3 reviews

Du

Name: Du
Address: Abu Dhabi, United Arab Emirates
Rating: 2.3

Abu Dhabi

CCMQ+9R5 - Al Muntazah - Zone 1 - Abu Dhabi - United Arab Emirates

Call center Bank ATM

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About

Du is a call center, bank and atm located in Abu Dhabi, United Arab Emirates. The average rating of this business is 2.30 out of 5 stars based on 3 reviews. The street address of this business is CCMQ+9R5 - Al Muntazah - Zone 1 - Abu Dhabi - United Arab Emirates. Du is closed on Sunday, and other days it is open from 09:30am to 04:30pm.

FAQs

Where Du is located at?: Du is located at CCMQ+9R5 - Al Muntazah - Zone 1 - Abu Dhabi - United Arab Emirates.

Reviews

5 Paul Jose 39 months ago

excellent service

5 Emily HTY 23 months ago

Super friendly staff! I had problems about my online bank due to changing a new phone. Melissa helped me solved the Barclays Mobile App issue with very efficient and professional skills. She also provided me some useful advice for opening saving account. Katie tried to help me set up the e-wallet on my new phone patiently, though we didn’t make it due to phone’s issue. I appreciate both ladies’ kindness and help. All staff in this branch were greeting customer in reception, which makes people feel warm while waiting. :)

1 Vlad Negru 74 months ago

From the person that greeted us in a "I don't care at all about you get out of my face faster " way, to Helen D that was to do a change on the account. She was so poor in every aspect of customer service it is appalling. Wasn't understanding of us especially that we had a toddler with us, cold and distant. You name it. Really hope I never have to visit this branch ever in my life. Barclays, poor job from your hiring manager hiring these people that treat customers like this. I hope to switch banks pretty soon anyway. Thank God.

1 Peter Davis 24 months ago

Went to the bank to make an international payment - bank was late opening and the cashier but the wrong swift code in resulting in a cancelled payment - luckily the money came back into the account otherwise would have been £5,000 down. Absolutely Ridiculous

4 Denise Clawley 22 months ago

Went in to pay in a cheque. Has to use machines as all paying-in windows closed. Don't think you can beat the personal touch!

2 Colin Grimmett 18 months ago

Queues far 2 long only 1 cashier on ,the rest hanging about talking

1 Sandra Morris 38 months ago

An hour wait to access counter service to repeat ID verification because it was lost last time.

As ever plenty of staff trying to divert people onto self service, but only 1 on the counter, not very helpful after closing all our local branches!

Number of people in branch exceeded safe limit advertised on door, staff at various points too close to each other and customers, sometimes with no masks and at others with masks below chins.

I would never hold personal or business accounts with barclays, I just need to convince the charities I'm involved with to move elsewhere too!

1 Jayne Seedhouse 50 months ago

Went to this bank on the day of lock down and had to queue with everyone else, only to find out when I got to the front of the queue I couldn't go in and cancel a standing order or withdraw some money. Only to be told by a VERY rude Barclay employee that I shouldn't be wasting their time and stay at home, if that was the case they shouldn't have been open in the first place. I went to Aldridge branch a few days later and they were more helpful!

2 Janet Kendall 26 months ago

Waited 50 minutes to pay in charity money at Cannock branch. This is NOT acceptable. When questioned why only one cashier I was told that this was normal as it wasn’t busy. Disgraceful!!
Just glad that this isn’t my bank. When I then went into HSBC (my bank) I was attended to in 5 minutes. Need to get their act together.

Map Location

Business Hours

Saturday	09:30am - 01:30pm
Sunday	Day off
Monday	09:30am - 04:30pm
Tuesday	09:30am - 04:30pm
Wednesday	10:00am - 04:30pm
Thursday	09:30am - 04:30pm
Friday	09:30am - 04:30pm