Sacoor Brothers

Mall of The Emirates - G - Sheikh Zayed Rd - Dubai - United Arab Emirates
Service Options In-store shopping In-store pick-up Delivery
About

Sacoor Brothers is a clothing store, men's clothing store, women's clothing store and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.30 out of 5 stars based on 98 reviews. The street address of this business is Mall of The Emirates - G - Sheikh Zayed Rd - Dubai - United Arab Emirates. Sacoor Brothers is open seven days a week from 10:00am to 12:00am.

FAQs
Where Sacoor Brothers is located at?
Sacoor Brothers is located at Mall of The Emirates - G - Sheikh Zayed Rd - Dubai - United Arab Emirates.
What is the contact number of Sacoor Brothers?
The contact number of Sacoor Brothers is +971 4 705 3907
Reviews

1 Malik F. 16 months ago

I purchased a suit from Sacoor for approximately 2000 AED based on their recommendation that it was made of the best material available. However, within less than a month and after only wearing it twice, I noticed two ripped lines appearing in the pants. Regrettably, the quality of the suit is extremely poor.

1 Bushra Aljarayhi 17 months ago

Part one:
The worst shopping experience I ever had at Sacoor - MOE.. The employees have a very rude attitude. They know nothing about appropriate customer service.. It started with the one Egyptian employee who had never known how to deal with the customer & pick the right size, she would simply say.. This is what we have if u want take it.. If not, don't.. I also got stuck in the fitting room, waiting for her to bring the right size, she disappeared.. When I complained to the manager, he said she is in the store trying to find the size for you.. Which was not true.. He started giving excuses, that they are busy during sales & blah blah blah.. He convinced me that her will get the right size by ordering fresh pieces online as he is claiming.. & he said, with max 3 days, I will receive the order, & since that day, I still haven't received my order yet..
Never ever to buy or trust or believe them again ????????????
Part two,
As I went back to collect my order after a week, a super rude Egyptian employee,his name is sayed told me we are busy with sales, we don't have your order yet.. What an execuse, online sales & his store sales are two different things.. He was impolite by saying if you don't like, cancel your order & refund money, he never cares.. I told him to check the system for confirmation, he said what I say goes here I'm " the senior manager" OMG.. What am I supposed to do with this fool.. I simply asked him to behave.. He threatened me to call the security in front of all employees & clients! So kiddish ????He is rude with no level of professionalism at all.. The other lebanese employee nour tried to cover the story..she agrees that this is inappropriate behavior, but of course, she will do nothing. Etc.. A bunch of unprofessional cheap staff.. They must have got some training before they start working.. She told me to contact customer service.. Which I'm sure will not bring any result with those people.. But that employee Sayed,, he will pay for his rude behavior... So he will understand clients are assets for the shop & without them he won't have work & never get paid!!! This is my last time to buy from Saccor . ????

1 Arunika Ghosh 20 months ago

They assured me that I would get my coat for alteration on Monday since I had an important meeting I needed rhw coat for on Tuesday and Wednesday. Their phone lines don't work and they don't call back. Now they expect me to drop everything and go pick it up from their store when they were supposed to deliver it to the dubai mall outlet. Had they not made false promises, I wouldn't have purchased over 3000 dhs worth of things which is now co.pletely useless.

Expected better services when they act so fancy and charge so much. Will never purchase from them again.

1 Carlo Ceasar Rama 18 months ago

This branch is horrible, Specially that Russian lady staff there (i didn't get her name) who insisted we are wrong in our understanding about the message we received. The message i received (verbatim) says "Dear Customer, your order XXXXX is NOW AVAILABLE FOR COLLECTION AT OUR STORE SACOOR BROTHERS MALL OF THE EMIRATES". And so I went there and they couldn't find my suits and this Russian lady tells me I am wrong?? How about YOU are wrong for sending me a misleading message?? Not very customer friendly and I wasted my time going there to pick-up my suits that wasn't there yet, because they sent me the wrong message!

1 Mena Atef 39 months ago

The lowest and the worst materials suits, I am really angry because of this repeated situation with your suits , I am completely upset and I don’t recommend Sacoor as a brand anymore and I share this bad experience and I will complain to the consumer rights and I will not let it go easily because of your low bad material suits I have been through a very bad situation at my workplace. And FYI it’s not the first time to happen I got many damages before for the same 2 suits which I never had it with other brands suits I have and I went to your trailer many times to hide this damages before, and finally I get those cuts and when I visited mall of the Emirates branch yesterday I found no solution and that’s really the worst experience I ever had.

I advise everyone not to buy these fake suits and don’t waste your money on a low quality suits

1 hadi zounji 18 months ago

I went to mall of the emirates branch to buy shirts for my wedding, i found what i want with the colors i want but the only thing is i wanted oxford collar cut and i paid for that as Yasser the sales person pack for me but after 2 days i found out that the sales person gave me the wrong ones i contacted them again Yasser the same sales person told me that oxford collar cut is not available.
As i see it he tried to sell me things i dont want just for the sake he sell and get commission.

1 Abdulmalik Safareeni 18 months ago

I am trying to call sacoor customer service on there phone number ended with 500 but there is no answer at all. I even tried to reach through there whatsapp but there is no response. A company with this much of stores around dubai should have a reputable customer service and a fast response.

1 Mohammad Afroz Iqbal 21 months ago

At one point of time I was a Platinum customer. I do not shop anymore. They will lure you with B’day discounts and other duping methods. Recently I bought 3 shirts and left behind for alteration. Got delivery date after a month. Can u believe it, they did nothing. Revisited MOE store. Promised to alter and at the earliest. Another 2 weeks and to my biggest disappointment they did partial job only
Moreover, the material used for trousers is the worst. Its not value for money. I have disowned them
The material will fade away after one wash. Ironing trousers impossible
I am never ever shopping at Sacoor’s. Even at 50% discount its no value for money
Map Location
Business Hours
Wednesday 10:00am - 12:00am
Thursday 10:00am - 12:00am
Friday 10:00am - 12:00am
Saturday 10:00am - 12:00am
Sunday 10:00am - 12:00am
Monday 10:00am - 12:00am
Tuesday 10:00am - 12:00am
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