First Abu Dhabi Bank (FAB) | Sharjah Main Branch, Sharjah
Buheira Building - Ground floor, Al Reem Plaza - Corniche St - Sharjah - United Arab Emirates
First Abu Dhabi Bank (FAB) | Sharjah Main Branch, Sharjah is a bank and transport interchange located in Sharjah, United Arab Emirates. The average rating of this business is 2.50 out of 5 stars based on 151 reviews. The street address of this business is Buheira Building - Ground floor, Al Reem Plaza - Corniche St - Sharjah - United Arab Emirates. First Abu Dhabi Bank (FAB) | Sharjah Main Branch, Sharjah is closed on Sunday, and other days it is open from 08:00am to 02:00pm.
- First Abu Dhabi Bank (FAB) | Sharjah Main Branch, Sharjah is located at Buheira Building - Ground floor, Al Reem Plaza - Corniche St - Sharjah - United Arab Emirates.
- The contact number of First Abu Dhabi Bank (FAB) | Sharjah Main Branch, Sharjah is +971 6 517 0555
1 J. J.J 34 months ago
A large part of my dissatisfaction stems from the abrasive attitude of the branch manager. In an industry that thrives on excellent customer service, it was disheartening to encounter such an unwelcoming demeanor. She treated our conversation as if it was a favor being bestowed upon me, rather than a necessary and basic part of her role.
To conduct any banking procedure felt like an uphill struggle, my queries were either met with condescension or dismissiveness. The banking experience should empower customers, creating an atmosphere of trust and professionalism. Unfortunately, this was entirely missing during my visit to this branch.
What perplexes me more is the acceptance of such behavior by the higher management of FAB Bank. It is expected that any reputed financial institution would prioritize fostering a respectful and amiable environment, one where customers feel valued and understood. It seems that this ethos is lacking at the Al Buhaira branch, indicating a significant flaw in the bank's overall management.
The issue at hand isn't merely about one bad encounter, it reflects a wider problem in the branch's attitude towards customers. A banking relationship is supposed to be a cooperative one, not a hostile transaction. The lack of professional courtesy, respect, and efficient service at the Al Buhaira Branch is a stark contradiction to what one would expect from FAB Bank, given its reputation.
Immediate attention is needed to rectify these issues. Staff, especially those in positions of authority, should be adequately trained to exhibit professionalism and humility. Customers must be treated with respect and patience, as these are the core values of any service industry.
To summarize, my experience at the Al Buhaira branch of FAB Bank has been nothing short of disappointing. The branch manager's rudeness and dismissiveness were completely out of line. I urge the higher management to address these issues promptly to uphold the dignity and reputation of FAB Bank.
1 ROCHELLE ANDRADE 38 months ago
Osman is trying to help me by raising complaints but nothing is working... just needed a bank statement and kalas.. why is the delay???even customer care number is not allowing me to connect to the executive..
1 Saman Fatima 39 months ago
1 Abdallah Almarzooqi 40 months ago
4 nazeer kakar 35 months ago
Opened my personal account in just 20 minutes
1 Mohamad Ghalayini 46 months ago
1 Mohamed Roshan 46 months ago
1 Mark Ta-a 46 months ago
| Friday | 07:30am - 12:30pm |
|---|---|
| Saturday | 08:00am - 02:00pm |
| Sunday | Day off |
| Monday | 08:00am - 02:00pm |
| Tuesday | 08:00am - 02:00pm |
| Wednesday | 08:00am - 02:00pm |
| Thursday | 08:00am - 02:00pm |
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