661 reviews

Sharaf DG Burjuman Centre

Name: Sharaf DG Burjuman Centre
Address: Dubai, United Arab Emirates
Rating: 3.8

Dubai

Stars Court Othman - DG, Level 1 - شارع خالد بن الوليدSharaf - Al Mankhool - Dubai - United Arab Emirates

Electronics store Bus stop

Service Options In-store shopping In-store pick-up Delivery

+971 600 502034

Photos

About

Sharaf DG Burjuman Centre is a electronics store and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.80 out of 5 stars based on 661 reviews. The street address of this business is Stars Court Othman - DG, Level 1 - شارع خالد بن الوليدSharaf - Al Mankhool - Dubai - United Arab Emirates. Sharaf DG Burjuman Centre is open seven days a week from 10:00am to 11:00pm.

FAQs

Where Sharaf DG Burjuman Centre is located at?: Sharaf DG Burjuman Centre is located at Stars Court Othman - DG, Level 1 - شارع خالد بن الوليدSharaf - Al Mankhool - Dubai - United Arab Emirates.
What is the contact number of Sharaf DG Burjuman Centre?: The contact number of Sharaf DG Burjuman Centre is +971 600 502034

Reviews

1 sriram Rajamanickam 18 months ago

I recently visited Sharaf DG Burjuman shop and unfortunately, my experience left me feeling completely disrespected. The store manager, Ann, displayed poor customer handling skills that were quite disappointing. From the moment I walked in, it was evident that customer service was not a priority.

Ann's attitude towards me was dismissive and unprofessional. When I approached her with a question for a product who is of very poor quality, she seemed annoyed and unwilling to assist. Her lack of patience and empathy made me feel unwelcome in the store.

Furthermore, Ann's communication skills were severely lacking. She failed to provide clear and accurate information about the question and just wanted to prove me that I am wrong, it leave me confused and frustrated. It was clear that she had little knowledge or interest in helping customers make informed decisions.

As a store manager, Ann's behavior sets a poor example for the rest of the staff. It is disappointing to encounter such lackluster customer service in a place that should prioritize satisfying its customers.

I hope that Sharaf DG Burjuman shop takes this feedback seriously and addresses the issues with their store manager's customer handling skills. Improving customer service and ensuring respectful interactions should be a top priority for any establishment. I, for one, will be hesitant to return to this store due to this negative experience.

1 Ziad Alaa Asar 17 months ago

Sharaf DG is one of the worst stores in Uae, don't buy anything from them and they having the worst customer service. after buy a washing machine from their site and waiting for 2 weeks they told me that no available stock and we will refund your money, after 2 weeks !!!!!!!!!!!!

5 Gowtham Sollin 25 months ago

Very nice staff with good product knowledge. They gave good Suggestions to Choose my smartphone when I was confused to buy. They asked my Needs and suggested good mobile. When I was confused to buy iphone 13 vs honor70 They removed the lock and gave both phones in my hand to experience both mobiles and to Choose one. Which I like personally from them.

5 Sanasam Damudro Singh 28 months ago

Sharaf DG Store at Burjuman Mall…
Enjoy the shopping at Sharaf DG Store…

Just check out some new Samsung Phone collection…. I like it..

5 Jayaprabha Vijayprakash 21 months ago

Thank you Niah Ali for you exceptional service. Wonderful shopping experience. Throughout the entire process, she maintained a positive and friendly demeanor, and made me feel like a valued customer. I couldn't have asked for a better experience. Kudos. Cheers!

1 Bhaskar Unnikrishnan 20 months ago

Horrible experience in life time, it was wrong decision that I decided to chose Sharaf DG Burjuman branch to buy home appliances when relocated to Dubai. From giving false commitment to wrong items to late delivery, name it. The store manager was unprofessional in dealing and whenever concerns were raised received not solution but false promises. Wouldn't recommend the store unless someone want to be dissatisfied customer.

1 ASWATHY MANAKOLILE 21 months ago

Online customer service is zero. I wish to give negative points. Nobody is replying on the whats number. Online chat is so delayed. Even there are not ready to reply on the mail also. If we try to call the customer care the agents does not even understand English. I made one purchase through online. In their website it is showing we can make the payment into installment with the bank with zero interest. Now I am checking with the bank they are telling that merchant name is showing as DG mart instead of sharaf DG. From 19th onwards I am behind this and nobody is replying either through whats app / online chat / mail etc. Very bad customer service. I Will never ever buy from sharaf dg.

I think these people are not reading anything properly. I already mentioned here that nobody is responding through mail and still asking me to send an email. Fantastic customer service....... I ALREADY SENT AN EMAIL AND SENT REMINDERS ALSO AND DID NOT RECEIVE ANY REPLY.

5 ann antony 18 months ago

Excellent service by the staffs ,well organised and good offers highly recommend.

Map Location

Business Hours

Saturday	10:00am - 11:00pm
Sunday	10:00am - 10:00pm
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm
Wednesday	10:00am - 10:00pm
Thursday	10:00am - 10:00pm
Friday	10:00am - 11:00pm