341 reviews

Kia Service Center - Abu Dhabi - Mussafah

Name: Kia Service Center - Abu Dhabi - Mussafah
Address: Abu Dhabi, United Arab Emirates
Rating: 3.4

Abu Dhabi

13th Street - Musaffah - M-12 - Abu Dhabi - United Arab Emirates

Car repair and maintenance service Auto body shop Transport interchange

+971 2 555 0050

Photos

Kia Service Center - Abu Dhabi - Mussafah

About

Kia Service Center - Abu Dhabi - Mussafah is a car repair and maintenance service, auto body shop and transport interchange located in Abu Dhabi, United Arab Emirates. The average rating of this business is 3.40 out of 5 stars based on 341 reviews. The street address of this business is 13th Street - Musaffah - M-12 - Abu Dhabi - United Arab Emirates. Kia Service Center - Abu Dhabi - Mussafah is closed on Sunday, and other days it is open from 07:30am to 05:00pm.

FAQs

Where Kia Service Center - Abu Dhabi - Mussafah is located at?: Kia Service Center - Abu Dhabi - Mussafah is located at 13th Street - Musaffah - M-12 - Abu Dhabi - United Arab Emirates.
What is the contact number of Kia Service Center - Abu Dhabi - Mussafah?: The contact number of Kia Service Center - Abu Dhabi - Mussafah is +971 2 555 0050

Reviews

5 Ali Ahmed 15 months ago

I recently visited the Kia service center and I must say, I was thoroughly impressed with the level of service I received. The staff were friendly, knowledgeable and efficient. However, I must give a special thanks to Engineer Abdul Razik for his amazing effort in ensuring my car was well taken care of. He went above and beyond to address all my concerns and provided me with regular updates throughout the process. I truly appreciate his dedication and professionalism. I highly recommend the Kia service center and Engineer Abdul Razik to anyone in need of car maintenance or repairs.
Thank you!

1 Lavinia Lav 18 months ago

I came here 2 months ago! Paid for the service and they never check the car, I waited for 2 months to have a part ordered, after 2 months of continuous calling and checking where is my spare part… i got informed the part was never ordered and the car was never checked, bare in mind the car was in shop for 2 days. Nobody care s apparently. The owner should know what is going on. I would never come back here !

Update: after 3 months now! Nobody contacted me and they lie every day about it! I think TAMM is the right place to make an official complaint since they charged me for doing nothing! I give you 3 days to fix this issue otherwise i will complain to The Government for your service

3 Hamed Al Jabri 85 months ago

Great front desk, good reception and relaxed environment.
Services by Appointment is good idea, however; why not stick to the service appointments especially when someone over take the appointment Que.

Location is also a nightmare, especially if you take your car after 5pm, be prepared to spend one hour getting out of Mussafah.

Normally, there are many Taxi's waiting outside, no need to book, just drop your car. However there is no clear explanation why you have to wait because you are "a walk-in", as many times all agents are available but seems busy with other things, can't understand tgat since they are "Customer Front desk"

1 Eman Abdellah 17 months ago

I went for major 60 km service after booking by phone, the counter 7 agent told me you cant take it today, then he suggested that i can go for minor service.. confusing to me and misleading too.
Plus misleading information he was unproffessional at all starting by speaking on his mobile while taking my car ID, aggressively responding to my enquiries and singing during printing paper to me, he ended the mistreating by pointing and talking disrepectly just to respond about exit form.
I made a complaint and I hope something could done, because it was soooo unexpected to me to be treated like that from kia even i was speechless i couldnt do anything at the moment,
Counter 7, Saturday 10:30

1 Sheesh Sha 16 months ago

Yes, this is correct this company has very bad customer service and so poor hospitality, high service prices.. too much delay.. poor communication with clients.. again Too Much Delay! I hope there’s another KIA service in Abu dhabi so we can transfer. Not this Juma Al Majid company Kia Service. Kia Korea / UAE hope you will notice us.

1 Najam Saqib 37 months ago

I have had very bad experience with Kia Service centre as usual. Customer services team is very unprofessional and uncooperative. I have recently done full service for my car which cost me a fortune however, it was not worth it at all. Condition of my car after service cost of almost AED3,500 can be seen in the pictures. Service agent (Manahal counter#4) did not even explain me the condition of my car after the services. Please do not waste your time and money here. I regret that I decided to try them again even after few bad experiences earlier.

5 Ali Ahmed (Alchemist) 18 months ago

I just like to record that I have received excellent service from the staff . I was kept fully informed as to problem solving and believe the pricing to be both competitive and honest .Thanks to Mr. Khalid, Mr. Mutaz, Mr Arjun and all the staff for their excellent and professional customer care. You guys exceeded my expectations in both the quality and the range of service given.
Much appreciated. Many thanks. No hesitation in recommending Quality Car Services.

1 Bu RaShEd 19 months ago

Very bad customer service and so poor hospitality.. high service prices.. too much delay.. poor communication with clients.. awful experience ????

Map Location

Business Hours

Friday	07:30am - 05:00pm
Saturday	07:30am - 05:00pm
Sunday	Day off
Monday	07:30am - 05:00pm
Tuesday	07:30am - 05:00pm
Wednesday	07:30am - 05:00pm
Thursday	07:30am - 05:00pm