537 reviews

Air India

Name: Air India
Address: Dubai, United Arab Emirates
Rating: 3.3

Dubai

106 Salah Al Din St - Deira - Dubai - United Arab Emirates

Travel agency Bus stop

+971 4 207 9400

Photos

About

Air India is a travel agency and bus stop located in Dubai, United Arab Emirates. The average rating of this business is 3.30 out of 5 stars based on 537 reviews. The street address of this business is 106 Salah Al Din St - Deira - Dubai - United Arab Emirates. Air India is open seven days a week from 09:00am to 06:00pm.

FAQs

Where Air India is located at?: Air India is located at 106 Salah Al Din St - Deira - Dubai - United Arab Emirates.
What is the contact number of Air India?: The contact number of Air India is +971 4 207 9400

Reviews

5 Seshavarthan Vellai 15 months ago

I had a flight from Dubai to Delhi, which unfortunately got delayed, making it impossible for me to catch my connecting flight to Vishakhapatnam. Despite my efforts to seek assistance from MakeMyTrip, both the customer support team and the manager were unhelpful, leaving me feeling disturbed and confused. However, my experience took a positive turn when I decided to reach out to Air India's customer support.

Air India's customer support team guided me effectively and suggested that I approach their Dubai airport office. Upon doing so and explaining my situation, they promptly assessed all available flight options and, to my relief, arranged a direct flight instead of my original connection. This thoughtful gesture made my journey significantly smoother, and I am truly grateful for their exceptional customer service.

Despite my hectic schedule, Air India managed to provide a last-minute solution, which was truly commendable. I express my heartfelt appreciation to Air India and all the staff at the airport office and check-in counters for their outstanding assistance. Thanks to them, what could have been a stressful trip turned into a seamless and enjoyable journey.

Choosing Air India for this trip was a wise decision, and I am now eagerly looking forward to more happy journeys with them in the future. Kudos to Air India for going above and beyond to deliver excellent customer service!

5 D “Dk” K 17 months ago

Easy to find location on main street. Good customer service. They do provide OK TO BOARD service at fee of AED 20 per passenger. No calling number as it is primarily a booking office.

1 SWE DUBAI 17 months ago

Very sad to say, I called many times but no response, we thought after taking by TATA AIR INDIA Service Il improve, but it's same like before, TATA management should look into it.. We want to see air India become best airline

1 rashid kaka 19 months ago

Air india branch salah ul din has the worst possible customer service. The response and behavior of employee (SARA) couldnt be any worse. Just an cancellation of my ticket took more than an hour when other airlines would have taken less than 15 minutes. No positive reply and back talks were the only thing received in return. Surely i would never travel through air india or air india express again. Horrible.

5 Janarthanan S 19 months ago

Visited this place for OTB. Few people on a Sunday morning. Staff very friendly and polite service and handled all the customers needs patiently. Happy with the service provided.

1 janice fernandes 15 months ago

I just typed a wrong name and they refused to correct it. Instead asked me to cancel and get a new ticket...horrible

1 veera venkata 19 months ago

From 3 days I'm calling for a small information will take only 10 secs till noone respond and not get any call back ! How wrost they managing Offices with this Useless and careless staff ? So many hard working people looking for job kindly provide jobs for hard working people instead of lazy fellows

4 RAJINDER SHARMA 17 months ago

Due to my kids traveling alone from Dubai to Amritsar, I was worried about booking ticket online, so I visited Salahudin Air india office today, Mam Shaila guided me well with Unaccompanied minor request, thx

Map Location

Business Hours

Thursday	09:00am - 06:00pm
Friday	09:00am - 06:00pm
Saturday	09:00am - 06:00pm
Sunday	09:00am - 12:00pm
Monday	09:00am - 06:00pm
Tuesday	09:00am - 06:00pm
Wednesday	09:00am - 06:00pm