1684 reviews

Al Ain Palace Hotel

Name: Al Ain Palace Hotel
Address: Abu Dhabi, United Arab Emirates
Rating: 4

Abu Dhabi

Zone 1E9-01 - Abu Dhabi - United Arab Emirates

Hotel Train yard

+971 2 599 6000

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About

Al Ain Palace Hotel is a hotel and train yard located in Abu Dhabi, United Arab Emirates. The average rating of this business is 4.00 out of 5 stars based on 1684 reviews. The street address of this business is Zone 1E9-01 - Abu Dhabi - United Arab Emirates.

FAQs

Where Al Ain Palace Hotel is located at?: Al Ain Palace Hotel is located at Zone 1E9-01 - Abu Dhabi - United Arab Emirates.
What is the contact number of Al Ain Palace Hotel?: The contact number of Al Ain Palace Hotel is +971 2 599 6000

Reviews

4 Abdullah Joooker 34 months ago

I used it for one night & only for sleeping. Room was big & clean. Receptionist were good, friendly & cooperative.
They have different facilities: swimming pool, spa, gym, restaurants and disco.
Paid Parking available (mawaqef). No valet

2 Arnold Sarmiento 34 months ago

More like a 2 star outdated hotel the only edge it has is its location. Windows can’t be open, broken vanity mirror, smelly wet carpet and very small rooms. Customer service can improve including security. It’s one of the very old hotels in the city that definitely will benefit from some major renovations.

5 Sayan Bal 36 months ago

We stayed in this hotel end of May this year. Check in was fast and they offered us a free upgrade to the suite. Parking was bit easy in front of hotel. Hotel doesn’t have their own parking. You can park for 24hours for 15 AED. Room was very clean and spacious. Room service was good and we ordered food. It was delicious. Overall 8/10.

5 Farhan Taseer 35 months ago

I had a great time during my stay here. Beautiful, clean and big rooms along with stunning views and great service made my vacation worth it. All the members of the staff were very helpful and courteous.

3 John Earl Valentin 37 months ago

The hotel is clean and well maintained, considering the fact that the hotel is one of the firsts in the country. the location is second to none, with the pool being one of the biggest in the city. there are a lot of activities that can make anyone busy and numerous restaurants that are being shared by both the hotel and Le Royal Meridien. the health club is also decent and has a squash court. rooms are clean and carpets are maintained nicely at least for our room.

The rooms I think if not the smallest, at least one of the smallest we've ever stayed at. a bit noisy at night as well. a shower that is really puny and sinks and fixtures that are dated and broken. check-in was also a bit terrible since we had to wait for an hour before we got our rooms. there was also no free parking around so make sure to be aware of the parking areas allowed to avoid fines. dinner was so-so and breakfast was a bit bland. nothing to say with the staff though who we encountered since everyone including the receptionist who made us wait for an hour was as hospitable and as respectful as possible.

5 Janithya Wickramasooriya 35 months ago

I stayed at this hotel for seven nights in room 137. And I will recommend this hotel for anyone who’s looking for five star experience. The staff was very friendly. Sanduni from the reception helped us for a smooth checkin. And all reception staff was very helpful bcz we wanted to change the room and they helped us quickly and arranged another room for us. I am delighted of their service. The pool also very nice and clean they are giving the superb effort to keep the guest happy. And guy who cleaned the room from housekeeping was convenient and friendly.And the room service staff also helpful. I’m thankful for the hotel staff for their service. I would definitely visit this hotel again.

5 Rosie Tucno 37 months ago

Rooms are very comfortable.
Swimming pool is warm and perfect size
The sauna is great!!
The Indian restaurant has good prices and nice food.
Our experience was just perfect!

3 Ibrahim Sutarwala 36 months ago

I’ve been staying here for past 4 months and I have never had 2 consecutive weeks without any issues. A sensible question would be, why am I still staying here then? Well the staff is courteous, they always have a quick fix option and the room tariff is reasonable. I have been given several different rooms in this hotel and every other room that I stayed-in, had some issue in it. For example: the wash-basin tap was lose, the room had a weird smell, the in-house restaurant plays loud music which rattles the walls and floor (specially during Maghrib Adhaan), the hot water in the washroom is dirty and yellow in color, the force in jet-spray is low, laundry bags have changed from fabric to plastic bags (seems like they are cost cutting), etc. The only three factors I admire about this place is courteous staff, nice location and reasonable prices for room. I hope they work on the infrastructure and level up.

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