389 reviews

First Abu Dhabi Bank | One FAB Tower

Name: First Abu Dhabi Bank | One FAB Tower
Address: Abu Dhabi, United Arab Emirates
Rating: 3.2

Abu Dhabi

Sheikh khalifa Street - Al Danah - Zone 1 - Abu Dhabi - United Arab Emirates

Bank Bus stop

+971 600 566223

Photos

About

First Abu Dhabi Bank | One FAB Tower is a bank and bus stop located in Abu Dhabi, United Arab Emirates. The average rating of this business is 3.20 out of 5 stars based on 389 reviews. The street address of this business is Sheikh khalifa Street - Al Danah - Zone 1 - Abu Dhabi - United Arab Emirates. First Abu Dhabi Bank | One FAB Tower is closed on Sunday, and other days it is open from 08:00am to 03:00pm.

FAQs

Where First Abu Dhabi Bank | One FAB Tower is located at?: First Abu Dhabi Bank | One FAB Tower is located at Sheikh khalifa Street - Al Danah - Zone 1 - Abu Dhabi - United Arab Emirates.
What is the contact number of First Abu Dhabi Bank | One FAB Tower?: The contact number of First Abu Dhabi Bank | One FAB Tower is +971 600 566223

Reviews

5 Andriy 21 months ago

I just wanted to take a moment to express my heartfelt gratitude for the excellent service and support you provide. Your team is truly exceptional and the level of professionalism, friendliness, and efficiency that I experienced with your bank is truly remarkable.

I have been a customer for a while now and I must say, I am thoroughly impressed with the level of service and attention to detail that I receive each and every time I interact with your bank. Your online and mobile banking platforms are user-friendly and make managing my finances a breeze.

Additionally, your customer support team is second to none. They are always available to assist me with any questions or concerns I may have and they consistently go above and beyond to ensure that I am completely satisfied with the services provided.

5 Khadija Fehraoui 18 months ago

I just want to thank you with your service online banking. Thanks to Abanob Abdelshahid senior sales agent for ur help guidance and advices. Thanks to him for helping me out on my request to change and replace my new credit card. He’s very accomodating and friendly. Everything was completed smoothly so fast and easy for me.
Thanks again really u have delighted me with ur professional customer service.

1 Usama Iftikhar 20 months ago

I have been charged for the Membership fee for a cash back card of 500 AED + VAT, which I did not know that there would be an annual fee on that card. Also it's been added to my statement without any notice or any notification which is unethical and I believe it's for next year. If that's the case i don't want to continue with this card anymore please cancel my card.
I raised a request yesterday at customer support, now i have received a call and they told me we aren't able to waive off the charges and she offered me 100 AED discount then i call to customer support and that lady offered me 200 AED discount, seriously? What's happening, is this a joke? Why should I pay the amount which I'm not aware of?

Also in the Schedule of Charges mentioned the annual fee is 315 AED. But bank charged 500 AED + VAT.

Now the customer support person is stating that i have to pay this fee in any case and they can;t able to raise the request as well. I'm sorry, no I will not pay these charges, i will clear my payment which is spent by me as well i never delayed my payment now this is the reward i'm getting of that, worst service i got form FAB, i will never recommend FAB to anyone in the future.

5 Mariam Al Zaabi 19 months ago

Whenever I have a returned cheque, Only main branch with staff named Jawaher who is happy to help me with that, even if it’s after working hours. She’s always been so helpful and nice. Best experience!

1 Mahmoud Mosaad 17 months ago

BIG 000000000000000
I will never recommend FAB to anyone, quite the opposite will warren anyone will mention that he is planning to join your bank
I was a 6 years loyal customer using only your banking services ( car Loan, Salary account, CC, QC, .....) but good luck after what happened.
- I reduced the CC Limit to 5K and will settle the duo amount and will close it at the nearest after you reduced it to 15k while you are the one who increased my limit to 41K after seeing my spending and my payment history.
- I opened an ACC with a respective Bank ENBD and will transfer my salary to it you don't deserve
- I applied for ENBD CC and will receive it this week
- even they offered me the personal loan I was planning to get with a very good rate
lastly, Very unprofessional customer service and you know nothing about problem-solving, your call center acting with no responsibility for the customer complaining when I'm talking to them feels like "SO WHAT YOU WANT TO GO JUST GO WE DONT CARE"

5 maryam abushabab 21 months ago

This is one of the finest FAB towers in Abu Dhabi. Customer service is excellent, dependable, and prompt. Mrs. Svetlana assisted me in resolving my problem; she was very helpful and clearly explained and solved the issue for me.
I strongly advise you to visit this branch if you have any problems or need assistance.

4 saif Saeed 22 months ago

I had good experience from customer support. Only issue i had is at the teller, i did not get the denomination i need.

5 lamees taha 21 months ago

I recently had the pleasure of meeting the staff at FAB tower 1 branch Abudhabi .They were incredibly helpful and knowledgeable, and went above and beyond to ensure that my banking needs were met. They were friendly and professional, and made the entire process of setting up my account and managing my finances a breeze. I would highly recommend FAB1 Twoer to anyone looking for a reliable and trustworthy banking partner.

I would like to express my special thanks to Mrs. Omniy Attia. Please continue your good work and thank you again????

4 cinekg 18 months ago

Strange opening times, check dates on products, but almost all you need. Cash machine with fee

5 wing nut 51 months ago

Staff always willing to help

Map Location

Business Hours

Friday	07:30am - 12:30pm
Saturday	08:00am - 03:00pm
Sunday	Day off
Monday	08:00am - 03:00pm
Tuesday	08:00am - 03:00pm
Wednesday	08:00am - 03:00pm
Thursday	08:00am - 03:00pm