Sony - Mall of the Emirates

Mall of The Emirates - E11 Sheikh Zayed Rd - Dubai - United Arab Emirates
Service Options In-store shopping In-store pick-up Delivery
Photos
About

Sony - Mall of the Emirates is a camera store, home audio store and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 4.10 out of 5 stars based on 25 reviews. The street address of this business is Mall of The Emirates - E11 Sheikh Zayed Rd - Dubai - United Arab Emirates. Sony - Mall of the Emirates is open seven days a week from 10:00am to 11:00pm.

FAQs
Where Sony - Mall of the Emirates is located at?
Sony - Mall of the Emirates is located at Mall of The Emirates - E11 Sheikh Zayed Rd - Dubai - United Arab Emirates.
What is the contact number of Sony - Mall of the Emirates?
The contact number of Sony - Mall of the Emirates is +971 4 347 6805
Reviews

5 Ekaterina K. 41 months ago

Like this store, visited it several times for camera body change and new lenses, - always a pleasure to buy from these guys. It's actually a small boutique, but personnel is always caring and nice. Helped to register in the Reward program, explained everything, were very friendly and professional.
Considering the amount of tourists who are not always after buying something, I think personnel always demonstrate only high professional standards of work.
It offers only Sony equipment, but it would be great to see also Zeiss lenses for Sony, may be in the future.
Thank you!!!

5 madavu 1985 40 months ago

I bought a Sony Alpha7c with Gmaster 50mm/1.2 prime lens..! Mr Karl attended to me & explained and demonstrated the features very patiently. I had a very good experience as the staff behaviour was very professional & jovial at the same time..Overall I got a good discount for the package.

1 MsKrisBliss 46 months ago

Very Rude Staff - Messed us with the Camera Curtain (please see photo)

We sent our camera's (a6400 and A73) for cleaning at Sony MOE around 2pm, upon giving the camera, the lady (filipina) attendant checked the two cameras and when everything is checked she said we need to come back after 3-4 hrs or wait for their call. We roamed around the mall and got a call after 3 hrs, we then headed to the SONY shop and took the camera, after literally 10 steps out of the shop I checked the camera and tested clicking. To my surprise the A6400 camera curtain got misaligned ( below photo) we headed back to the shop and complained. Apparently, the Filipino guy was telling us that it is not their fault, said that our camera is a bit old (explained on bought 3 yrs ago and the other one 4 yrs ago) he was so rude and dont know how to explain the issue behind it. we never had any issue of the camera until the day that we sent it for cleaning. He is so adamant that (it is not their fault and it is because of TECHNOLOGY) so i told him that he means to say SONY's TECHNOLOGY is not reliable. He is trying to compare us with other customers that it also happened to their camera. We now have an impression that their staff are not trained well in cleaning/handling the cameras as it happened many times and not trained to answer customers complains. I dont think he know what he is talking about because he is insisting to send the camera to service center where I am not agreeing on. I thins the management has to look into their people as they dont know anything about their product. (the way he answered its as if SONY is not reliable). In our case we know how sony's technology works. Im afraid that if there are other customers who wanted to buy the product and this guy dont know how to explain then it will end up them not buying. PLEASE LOOK INTO THIS MATTER! YOUR PEOPLE SHOULD NOT INSULT THE CUSTOMERS AS OUR CAMERA IS NOT ''OLD'' as per HIM. IF I CAN ALSO SUGGEST A CAMERA CLEANING TRAINING.
Good thing the curtains were back.

1 IRO Movement 37 months ago

Very bad service from the old Philippino Man in the store.. he is kinda Rude and he is not willing to give you any information about the products. In my opinion the owner should change its personal attending the people.

1 Amaljith U 37 months ago

Bought one soney Zv e10 camera, shoulder strap was missing in the box. it's being more than one year now, they couldn't provide the same till now.

3 Sanjie chatwal 36 months ago

A very small store. Mainly cameras and audio equipment with a light dusting of TVs . If you're expecting the full Sony range you might be disappointed

5 Finoj Rodriguez 46 months ago

The shop isn't huge, but they have mostly all of the sony inventory spread out there. As per my personal experience the pricing I received for my purchase was better than what I was offered in the other stores. Staff was very helpful in helping me with my purchase and shed light on my uncertainties.

5 Muhammad Basil 58 months ago

This Sony Store has all the accessories and lens at the best prices. I was searching for a lens cap and a wide angle lens only they had it in the whole of Dubai ! Gerry is the man to ask for when you get here. Highly recommended !!
Map Location
Business Hours
Friday 10:00am - 12:00am
Saturday 10:00am - 12:00am
Sunday 10:00am - 01:00am
Monday 10:00am - 11:00pm
Tuesday 10:00am - 11:00pm
Wednesday 10:00am - 11:00pm
Thursday 10:00am - 11:00pm
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