Samana Spa

Our stay at Melia Desert Palm for 3 days was truly exceptional. From the moment we arrived, we were greeted with warmth and professionalism. Although there was initially some confusion regarding our booking due to the presence of our dog, the manager promptly resolved the issue, showcasing the hotel's commitment to excellent service.

We would like to extend our heartfelt appreciation to Emman, Amina, and Youssef, who went above and beyond to ensure our comfort and satisfaction throughout our stay. Their personal visit to our room, where they greeted us and presented a delightful fruit bouquet, added a personal touch that made us feel valued as guests. The culinary offerings provided by the Epicure's team were nothing short of extraordinary, leaving us thoroughly impressed.

Our time at Melia Desert Palm was a true sanctuary of tranquility. The serene atmosphere enveloped us, allowing us to unwind and rejuvenate. Engaging in horseback riding further enhanced our experience, adding an element of adventure to our stay.

We wholeheartedly express our gratitude to the staff for their thoughtful gesture of a birthday cake, which made the occasion even more special. Additionally, our visit to Samana Spa for a massage was a highlight of our stay. We must commend Christine for her exceptional professionalism and attentiveness. She took great care of us during our wait and ensured that our pampering experience was nothing short of remarkable. The products utilized for our body and facial treatments were of the highest quality.

Lastly, we would like to recognize the outstanding skills of our therapists, Anna and Tisha. Their massages were unparalleled, showcasing their expertise and dedication to delivering an exceptional spa experience.

Overall, our stay at Melia Desert Palm exceeded all expectations. The impeccable service, tranquil surroundings, and memorable experiences have left an indelible impression. We eagerly look forward to returning in the future.

One of my favourites spas in Dubai. Beautifully fitted out treatment rooms in a stunning location. The staff are wonderful and very attentive to any requests. Special thank you to Siami and the ladies for their fantastic facials.

Pre booking was excellent hence we had high hopes for our couples treatment. Unfortunately we were completely disappointed by the front staff as they were utterly disorganized. The facilities were mixed which is very odd and even after mentioning various times that I am covering and I wish not to be around men when showering etc the staff did not get the point and kept trying to send us to spend time in mixed facilities. The massage ladies were absolutely wonderful and kind however the quality of the massage was not good at all and we ended up having backache afterwards. Sorry I can’t give a better comment but a day that should have been special wasn’t special at all for us unfortunately.

The massage was REALLY bad. I asked them to decorate the private room for an anniversary they confirmed me that it was possible on the phone, but they didn’t. Really disappointed