Lovisa

Galleria New Expansion,Level 1,Al Maryah Island - Abu Dhabi - United Arab Emirates
Service Options In-store shopping
Photos
About

Lovisa is a fashion accessories store, taxi service, airport, minibus taxi service and transportation service located in Abu Dhabi, United Arab Emirates. The average rating of this business is 5.00 out of 5 stars based on 1 reviews. The street address of this business is Galleria New Expansion,Level 1,Al Maryah Island - Abu Dhabi - United Arab Emirates. Lovisa is open seven days a week from 10:00am to 12:00am.

FAQs
Where Lovisa is located at?
Lovisa is located at Galleria New Expansion,Level 1,Al Maryah Island - Abu Dhabi - United Arab Emirates.
What is the contact number of Lovisa?
The contact number of Lovisa is +971 2 556 2728
Reviews

1 Muthu navaneethakumar B 17 months ago

We were 2 couples, looking for a reliable taxi for exploring just 2 places in pembroke coast over the weekend. Based on reviews and website, we have called twice to this taxi company on friday afternoon but they did not respond, thats ok as we definitely know they may be driving and sent an sms for our query by 5 pm as there was no call back.
As there was no response for the the sms. Saturning morning when called again around 10:45 am, the person who responded immediately, spoke rudely without any basic politeness and sounded much restless, saying if no response to call or sms, we should email and wait for response. He also said that he has been running the service for many years for VVIP customers and businesses etc bla bla bla,.. and he keep on insisting to delete the negative review before he answer our travel query else he says he asked google to delete it.

Our response
If your service is only for premier customers and business, do mention it clearly in your website that it is not for individual customers. Your website does not mention it anywhere. Also in contradiction, your numbers are available in travelodge and other places for individual customers.

Our feedback is purely for no/worst response to the calls. This is digital era and the Order of priority in Customer service Industry is call, sms and live chat for services like this and not 20 years back to send emails and wait for the response. Customer wont email you and wait for the reply when they need the taxi service. If yours is not such a conventional taxi service and needs to be booked months prior, do mention it clearly in website and dont publish yourself with your competitors. In any case, your customer service is worst and there is no SLA for response time.
It is meaningless what you have said us in the call that you offer service only for big vip customers but without anyone to attend calls ? no basic back office or reception to attend calls and manage enquires ? is a big contradiction by itself.

We strongly recommend anyone who is looking for individual service to be cautious with this taxi company.

Note: Giving a review is every individual customers' right and someone cannot force it to be removed. We strongly believe Google is a fair platform and ensures the same.

Note to Google team: if this company ask you to delete the review for any i reasons (which the person was saying in the call), we strongly believe google does check the legitimacy and act fairly.

5 Jack P 99 months ago

Amazing service. punctual and happy to accommodate a large group.
Gareth even went out of his way (at 4am) to bring back a mobile phone which was left in his car after he dropped us off. Genuine nice guy who is more than happy to provide a top class service!!

5 Ian Perridge 99 months ago

Gareth drove me to Cardiff airport for an early morning flight leaving at 5am. He was able to accomadate this at last minute.Very reasonable price and friendly guy. He arrived early and got me there with time to spare. Would
Definitely recommend.

5 Iain Austin 63 months ago

Absolutely superb! Affordable, reliable, punctual. Pretty much what you want from a taxi company! Car was clean, which for me is always a good first sign! When back in the area I’ll defo use again!

5 Rachel Randles 75 months ago

Great service, got me home when I could barely walk.... left my phone in his taxi and he kept it safe and returned it to me, what a legend, and such a lovely guy... only taxi number in my phone from now on ! ????

5 Craig Davies 87 months ago

Very polite, pleasant and punctual. Vehicle was immaculate which all in all made for an excellent journey. Would definitely use again next time I need a taxi in Pembrokeshire

5 Jansen Parsley 87 months ago

The driver was very helpful, polite and also provided a professional service. Very easy to reach via email and phone and was punctual and courteous. highly recommended.

5 dai king 111 months ago

I have used gareth's cabs taxi service for approx 2 years and they are always on time and very helpful, i have also used this company for long distance travel and i will say they were the cheapest i could find. I would highly recommend this taxi company and the 5 star rating is what they deserve.
Map Location
Business Hours
Saturday 10:00am - 10:00pm
Sunday 10:00am - 10:00pm
Monday 10:00am - 10:00pm
Tuesday 10:00am - 10:00pm
Wednesday 10:00am - 10:00pm
Thursday 10:00am - 12:00am
Friday 10:00am - 12:00am
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