835 reviews

flydubai travel shop

Name: flydubai travel shop
Address: Dubai, United Arab Emirates
Rating: 3.7

Dubai

ENI Sapphire Tower - Office No. 6 Al Ittihad Rd - Port Saeed - Dubai - United Arab Emirates

Airline Airline ticket agency Restaurant Pub

Service Options Dine-in Takeaway Delivery

+971 600 544445

Photos

About

flydubai travel shop is a airline, airline ticket agency, restaurant and pub located in Dubai, United Arab Emirates. The average rating of this business is 3.70 out of 5 stars based on 835 reviews. The street address of this business is ENI Sapphire Tower - Office No. 6 Al Ittihad Rd - Port Saeed - Dubai - United Arab Emirates. flydubai travel shop is closed on Sunday, and other days it is open from 09:00am to 06:30pm.

FAQs

Where flydubai travel shop is located at?: flydubai travel shop is located at ENI Sapphire Tower - Office No. 6 Al Ittihad Rd - Port Saeed - Dubai - United Arab Emirates.
What is the contact number of flydubai travel shop?: The contact number of flydubai travel shop is +971 600 544445

Reviews

1 MJ 35 months ago

Surprisingly, ticket prices on Emirates website for the exact same flight operated by flydubai were cheaper, even when I used esaad for the tickets! Radikha initially seemed unwilling to listen and constantly interrupting us, but she eventually understood our point and acknowledged the price difference. Overall, the experience turned out bad and I recommend comparing the prices online first.

Note: The location will take you to the back side of the office where there is no access, make sure you go from the front side.

1 Farah Othman 34 months ago

Unfortunately the customer care is not optimal, I booked my flight today and had typing error in the name (one extra letter) and for that I had to call multiple times, send multiple emails and wait on line for so long to be told I need to pay 25$ to remove the extra letter, horrible customer care, my first n last time on flydubai… save yourself the hustle n book on a real airlines

4 Muhammad Kamil 35 months ago

Customer service is best, I came to know from them, credit card payment confirmation not required if tickets being paid by Apple Pay in case you are booking the tickets for someone else.
They have only one payment counter, which takes too much waiting time, they must provide alternative payment options like self payment kiosk etc.

5 Ben W 38 months ago

I just applied for a transit visa for my wife and paid for my flight booking (since payment over the website doesn't seem to work). The process was very easy: I waited about 10-15 minutes, emailed my documents (no physical copies needed thankfully but I brought both passports), and then paid at the cashier. The gentleman who assisted me was very helpful and gave me his WhatsApp to remind him about the visa application. He said it would take a few workdays to process and I'd get the visa over email. Hopefully all will go well and I can update this review when it does.
Be aware, there is a 3% fee for payments by card.

5 Shan Maan 35 months ago

Customer service is very good, all staff there are more welcoming ☺️ i don't have wait long very quick service thz

1 Luca Rubino 38 months ago

STAY AWAY!!! WORST AIRLINE IN THE WORLD - RUDE STAFF
Today I had one of the worst experiences of my life.
I arrived a few minutes after the gate closed and the staff named Mufid refused to let me board.

Please note: THERE WAS NO CALL, I was at the business lounge neither anyone urged me and another passenger to go.

I am a Gold member and in 3 years of traveling it never happened that I was treated so poorly.
The staff member was extremely rude, refused to help, he literally told me "It's your problem, I could not care less, find yourself a solution" and even put his hands on top of me grabbing my phone (it’s on CCTV) as he was refusing to provide me with his identification number.
I really had to control myself as he was extremely aggressive and acting like a mobster.

There is no staff on the ground, I was left there and no Emirates employee would take accountability for it.

Nobody should be treated as I was treated today, I will take legal action against this company and their employee.
I also sent them an email and their response was " we will investigate", not even apologizing for the inconvenience caused.
PLEASE BE AWARE THAT THIS IS THE LEVEL OF SERVICE OF FLYDUBAI.

YOU DO NOT DESERVE TO REPRESENT THIS GREAT COUNTRY, SHAME ON YOU.

5 Ayshan Bradley 36 months ago

Thank you Ehad, great customer service, and you resolved my problem in few minutes! Thanks a lot for your great manners and professionalism! Managers please note it.

5 Arne Rast 37 months ago

Great praise to Mr. Wael from the office in Deira! He was very helpful in all my questions. Great visa process. Fast, without complications.
I am very thankful.

Map Location

Business Hours

Thursday	09:00am - 06:30pm
Friday	09:00am - 06:30pm
Saturday	09:00am - 06:30pm
Sunday	Day off
Monday	09:00am - 06:30pm
Tuesday	09:00am - 06:30pm
Wednesday	09:00am - 06:30pm