26 reviews

Rivoli - Mercato Mall

Name: Rivoli - Mercato Mall
Address: Dubai, United Arab Emirates
Rating: 4.2

Dubai

Mercato Mall - Dubai - United Arab Emirates

Watch store Bus stop

Service Options In-store shopping Delivery

+971 4 344 6918

Photos

About

Rivoli - Mercato Mall is a watch store and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 4.20 out of 5 stars based on 26 reviews. The street address of this business is Mercato Mall - Dubai - United Arab Emirates. Rivoli - Mercato Mall is open seven days a week from 10:00am to 10:00pm.

FAQs

Where Rivoli - Mercato Mall is located at?: Rivoli - Mercato Mall is located at Mercato Mall - Dubai - United Arab Emirates.
What is the contact number of Rivoli - Mercato Mall?: The contact number of Rivoli - Mercato Mall is +971 4 344 6918

Reviews

5 Mujeer Musaliyar Parambil 46 months ago

I visited Revoli shop for getting a Longines for my Dad and a Rado for my Mom for their 50th Anniversary. What a fantastic customer service I got from Mona, Rohan & other staffs. They were very patiently shown me deferent Longines models and explained features and story behind the Heritage watches. Only because of their world class service I'm ending to buy watches for my self and for my better half.

1 GH 68 46 months ago

I bought a Balmain watch last week from Rivoli Mercato. A few days later I noticed the numbers had fallen off the face of the watch! I have never heard of this happening before, ever! It then took the Service Department a week to call me back after “reviewing” the watch. Only to be told that I now must wait another 4 weeks while their order a new face from Europe. I would have expected them to immediately replace the watch or offer a refund.

5 Rodel Biag 46 months ago

It was an overwhelming experience. The lady named Goldie was very helpful. She pleasantly explained all the details I need. I genuinely appreciate her help and now I'm enjoying the watch I've purchased :)

5 Vlogtogic 70 months ago

Second watch I have purchased from this store: Best service offered by Vanessa. She was Amazing to show us around! Highly recommended and would not hesitate to come back for future watch purchases! Thank you Rivoli!

4 Ditriy Stanov 46 months ago

Shop Manager, Mounir is the best person I met within all Rivoli stores. If you are looking for a top level Customer experience, please ask for his working hours and he will ensure your highest satisfaction.
My score reduced mostly due to the poor quality of watch servicing. Polishing is even worst than awful. There is a huge area of improvement required at the back yard of Rivoli. If you know the quality of good watch servicing, don’t alow your watch to be annihilated by Rivoli cervice team…

5 Omar Kanawati 46 months ago

I bought watch from Rivoli at Mercato Mall. Jasmina, the sales consultant has helped me tremendously in finding the watch I want. She was knowledgable, so polite and precise. Thank you Jasmina.

5 Michael Rosales 70 months ago

Wonderful experience, definitely wont be the last visit in this store.
Appreciate the patience and professionalism of Mounir. The customer service offered will give you well enough reason to buy the next Omega watch in their store again.

5 Moh'd Abdulrahman 58 months ago

Absolutley loved the service provided by Ms Affna. She was so educational in regards to my eyes condition, and helped me taking the best decision. I'm from Abu Dhabi and i could have just decided to buy from Abu Dhabi, but i decided to buy my glasses from Rivoli Dubai just because i felt that Ms Affna is the right one to consult. The great thing is that my glasses will arrive to Abu Dhabi soon ❤

Map Location

Business Hours

Saturday	10:00am - 10:00pm
Sunday	10:00am - 10:00pm
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm
Wednesday	10:00am - 10:00pm
Thursday	10:00am - 10:00pm
Friday	10:00am - 10:00pm