39 reviews

Prime Gourmet - Springs

Name: Prime Gourmet - Springs
Address: Dubai, United Arab Emirates
Rating: 3.7

Dubai

The Springs Souk - Al Afnan St - Dubai - United Arab Emirates

Butcher shop deli Bus stop

Service Options In-store shopping Delivery

+971 4 517 9666

Photos

About

Prime Gourmet - Springs is a butcher shop deli and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.70 out of 5 stars based on 39 reviews. The street address of this business is The Springs Souk - Al Afnan St - Dubai - United Arab Emirates. Prime Gourmet - Springs is open seven days a week from 08:00am to 10:00pm.

FAQs

Where Prime Gourmet - Springs is located at?: Prime Gourmet - Springs is located at The Springs Souk - Al Afnan St - Dubai - United Arab Emirates.
What is the contact number of Prime Gourmet - Springs?: The contact number of Prime Gourmet - Springs is +971 4 517 9666

Reviews

1 Saif EK 39 months ago

Unfortunately the staff don’t have any customer service at all, i arrived before closing time trying to buy from the shop and staff there are giving me attitude for no reason whatsoever! When i start to select my piece of meat the staff is putting back the meat in the fridge like she was having a bad day! Additionally on my way to checkout the staff said that she cannot give me a receipt as she closed the counter and she can only offer me my credit card receipt.

I have been a very good customer to Prime Gourmet but unfortunately Spring branch staff are rude and they need to learn some customer service otherwise this will affect the business as I am sure i am not the only one who experienced this kind of treatment .

5 Yasmine 39 months ago

I had an issue with their delivery but unlike other establishments they handled it with extreme professionalism so 5 stars for that service alone! Its given me the confidence yo order from them through instashop once again!
Our ribeye steaks were fabulous, and the 6 of us got to enjoy a lovely dinner thanks to those steaks!

5 O H 27 months ago

Best butcher I've found. I've been going there for around 3 months. I've not met any rude staff so far like mentioned in comments. Meat has always been absolutely fantastic, especially the BBQ options.

1 Joe Hayes 39 months ago

The quality of their product is undeniable, what takes the shine away from this small business is the awful customer experience and utter lack of customer care. It’s happened before but today was the final straw, I stood patiently with items in my hand while the staff ignored me for two separate customers who had just entered the store. I brought this to the attention of the staff only to be ignored. The shop would greatly benefit from a queuing system. 1 customer lost today for good.

3 Dogs Dog 63 months ago

Used PG before however the burgers I purchased at this location were not as good as I had of hoped. They really need flavour.

Edit and in response. They differed from the last occasions as they had near zero taste, fat content was very high, the meat could do with seasoning which would really help as quality is there. The steaks we have had from this location have been exceptional so just hope you can assess the burgers as that would be great. Then you’ll get the 5stars! ????

1 Amr El Faramawy 39 months ago

One of the items I bought was the stir fry beef. Looked so clean and full of red beef. What I got when I bought it and unpackaged it at home was a lot of fat. Almost half of it were chunks of pure fat! I paid the price of premium beef for fat...

It was my fault I didn't check before they packaged it. Yet again a "gourmet" shop shouldn't trick their customers in that manner.

4 Stanislav I 27 months ago

Most times their meat is pretty good, but from time to time I find better steaks in the carrefour 20 meters from them, especially when they started selling Argentinian and European meat

4 ashtar ali 27 months ago

I have yet to come across such helpful purveyors of quality meats. I am thourghly impressed with their knowledge of cuts, their source and packing methodology so as to retain the moisture without compromising on their integrity
Must visit

Map Location

Business Hours

Wednesday	08:00am - 10:00pm
Thursday	08:00am - 10:00pm
Friday	08:00am - 10:00pm
Saturday	08:00am - 10:00pm
Sunday	08:00am - 10:00pm
Monday	08:00am - 10:00pm
Tuesday	08:00am - 10:00pm