45 reviews

Citibank - Sharjah Branch

Name: Citibank - Sharjah Branch
Address: Sharjah, United Arab Emirates
Rating: 2.3

Sharjah

Ground Floor - City Center Sharjah - Al Wahda St - next to Emax - Sharjah - United Arab Emirates

Bank Bus stop

+971 4 311 4000

Photos

About

Citibank - Sharjah Branch is a bank and bus stop located in Sharjah, United Arab Emirates. The average rating of this business is 2.30 out of 5 stars based on 45 reviews. The street address of this business is Ground Floor - City Center Sharjah - Al Wahda St - next to Emax - Sharjah - United Arab Emirates. Citibank - Sharjah Branch is closed on Sunday, and other days it is open from 10:00am to 04:00pm.

FAQs

Where Citibank - Sharjah Branch is located at?: Citibank - Sharjah Branch is located at Ground Floor - City Center Sharjah - Al Wahda St - next to Emax - Sharjah - United Arab Emirates.
What is the contact number of Citibank - Sharjah Branch?: The contact number of Citibank - Sharjah Branch is +971 4 311 4000

Reviews

1 MrJaxsparrow 16 months ago

Please do not take their credit card,the facilities, offers etc are ok once compared with others ...but the disgusting thing is they will call you minimum 50 times once the payment date is close and its so annoying...no manners..not respecting customers...so bad.

2 Jebin Philip 52 months ago

Bank Service is excellent..
But most of the time ATM don't accept cash, as its full... Only cheque deposits.. got to stand for long ..

1 Muhammad Thasleem 28 months ago

Good afternoon,

Please be informed I had done some purchase from citi bank credit card which I’m holding although outstanding has been cleared but again I am receiving calls back to back on my personal phone as well on my office landline too from your representative with the attitude which isn’t not acceptable also would want to know you is that I’ve been holding plenty of credit card but such behavior never faced till now

4 Abdul Rahim 64 months ago

Branch has moved to City Center Sharjah now
Apple pay and samsung pay Digital wallets still not supported.

1 abdultv amt 52 months ago

Worst call center experience ...
Not at all satisfied with the service.. while giving credit card, they are calling 100 times, but while i ask for cancellation i asked to visit branch....I visited branch and cancel my card long back...recently I got new card again... i called customer service and again they asked to visit branch...

And customer service agent...looks like they are favouring us... dont know how to speak with customer and resolve customer problem ..... After wasting my half hour (keeping me on hold 2 times), was not able to resolve my issue. Then I asked to speak with supervisor or manager, but it been told that they are also not available. I dont understand on working day at 12 pm, why no body was available.. This is not the type of service we are expecting from reputed bank like city bank.

I dont understand why my card not been cancelled when i visited last time and why i need to visit your branch. Why you cannot take request over phone call..

Similar issue i faced while I called to cancel my wife.... This time she took my request but when i told her that I am not the card owner and card is under my wife name and my wife is with me .... she blocked card....and asked my to visit branch again, as per her i cannot call on behalf of my wife...i ask her why she did inform me before taking request and her answer shocked me....As per her in their system gender of my wife is showing "Male"... now my question.....
1) how come they have wrong gender in their system (they are taking all document before disbursing credit card)
2) Are they blindly filling details in system
3) Cant they recognize gender from picture

4 Juzar Noorani 52 months ago

Great Service. Had to visit for customer service and the person who dealt with me really knew her job well. She was prompt, quick and very polite. Even the sales staff is very helpful. Had a very nice experience as what I have had with other Banks in the country.

1 A M Obaideen 40 months ago

Worst branch management, the manager was really careless, fortunately some of the employee are much better at least they try to understand your problem even if they do nothing than asking you to use the phone to get help from the customer call center which was also useless, they provide you supplementary cards but no one know how to activate!!!!!
Very bad experience

1 Pravasi Malllu’s 52 months ago

Me and wife canceled city bank credit cards because whenever checking due amount for payment application is not working. They are not sending monthly statement properly.application Keeps giving me wrong password even though my password is correct

If you people taking Citi bank card you have to make a manual statement for month end payment so beaver

Map Location

Business Hours

Friday	10:00am - 12:00pm
Saturday	10:00am - 04:00pm
Sunday	Day off
Monday	10:00am - 04:00pm
Tuesday	10:00am - 04:00pm
Wednesday	10:00am - 04:00pm
Thursday	10:00am - 04:00pm