7 reviews

SUDA SUBSTATION

Name: SUDA SUBSTATION
Address: Fujairah, United Arab Emirates
Rating: 3.7

Fujairah

683W+W55 - Al Soudah - Fujairah - United Arab Emirates

Gas station Car rental agency Van rental agency

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About

SUDA SUBSTATION is a gas station, car rental agency and van rental agency located in Fujairah, United Arab Emirates. The average rating of this business is 3.70 out of 5 stars based on 7 reviews. The street address of this business is 683W+W55 - Al Soudah - Fujairah - United Arab Emirates. SUDA SUBSTATION is closed on Sunday, and other days it is open from 08:30am to 12:00pm.

FAQs

Where SUDA SUBSTATION is located at?: SUDA SUBSTATION is located at 683W+W55 - Al Soudah - Fujairah - United Arab Emirates.

Reviews

4 Pinaki Chatterjee 39 months ago

Good place

3 Sn chauhan 39 months ago

Nice

1 Jeanine McElroy 27 months ago

They tried to tell us we had damaged the rim of the wheel - their own photo was too poor to show, but our dated photo showed the damage was already there when the car arrived with us. They apologised, but the accusation should not have been made.

5 Ian Murray 75 months ago

Excellent service they went out of their way to get me a white car for my daughters Prom

1 Chesley Medley-brown 39 months ago

I've been using thrifty for a few years and have been a very loyal customer. I am really disappointed with their level of service today I. booked a luxury car for the week away with my Mrs was supposedly upgraded to a hideous suv and £250 extra deposit. When I asked to downgrade to the a5 they were meant to give me I was told they had no cars available and this was my only option. They didn't seem to have a care in the world to resolve the situation or at least try to compensate for their misleading advertising of vehicles. After todays experience I would not personally use them again nor recommend to anyone else.

3 Emma Noviarini-Temple 63 months ago

Great car, good service but the only downside was that the satnav in the car took us down a bus lane. My partners credit card was on the system and Thrifty charged an administrative fee, but without any warning or at least telling us that it was going to happen. We had no idea until WE had to ask about it which I view as quite poor customer service - we would have happily paid it, and have since paid the penalty in full. However, it would have been nice for someone in the team to tell us it was happening rather than charging us and having us have to contact them.

5 Jose María 63 months ago

Very nice staff always kind, they take very good care of good customers.
I got a couple of nice upgrades, they did not have the cheap car I asked for so they did not hesitate in giving me a BMW, Mercedes and Golf GTI. Great customer service.

Once they spotted a scratch in the front bumper. I did not make it, probably somebody parking but I was totally fine paying for it. The manager finally said it was fine, no problem. That was very cool.

Not a single complain. I will rent with them even if there are cheaper options.

1 Simon Barter 63 months ago

My wife received a phone call at 8am this morning, on drop off day whilst I was getting the kids ready for school so was unable to take the call. I phoned back at 9-30am to provide the details they requested and they said they had cancelled the contract & that I would no longer be supplied with a courtesy car. Apparently this was because I had refused to supply bank details, despite the fact I personally did not speak to anyone. Absolutely disgusting. When I queried this the supervisor 'Robbie' was arrogant, rude and could not justify his actions whatsoever, simply refusing to answer my questions and eventually hung up on me. No help, no advice, just a repeated "Contact your insurance company" The worst customer service I have ever experienced.

1 Robin James 51 months ago

Would not recommend using this company-advise going elsewhere for car rental in Southampton! Car hire arranged for 19 to 22 May 2020. Vehicle delivered on 19 May 2020 with 7/8 of a tank of fuel as noted on the paperwork provided by the driver. Vehicle returned as agreed on 22 May 2020 with 7/8 of a tank of fuel. Thrifty Southampton then decided to take a refuelling charge from my account without informing me. I phoned to query the charge on 26 May 2020 and after 'investigation' I was promised a refund on 27 May 2020 as the charge had been incorrectly taken. I followed up by email on 12 June 2020 and 19 June 2020 but still no refund has been forthcoming.

1 P Q 51 months ago

POOR CUSTOMER SERVICE - Thrity turned up to collect the hire car without prior arrangement, meaning my wife had to deal with the the staff member ( who was apparently a bit rude and made no eye contact ). It also meant I couldn't re fill the car, as planned and advised that I had to do. Thrity then charge me higher than the going rate for petrol, plus also debited my account without advising and took money from an account I would not use for fuel... I phoned to complain, the manager was not available but I was promised a call back....no phone call back.

Map Location

Business Hours

Sunday	Day off
Monday	08:30am - 05:30pm
Tuesday	08:30am - 05:30pm
Wednesday	08:30am - 05:30pm
Thursday	08:30am - 05:30pm
Friday	08:30am - 05:30pm
Saturday	08:30am - 12:00pm