Etisalat MOE.

1 jennifer jean malabanan 14 months ago

Extremely poor service at all. The staff was full of a bad attitude, doesn’t know to assist and can’t handle a good customer service.

3 عبدالله ABDULLAH 21 months ago

Very busy, be prepared to wait not for short time. Good variety and display of products. They have to pay more attention to customer service. Nearby parking

1 Angel Maceda Vlog 13 months ago

Worst customer service. I've been a long time post paid plan customer of Etisalat and this is the first time that a customer service doesn't know anything about the ongoing promos and just told me to call thw hotline number of Etisalat. Not willing to assist my queries. Bad experience dealing with 2 employees in this branch. Other Etisalat branch they will assist you and will suggest the best plan. Star rate should be lower than 1.

1 jarryd winterbach 13 months ago

Very slow, not attentive,don't feel like I matter don't recommended these services, DUstaff is better, choose DU they will look after you !

Map Location

Business Hours

Wednesday	10:00am - 10:00pm
Thursday	10:00am - 10:00pm
Friday	10:00am - 10:00pm
Saturday	10:00am - 10:00pm
Sunday	10:00am - 10:00pm
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm

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