RTA Customer Happiness Center - Al Barsha

General Department of Traffic Bldg - Sheikh Zayed Rd - Al Quoz - Al Quoz Industrial Area 3 - Dubai - United Arab Emirates
About

RTA Customer Happiness Center - Al Barsha is a department of transportation, city department of transportation, corporate office, district government office, government office, state department of transportation and catholic church located in Dubai, United Arab Emirates. The average rating of this business is 4.30 out of 5 stars based on 136 reviews. The street address of this business is General Department of Traffic Bldg - Sheikh Zayed Rd - Al Quoz - Al Quoz Industrial Area 3 - Dubai - United Arab Emirates. RTA Customer Happiness Center - Al Barsha is closed on Saturday and Sunday, and other days it is open from 08:00am to 07:30pm.

FAQs
Where RTA Customer Happiness Center - Al Barsha is located at?
RTA Customer Happiness Center - Al Barsha is located at General Department of Traffic Bldg - Sheikh Zayed Rd - Al Quoz - Al Quoz Industrial Area 3 - Dubai - United Arab Emirates.
What is the contact number of RTA Customer Happiness Center - Al Barsha?
The contact number of RTA Customer Happiness Center - Al Barsha is +971 800 9090
Reviews

5 Fatma Saeed 15 months ago

I went to the RTA happiness center in the morning to renew my license and the sweetest person was there to help me. Ms. Maryam Taher helped me in not only renewing my license but also in changing the picture and it only took a maximum of 10 minutes.
She was very helpful and kind!

4 umair jallani 25 months ago

I been there for my international driving license, it was so quick excellent service. You can apply online from RTA website and just go n collect from there. Only thing is parking might be little odd, when you follow map it leads you to dubai police facility which is wrong, just take round all the way to other side there is a parking lot. Park there and walk to the required department

1 Giusi Caponetto 16 months ago

Before I forget to do it, I have to report the bad behavior of an employee. I was in line, waiting for the user before me to finish at the driver's license check desk when an official lady came towards me in an aggressive and extremely arrogant tone, out of place and artificial and asked me stupid questions with an intimidating cadence (for example that the cost of converting the license was ... saying it in a challenging tone. but who asked you? who are you? how dare you?). unfortunately I forgot to ask her name (I don't know if she is the coordinator, she seemed to want to do it)
I point it out because she was very annoying.
Instead the service is intuitive and fast, well organized.

1 Junnel Garcia 22 months ago

Dear RTA,
I’m not sure it this is the right one for this. However,
Let’s me tell un wonderful experience.

December 21 2022
Time: 00:02 to 00:05
Location: Marina dubai Dmcc metro station (marina side)

My scooter was empty battery, i got one taxi. Taxi stopped front me. he opened the trunk I put my scooter, I seat inside the taxi (front) seatbelt on, he asked me where to go I answered discovery gardens he didn’t reply and he was looking outside im thinking he might confuse and he didn’t know the location. But I was surprised he opened the window (my side) and he spoke another customer he asked her where you will go? I was inside seated and the lady answered airport. I was surprised to taxi driver. I been asked to go down I said No, and he said help me. And he opened his door he went out and opened the truck and took my scooter out and he put where the lady was standing and he took the lady stuff and he put inside the trunk and they leave. I am definitely knows that was big wrong and bad behavior I do understand that he needs big sales what so ever but come on if I’m not being seated my things was not inside your car yet for it fine no problem but my seatbelt was already on! And you will take another customer. Unbelievable. I don’t want anything I just want you to be aware that this kind of behavior is insisting and sadly one of your drivers has it.

You can check the cctv on your system as well.

5 DUKE PANNILA 15 months ago

Very efficient service. I almost wait less than 10 mins to collect my IDL. All staff was very helpful. Served by Ms. Maryam, thank you for your swift and pleasant service.

5 Emily Chen 18 months ago

Came here at 650pm to get my Australian license converted to UAE license. Took 50 mins all up because of queues including an quick eye test (no line for this). Although I wasn’t in and out, the process was still seamless and customer service was good. I thought I had to bring a passport picture, but wasn’t needed in the end because they simply use your photo from your Emirates ID.

5 Nadeem Ahmad 16 months ago

From parking my car to getting a renewed driving license it only took me 20 minutes including eye testing at the RTA Happiness Center in Barsha.
Upon arrival, the staff was courteous and guided me to the kioks to complete the renewal process. Renewal is a straightforward and efficient process.
Overall, RTA Happiness Center Barsha offers a seamless renewal experience.

1 K H 19 months ago

I love Dubai. I love how safe I feel here. But when you come to the RTA Al barsha and you have to get insurance, or pay fines from the desk called “car registration services” opposite the notary public door be warned. These people are not honest. They run an outside service not government operated and they are far from honest. Asking for cash. Not giving real receipts. Taking cash from people around the corner to jump lines. In a government building these activities should not be tolerated
Map Location
Business Hours
Friday 08:00am - 12:00pm
Saturday Day off
Sunday Day off
Monday 08:00am - 07:30pm
Tuesday 08:00am - 07:30pm
Wednesday 08:00am - 07:30pm
Thursday 08:00am - 07:30pm
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