Nurai Island
Nurai Island - Nourai Island - Abu Dhabi - United Arab Emirates
Nurai Island is a resort hotel, tourist attraction and doctor located in Abu Dhabi, United Arab Emirates. The average rating of this business is 4.30 out of 5 stars based on 876 reviews. The street address of this business is Nurai Island - Nourai Island - Abu Dhabi - United Arab Emirates.
- Nurai Island is located at Nurai Island - Nourai Island - Abu Dhabi - United Arab Emirates.
- The contact number of Nurai Island is +971 2 506 6222
5 Mohamed Shaniz 16 months ago
5 Hadeil Salman Almohaya 16 months ago
Very great food and services. They have a wonderful seafood Lebanese resturant and a great Mexican restaurant. The breakfast is very good and diverse.
There are 2 bicycles for each villa. And u can call for the golf car anytime.
The swimming pool is a breathtaking!! You can adjust the heat to enjoy the weather.
Plenty of water aport activities.
Oh, don’t forget to see massage rooms.
I definitely recommend this place for families, couples, groups!! And surely i will come back here again. Thank you for the great hospitality.
2 Anne-Fleur Heisele 15 months ago
Starting with the arrival experience at the welcome centre - the roads leading to the welcome centre are dirt roads, the cabin is so basic, valet & parking very messy and crowded, deposit is taken but no further information provided and another wait for allocation of rooms once you arrive at the island.
The resort appears run down, as if the management has neglected the upkeep of the island. Maintenance in the rooms and public areas is overdue. The villa bathrooms are in poor condition with bathroom faucets rusted & cracked tiles.
Amenities in the room are given sparingly - cost cutting you may ask? No body lotion, no liquid soap, no comb which are basic amenities in a 5-star resort. Two bath towels and two pool towels provided for two guests only. Furthermore, the mini bar selection is limited with no provision of a simple chocolate and the display in a drawer isn’t well thought of.
During our stay, only two of the four restaurants were open, which is a shame when guests are staying on an island with no intention to leave to visit the city (with a surcharge of AED 1500 for boat transfers).
The change in management in 2022, has definitely affected the staff morale, sadly there is no genuine smile, no interest to create memorable moments for guests, assisting only because it’s their job. We also felt a lack of leadership, training of staff and product knowledge.
A major area of improvement to at least make the resort feel “nice” is the landscaping. Plants are not maintained, pathways are overgrown, grass is not cut in the villas, variety of plants. There are many resorts in UAE who have nailed their landscaping and have the same climate!
The resort has so much potential with a little bit of love & care to justifies the price point. The island concept can be further developed, mimicking the Maldives experience. The privacy offered in your villa with the option of partitions and direct access to the beach is definitely a USP.
Thank you to Rais & Jackie, island butlers, for your assistance during our stay!
3 Fatma 17 months ago
4 I G 16 months ago
Food is okay, nothing special or flamboyant but good. Yet compared to the ritz or qasr al sarab for f&b can be a bit better at these price points.
Given the hot weather we were in and humidity i empathize with the staff who do their best.
There were a couple of misses on the room cleanliness, but other wise the staff is amazing.
One of the cleanest beaches i’ve come across in the country.
Special thanks at the breakfast to Eman who truly went the extra mile to make us feel comfortable and taken care of, was my daughter’s highlight to see her at breakfast.
5 Michel Lambert 19 months ago
1 Zaineb Benslimane 18 months ago
Despite the beauty of the place, I never saw in my life such a bad service!
We went for a day pass. At the welcoming center they basically just asked for our ID and reservation and gave us bracelet. No welcome, no information is given regarding the timing of the boat… nothing! On arrival to the island, the boat literraly dropped us next to a small
swimming pool and there was no one to welcome us. we had to yo and ask about where to go and what to do. it was jot even the main reception. we waited 30 min under the sun fore a buggy to arrive. On arrival to the main pool, we asked to speak with a manager and told our experience. They apologized and that’s it.
We sat on the beach and the service was still awful. 30 min waiting for a waiter, calling a waiter and he goes to serve other people…
Really it was a pity to have such an awful service for our day off.
5 shouq albreiki 16 months ago
