119 reviews

Mercedes R Us

Name: Mercedes R Us
Address: Dubai, United Arab Emirates
Rating: 3.8

Dubai

Umm Ramool, Nadd Al Hamar Service Rd, Opposite Al Badia Residence, Festival City - Dubai - United Arab Emirates

Auto repair shop Auto electrical service Car repair and maintenance service Church

+971 4 285 2800

Photos

About

Mercedes R Us is a auto repair shop, auto electrical service, car repair and maintenance service and church located in Dubai, United Arab Emirates. The average rating of this business is 3.80 out of 5 stars based on 119 reviews. The street address of this business is Umm Ramool, Nadd Al Hamar Service Rd, Opposite Al Badia Residence, Festival City - Dubai - United Arab Emirates. Mercedes R Us is closed on Friday, and other days it is open from 08:00am to 08:00pm.

FAQs

Where Mercedes R Us is located at?: Mercedes R Us is located at Umm Ramool, Nadd Al Hamar Service Rd, Opposite Al Badia Residence, Festival City - Dubai - United Arab Emirates.
What is the contact number of Mercedes R Us?: The contact number of Mercedes R Us is +971 4 285 2800

Reviews

5 Junyan Song 18 months ago

Mr yezen ... your car is C 300 AMG
Inported from USA .year model 2020 ..
A/C filter is 3 pcs .
You came on Sunday afternoon the market was closed ..
It was NOT easy to get the parts same day .
We finished the service less than two hours.
Welcome sir
Next time we will give you more discount.
Thank you

1 Yezen AlAsir 18 months ago

When replacing engine air and ac filters only costs you 700 dirhams!
This is excluding minor service of 599 dirhams.
Very expensive compared to other service providers.

1 Martin Victor Alva 22 months ago

These guys are cheaters and will take money for a proper job and not do it and make some hacks to remove your check engine light. Took my GL550 to them for engine work. Found out later that they tampered with the electronics and some other things to hide the issue rather than fixing it. Charged me for the full repair and left my engine more damaged than before. DO NOT TRUST THEM.

5 Hamza Khan 27 months ago

Servicing was fast and staff is professional and humble i was afraid because of some ratings i saw but there isn’t anything to worry about they know what they are doing. And they are the best for it. Finished my car on time as i expected.

1 Abdul Samad 39 months ago

very unprofessional garage and rude staff.

I towed my broken down car and the guy from the garage jumped at me and said to not tow down my car as my car is too old.

to which I asked to atleast check what is wrong with the car, he demanded 500 aed to check the car without even having a look at it first.

I did find a better and very professional garage, so in a way thank you for not accepting my business as it was very welcomed in the other garage.

I wrote a review about the other garage just now.

I wish Google introduces 0 Star as that is what this garage deserves for their 0 Customer Service.

5 Sara Mohammed 27 months ago

Very nice garage to go for any repair of your car.. prices are acceptable with regards to the quality of the service.. the place is neat & clean with a very good receptionist.. very much recommended for any repair you need in your car

1 Junaid Sheikh 51 months ago

Worst Experience Ever
Do not even think about taking your car here. I have an Audi Q7 which had engine problem and oil leak. They replaced some parts and returned the car. Same day there was a problem so took it back since there they gave warranty. Coolant was leaking so they fixed it gave it back. Same day the car stopped working again. Took it back and hey said the engine is ruined and it needs to be replaced which will cost so much more - the warranty will not cover it since they only cover the parts they replace. They take too long to do the work (they have had my car for 5 months and still with them. I have asked for an engine quote 4 weeks ago and I'm still waiting for a call), customer service is terrible (no one will get back to you about progress/status even if you ask and remind them), they charge too much (they quoted me AED 25k and I brought them to AED 8k) and even though they give warranty they will only ruin your Audi. Taking my car is here is still the worse decision of my life. I would give 0 stars if possible.

1 Ana Lana 39 months ago

I do not recommend this garage at all ! If you want to be ripped off and get back your car not fixed, then it is the perfect place. Worst customer service, worst job that I have even encountered in any garage. I am extremely disappointed to say the least ! Extremely expensive and poor service.

5 des hamill 19 months ago

Throughly enjoyed our few hours spent with Fr John Clark in a Lenten retreat in lovely surroundings ????.

Map Location

Business Hours

Friday	Day off
Saturday	08:00am - 08:00pm
Sunday	08:00am - 08:00pm
Monday	08:00am - 08:00pm
Tuesday	08:00am - 08:00pm
Wednesday	08:00am - 08:00pm
Thursday	08:00am - 08:00pm