14 reviews

RAKBANK - Elite Center

Name: RAKBANK - Elite Center
Address: Dubai, United Arab Emirates
Rating: 2.4

Dubai

Ground Floor, Empire Heights - Business Bay - Dubai - United Arab Emirates

Bank Bus stop

+971 4 213 0000

Photos

About

RAKBANK - Elite Center is a bank and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 2.40 out of 5 stars based on 14 reviews. The street address of this business is Ground Floor, Empire Heights - Business Bay - Dubai - United Arab Emirates. RAKBANK - Elite Center is closed on Sunday, and other days it is open from 09:00am to 02:00pm.

FAQs

Where RAKBANK - Elite Center is located at?: RAKBANK - Elite Center is located at Ground Floor, Empire Heights - Business Bay - Dubai - United Arab Emirates.
What is the contact number of RAKBANK - Elite Center?: The contact number of RAKBANK - Elite Center is +971 4 213 0000

Reviews

1 Brian Williams 18 months ago

I am a RAKBank Elite Customer.

RAKBank security measures for credit card online transactions are weak in the extreme with no consumer protection other than easily spoofed OTP.

I approved a 10AED charge via OTP on 26 May 2023 and 10,000AED was taken from my credit card. I immediately notified RAKBank Call Center and submitted a Credit Card Dispute Form within minutes of this fraud in order to stop its processing. RAKBank says this 10,000AED theft is my fault since I approved it via OTP. I APPROVED 10AED, NOT 10,000AED!!!!!!!

My other credit card providers have antifraud features to monitor consumer spending and have additional approval steps to prevent frauds like this. RAKBank makes it easy for criminals to steal from their customers.

Use RAKBank credit cards online at your own risk.

1 Mic Malroi 20 months ago

I have more bank accounts in the UAE and I am even an RakElite customer.

But Rakbank is first one who blocks you immediately when you don t update your Emirates ID. I have even enough funds on my accounts. But I cannot pay my credit card as they not allow you any access and additionally they charge you AED 700 for late payment fees.

It doesn t matter that you are on business trips or any other important circumstances. Its a shame to treat customer like that and NBD haven t blocked me yet. I am going with all my funds back to NBD!!!

1 John Egelston 24 months ago

I tried to get some information regarding mortgage products and determined that the people who worked there were too thick to do business with. I highly recommend not wasting time on them.

UPDATE: After sending an email to the complaints address...no further response was received. No one appears to care.

1 Hashem Al-Anati 17 months ago

This Bank won the prize of World’s Worst Customer Service Ever ????????

5 Hilal Sadykov 26 months ago

Best bank of the UAE - client oriented. You say your task or issue and consider it as solved.

1 Fouad Batshone 29 months ago

Business account opening takes ages (~2months) to process.
I must say, based on the numerous interactions we had with the bank reps, the bank is not interested in obtaining new clients / businesses. We were glad to notice this during our registration process, so as we wouldn’t continue with RAK Bank.
Moved to another bank that values our time and business.

1 Alwessam21 22 months ago

Very bad company account taking Tow months as to open

3 Angelica Emurlaeva 18 months ago

Parking issues, or no parking is provided

Map Location

Business Hours

Wednesday	09:00am - 02:00pm
Thursday	09:00am - 02:00pm
Friday	09:00am - 12:30pm
Saturday	09:00am - 02:00pm
Sunday	Day off
Monday	09:00am - 02:00pm
Tuesday	09:00am - 02:00pm