56 reviews

New Luxury Home Furniture

Name: New Luxury Home Furniture
Address: Dubai, United Arab Emirates
Rating: 4.1

Dubai

Al Moosa Tower 1 - Trade Centre - Trade Centre 1 - Dubai - United Arab Emirates

Furniture manufacturer Tour agency

+971 50 956 5964

Photos

About

New Luxury Home Furniture is a furniture manufacturer and tour agency located in Dubai, United Arab Emirates. The average rating of this business is 4.10 out of 5 stars based on 56 reviews. The street address of this business is Al Moosa Tower 1 - Trade Centre - Trade Centre 1 - Dubai - United Arab Emirates. New Luxury Home Furniture is open seven days a week from 09:00am to 05:00pm.

FAQs

Where New Luxury Home Furniture is located at?: New Luxury Home Furniture is located at Al Moosa Tower 1 - Trade Centre - Trade Centre 1 - Dubai - United Arab Emirates.
What is the contact number of New Luxury Home Furniture?: The contact number of New Luxury Home Furniture is +971 50 956 5964

Reviews

1 Adriana Vasquez 16 months ago

DO NOT work with this company. They have did not complete the job we paid for and they have been promising the refund for the service they did not do for over two months. They do not answer phone calls, messages, nothing! - The services they completed were extremely late and we had to basically beg them to deliver the items - quality was average - not worth the hassle. Would not recommend to work with them ever!

5 bushra ameen 21 months ago

It was a pleasant experience with New Luxury Furniture. From the purchasing of bed until the installation, they are very professional and even make sure that they dont leave mess at home.

1 mohit bhatia 16 months ago

We made a terrible decision to get our Sofa made from here .Very unprofessional and poor service and the end product is not worth it.They dint deliver what they promised.The manager is arrogant and very rude .After paying the advance they dont care about you and never answer to calls.Look for some other professional place .

5 noman iftikhar 27 months ago

I love my new sofa. The color of my choice from a wide variety at affordable price range. Custom made and delivered and assembled for me within their promised timings.
Super happy with their overall service and quality but I would like to highlight Mr Irfan. He provided an excellent customer service, with a super polite attitude, He is very professional and quickly replied my doubts throughout our interactions. Thank you team.
Recommended ????

5 Glennio Andrade 27 months ago

Amazing service and very good quality products!

5 1302 J Harsh udasi 18 months ago

Good service, and product quality, i would suggest a lot of people,

1 Faith Sunny 24 months ago

At first glance the sofa looks amazing. But like the other experiences once you have paid them customer service goes out the window. You will get threats if you report any problem with them. My sofa is like sitting on wood box asked them to fix once and it came back the same. The foam promised on the cushion is not even the same. Don’t waste your money with them.

3 Maria Fjeldstad 26 months ago

Whilst the quality of the end product (upholstery change) was great, customer service went out the window the moment downpayment was paid. On the day of the agreed delivery (7 days after pick up!!), the agent told me the sofa will be delivered sometime in the afternoon as the work just started. At 9pm we were still told that the sofa will be delivered that day but it wasn’t finished. The agent did not want to accept any responsibility for the delay, informing me that if I’m not happy with the service, the sofa will be returned in the original state and I will be charged for fabric wastage and pick up and delivery charges. He informed me that there will be no discount as a result of any inconvenience caused by the delay.

The work done once the sofa arrived the day later is great. So if you are happy to accept delays and bad customer service in exchange for good work, this is a good place to come!

Map Location

Business Hours

Friday	09:00am - 05:00pm
Saturday	09:00am - 05:00pm
Sunday	09:00am - 05:00pm
Monday	09:00am - 05:00pm
Tuesday	09:00am - 05:00pm
Wednesday	09:00am - 05:00pm
Thursday	09:00am - 05:00pm

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