342 reviews

Jumbo Electronics Head Office

Name: Jumbo Electronics Head Office
Address: Dubai, United Arab Emirates
Rating: 3.8

Dubai

Khalid Bin Al Waleed Road Near Maktoum Bridge, Karama, Dubai - Dubai - United Arab Emirates

Corporate office Electronics store Bus stop

+971 4 336 7999

Photos

About

Jumbo Electronics Head Office is a corporate office, electronics store and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.80 out of 5 stars based on 342 reviews. The street address of this business is Khalid Bin Al Waleed Road Near Maktoum Bridge, Karama, Dubai - Dubai - United Arab Emirates. Jumbo Electronics Head Office is closed on Saturday and Sunday, and other days it is open from 09:00am to 06:30pm.

FAQs

Where Jumbo Electronics Head Office is located at?: Jumbo Electronics Head Office is located at Khalid Bin Al Waleed Road Near Maktoum Bridge, Karama, Dubai - Dubai - United Arab Emirates.
What is the contact number of Jumbo Electronics Head Office?: The contact number of Jumbo Electronics Head Office is +971 4 336 7999

Reviews

1 Tulyaikayo Edith 19 months ago

I took my phone Huawei y9s at Jumbo manar mall, Rasalkhima, for front camera repair and keyboard repair on the 2nd of february, these people never called me to give me update about my phone for 3 weeks until i called them, they charged me 750 for repair, not to repair, they asked for my address to deliver the phone and they never did, then i went to pick my phone by my self and they had broken all the back side of my phone including the behind camera, the worst part is the man i didnt even give was brave enough to tell me that, they received my phone like that, i told asked him if i could speak to the manager, he told me no because the manager was in a holiday for two days, then i told him where is the guy i gave my phone for repair, he told me to wait two hours i waited, when the guy came, he told me its the service people who broke my phone, but they will take it back for repair and the manager will call me back after two days, no one called me, after 3days i called them, they told me they would call me the following day two weeks now, no one has ever called. When will i get my phone?

1 Bahlul Hodekar 15 months ago

I recently purchased the ASUS ROG G16 2023 from Jumbo Electronics, but I'm disappointed with my experience. Right out of the box, I encountered a noticeable manufacturing defect.
When I reached out to Jumbo Electronics for a replacement due to the defect, their customer support was unresponsive and denied my request, leaving me frustrated.
Given these issues, I find it difficult to recommend purchase from Jumbo to others, especially considering the high price.
I hope that ASUS and Jumbo Electronics take customer feedback seriously and work towards improving their quality control and customer support processes.

1 Vishnu Dh (Vishnu Dh) 16 months ago

Submitted my Eufy vaccum cleaner for repair and it has been one month and 7 days and no proper response. Every time customer care hangs up saying they will call back but nobody calls! No wonder all the reviews are angry customer!

5 Suliman Khan 15 months ago

I visited jumbo electronics here was an interview i participated high profile company i have great experience with them even i haven't selected but its great

1 roch-ked A. 19 months ago

The Worst company ever. I dont recommend this company. Call centre are not helpful, its my 1st time to order a product online to them but they delivered an OLD AND DAMAGE item. Its wasted of money and wasting time to communicate as they will tell to go find the nearest shop with you to fix it. SO ANNOYING..

2 Roger Raj 22 months ago

Pathetic customer service. Saw their Advt and went to buy a ASUS laptop. NO customer service agent attended and all of them were busy talking to each other. Finally I had to call one and he did not even have the interest to explain the product features. Had to leave the store in disgust. Not the same Jumbo anymore...if this continues the elephant will tumble downhill !!!!

1 AndreaDavidoni 22 months ago

Worst customer experience I’ve had to date. The call Center staff is kind but the management and supervisors think they are above everyone and do not help you in anyway. Jumbo has stolen 2000 aed from me (sending me a broken monitor and refusing to give me a new one). Purchase from microless instead.

1 supremo 25 months ago

For the second time you did it again
Jumbo. You have posted an availability of a product to your website, let the customer pay and later refund it. It is true that you have the right to cancel an order however, it is not only for a single person. You are doing it to hundreds of customers. It is so annoying and disappointing that you will just simply say an excuse of
"because of overbooking". You cant imagine how much inconvenience you have caused us. We cant buy a product from other stores because we have to wait for your up to 7 days refund that is actually your fault!!!!! YOU ARE THE WORSE ELECTRONICS RETAILER in UAE and everyone should be aware of it! Truly your brand says it all.
JUMBO.
.... A JUMBO DISAPPOINTMENT!!!!!!

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Business Hours

Tuesday	09:00am - 06:30pm
Wednesday	09:00am - 06:30pm
Thursday	09:00am - 06:30pm
Friday	09:00am - 06:30pm
Saturday	Day off
Sunday	Day off
Monday	09:00am - 06:30pm