228 reviews

Ecity - Al Wahda Mall

Name: Ecity - Al Wahda Mall
Address: Abu Dhabi, United Arab Emirates
Rating: 4.4

Abu Dhabi

Shop 303, 2nd Floor Al Asalah St Al Wahda Mall - Abu Dhabi - United Arab Emirates

Electronics store Bus stop

Service Options In-store shopping In-store pick-up Delivery

+971 2 443 7984

Photos

About

Ecity - Al Wahda Mall is a electronics store and bus stop located in Abu Dhabi, United Arab Emirates. The average rating of this business is 4.40 out of 5 stars based on 228 reviews. The street address of this business is Shop 303, 2nd Floor Al Asalah St Al Wahda Mall - Abu Dhabi - United Arab Emirates. Ecity - Al Wahda Mall is open seven days a week from 10:00am to 10:00pm.

FAQs

Where Ecity - Al Wahda Mall is located at?: Ecity - Al Wahda Mall is located at Shop 303, 2nd Floor Al Asalah St Al Wahda Mall - Abu Dhabi - United Arab Emirates.
What is the contact number of Ecity - Al Wahda Mall?: The contact number of Ecity - Al Wahda Mall is +971 2 443 7984

Reviews

1 Rasha El Kadi 35 months ago

If i could put 0 stars i would …Worst shop ever! I bought my iPhone 14 pro max in cash few day ago , and they gave me free gifts that doesn’t even work!!, recommend for me to buy (smartix) adapter it takes more than 3 hours to charge the phone to the fully, terrible. I will never purchase from this place ever again

1 Ashif Mohammed 35 months ago

Very worst experience I got from the store Ecity Alwahda.
Last Dec I purchase iPhone 14max from their store by using NBD card with 24 months EMI.
But by the Store staff mistake and also their bank updation problem they didn't convert my plan into EMI and I got fine fee and interest from the bank and the store converted into 24 months interest rate plan. And I Contacted the store they told me they will fix the problem.
3 months I go and call the bank and store and atlast April it converted into 24 months no interest plan.
From the bank side they told convertion only can done by store only.
And I pay AED 436 interest for Phone because of fault of Store staffs.
The Accounts section they told it will clear they already mailed and everything but 3 months I payed Interest.
Atlast store manager Mr.Saud told me he will get the interest that I payed AED 436 from the Store.
Still from April I calling him he is not picking my phone and still I didnt get money back also. When I got store he will not there also.
Because of store Staffs I already lost AED 430.
The Sales staff also not in a good manner with customers.
They make me stand for 2 hour in their store for waiting their store manager.Sales staff customer approach is very bad.

Totally a worst experience I got from their store and I have lost money also.
Still I am calling Store manager.He is not picking phone.

5 ENRICO BERTOLDO 34 months ago

Excellent service by Rizwan from Samsung. He has been very professional, helpful and customer oriented.
A place to go and ask for him

1 Yudha Csp 37 months ago

Becarefull when you buy warranty package from ecity, I buy warranty package from them when I bought laptop from ecity.
But when I send my laptop to them for repair they asked you additional fees, they explained to me that the warranty package was not cover the damage.
This term and condition was not explained when they convince me to buy the warranty package.
They do anything just to make you spending more money on them.
Shame...so shame ecity
Additional information....the lady who serve me name Mayet was not profesional at all, lazy and liar. She promise me to get my laptop back after 2 days and it was nothing....
The company is liar and run by liar employee !!!!

2 Tariq Al-Omari 36 months ago

Ecity refused to return a small device that worth 99 AED after one day of purchase. The product was not used at all. Very bad experience and agonist the common sense and customer satisfaction .. I recommend that you as a customer make sure that what you would buy will not be returned.

5 Jeanrhiza. Omaquin 46 months ago

Coming this place to see only actually. Not my plan to buy.but your sales man rizwan is the best .he know all about he really make me decide to get a phone.this guys deserve any compensation if any .he is very good in customer service.very understandtabl.he offer many things and help .very professional. Company has to take care of this kind of staff. Great job rizwan .

5 Mohammed Ansar 46 months ago

MR. RIZWAN from Samsung assist me to buy a new mobile phone. I purchased Samsung a12 he explained every each feature as I don't know about technology n stuff. As I informed him I am working in offshore so he transfer my all data from old mobile to new mobile. And activated all my apps including botim & alhosnapp. I really realty happy and glad to meet mr Rizwan who help allot today. I will definitely any mobile in future for my family and friends. THANK YOU SO MUCH MR RIZWAN YOU REALLY HELP ME ALLOT

5 Dina Macalino 46 months ago

I had to say that I am very much satisfied, with the very accommodating attitude of Ms Hazel and Mr. Rizwan, I would say that these I individuals are commendable.
I am a happy and satisfied customer

Map Location

Business Hours

Saturday	10:00am - 10:00pm
Sunday	10:00am - 10:00pm
Monday	10:00am - 10:00pm
Tuesday	10:00am - 10:00pm
Wednesday	10:00am - 10:00pm
Thursday	10:00am - 10:00pm
Friday	10:00am - 10:00pm