5
Jessica Ball 16 months ago
I have suffered with poor dental hygiene since I got an infection from a poorly extracted tooth when I was 6 - nearly 30 years ago! As such, I only visited the dentist when I was in extreme pain, but was constantly getting toothache, gum abscesses, broken teeth, etc. I’m also terrified of needles and particularly oral injections.
I found CFDC through Google reviews and Facebook after my dentist at the time told me he wouldn’t be able to help in the time that I needed it done. Leanne talked to me initially about what I would like done and then I had a consultation with Keith who told me what I needed done to fix the issues. Knowing what I needed done, and wanted to be done, and being thoroughly impressed with the service I’d received so far, I decided to go ahead with CFDC and it was one of the best decisions I’ve ever made.
As a nervous patient to begin with, Keith listened to my concerns and anxieties and talked me through them, but also didn’t let me sit and wallow in my fear of needles. Before I even knew it my mouth was numb and I didn’t feel a thing. The painless injection method that Keith uses is such an improvement on the old huge needle and plunger to the point where I’m no longer scared of it!
The work I needed done and wanted done took, in total, about 20 appointments over 8 months, and the outcome is fantastic. I had crowns, bridges and veneers and I honestly can’t tell which ones are my “real” teeth and which ones aren’t! They look and feel just like real teeth.
Nowadays I’m smiling and laughing more, I’m more confident, and I don’t feel the need to hide my mouth behind my hand to hide discoloured, broken teeth. Keith took a very difficult mouth and a very anxious patient and worked magic. I can’t thank him enough.
But while Keith done all the work I can’t praise the entire team enough. Leanne has done nothing but encourage and help me along the way. Lesley and Gillian on reception are always so helpful and greet you by first name before you’ve even told them why you’re there! Gemma was Keith’s assistant most of the time at my appointments and she was also fantastic, always friendly and asking how I’d been and how my day was going. On top of that, Laura, the hygienist, is a real credit to the practice - she’s so incredibly gentle while working on your teeth it would be easy to fall asleep while getting a scale and polish!
I could sing the praises of every single person in the practice all day but the bottom line is I have never felt so welcomed, cared for, and well looked after by dentist as I have at CFDC. I will never need to look for a new dentist because I have complete faith in Keith and the team and know my oral health will be in top shape from now on.
If you’re anxious about the dentist, if you’re in pain and need something fixed, if you’re self-conscious about your smile, if you need anything at all done by a dentist - speak to CFDC. You will not regret it.