ENOC | 1505 | Faseel
E99 - Faseel - Rugaylat Rd - Al Faseel - Fujairah - United Arab Emirates
ENOC | 1505 | Faseel is a gas station, car rental agency and van rental agency located in Fujairah, United Arab Emirates. The average rating of this business is 4.40 out of 5 stars based on 118 reviews. The street address of this business is E99 - Faseel - Rugaylat Rd - Al Faseel - Fujairah - United Arab Emirates. ENOC | 1505 | Faseel is open seven days a week from 08:30am to 02:00pm.
- ENOC | 1505 | Faseel is located at E99 - Faseel - Rugaylat Rd - Al Faseel - Fujairah - United Arab Emirates.
- The contact number of ENOC | 1505 | Faseel is +971 800 3662
5 Hitesh Kumar 26 months ago
Adnoc oasis is a good choice for refreshment space attached to the pump station, customers can have hot or cold beverages with snacks and light foods. Very neat, clean atmosphere.
5 S Y 17 months ago
4 Toheed Ahmad 16 months ago
5 Rohith nayanarkn 51 months ago
1 Abin Jose 27 months ago
5 Fahad Sultan 26 months ago
5 faseem t 51 months ago
5 Ahmad Mustjab 51 months ago
1 AJ Wheeler 15 months ago
I recently collected a hire car from the Southampton Airport branch of Avis on Thursday, the 6th of July. While the initial upgrade to a Skoda Octavia automatic was a pleasant surprise, my overall experience with the vehicle and its presentation left much to be desired.
Upon arriving at the Avis desk, I was informed by the agent that I had been upgraded, which was a nice gesture. However, the agent also pointed out that there were a few minor imperfections with the vehicle, such as small dents and scratches. I appreciated the transparency, as it's important to be aware of any pre-existing damages.
Unfortunately, when I reached the vehicle, I noticed significant dents and scratches on the driver-side. These were far more noticeable and concerning than the minor imperfections mentioned earlier. It was disappointing to see such obvious damages, as it made me question the overall maintenance and care of the vehicle.
Moreover, the rear of the vehicle had not been cleaned properly. It was evident that it hadn't received the attention it should have before being rented out. This lack of cleanliness made me question the general upkeep and standards of Avis in maintaining their fleet.
Additionally, during the rental period, I encountered an issue with the cruise control function. Despite my attempts to select it, the feature failed to work. This was inconvenient and impacted my driving experience, as cruise control is a valuable feature, especially during long journeys. It would have been appreciated if the vehicle had been thoroughly checked to ensure all functions were in proper working order before being rented out.
Overall, I am not satisfied with the quality of the vehicle or its presentation. The significant dents and scratches on the driver-side, the lack of cleanliness at the rear, and the malfunctioning cruise control function were all disappointments. As a customer, I expected a higher level of vehicle maintenance and presentation from a reputable car rental company like Avis. Improvements in these areas would greatly enhance the customer experience and satisfaction.
5 Nils James 16 months ago
The team there are great examples of customer service at its best. Thank you.
5 Philippa Bowden 18 months ago
The hiring process was straightforward and there were no hidden fees, minimum paperwork and faff. I booked online and all charges plus any extras I was selecting and paying for were clear and easy to understand. Pick up was really easy too, I did get a much bigger car than I was expecting and had to google how to take the handbrake off, but other than that there were no hiccups.
It would have been beneficial if I'd have asked/ been told where to drop the car off at the end of the hire period (or if it was better signposted from the road), but I found it eventually and the return agent was particularly pleasant and helpful- she gave the car a quick check over, took my electronic signature (confirming no extra charges) and I was on my way.
I'll definitely use Budget again and have already been recommending them.
1 Shane Ball 17 months ago
I rented a car, and not even 30 minutes after, the clutch went out at a stoplight and wouldn't come back up. I missed an appointment and had to pay a no show full-price fee and then had to Uber back to the rental agency. The desk attendant became demeaning and told me I would have to pay for an upgrade to have a car without a clutch (I didn't want to risk another one breaking). He refused to compensate me for all the trouble. When I told him he sold me a defective product, he replied, "we'll see" which was basically calling it my fault and later indicated that if it was my fault, I would be charged for it. Ok, fine... I have insurance. I didnt want to pay for an upgrade as he should have apologized and tried to make it right. He also, condescendingly, tild me that if I cancelled my rental, I would be charged for a full days rental and REFUSED to negotiate anything. On top of that, he became even more condescending and rude when I asked for him to work with me. Sitting back in his chair, clearly on a power trip, he told me that because I drove it off the lot in working condition, he and no one else in the UK would offer any help or compensation for a broken product.
5 claire dunn 20 months ago
5 Susan Gillott 19 months ago
4 Emma Stubbs 22 months ago
The car had a slight issue but when I discussed with the team they said they would investigate and filled me with ease that the issue would be rectified for the next person.
Return of the car was simple. All charges were explained at the beginning of the rental clearly.
1 Les Hilton 20 months ago
| Wednesday | 24hr open |
|---|---|
| Thursday | 24hr open |
| Friday | 24hr open |
| Saturday | 24hr open |
| Sunday | 24hr open |
| Monday | 24hr open |
| Tuesday | 24hr open |
| Sunday | 12:30am - 08:00pm |
| Monday | 07:30am - 08:00pm |
| Tuesday | 07:30am - 08:00pm |
| Wednesday | 07:30am - 08:00pm |
| Thursday | 07:30am - 08:00pm |
| Friday | 07:30am - 08:00pm |
| Saturday | 08:30am - 02:00pm |
