91 reviews

Cappadocia Air Hot Balloon

Name: Cappadocia Air Hot Balloon
Address: Dubai, United Arab Emirates
Rating: 4.9

Dubai

23 Marina Tower Office no. 507 - Dubai - United Arab Emirates

Sightseeing tour agency Tour operator Travel agency Land allotment

+971 56 769 2005

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About

Cappadocia Air Hot Balloon is a sightseeing tour agency, tour operator, travel agency and land allotment located in Dubai, United Arab Emirates. The average rating of this business is 4.90 out of 5 stars based on 91 reviews. The street address of this business is 23 Marina Tower Office no. 507 - Dubai - United Arab Emirates. Cappadocia Air Hot Balloon is open seven days a week 24 hours a day.

FAQs

Where Cappadocia Air Hot Balloon is located at?: Cappadocia Air Hot Balloon is located at 23 Marina Tower Office no. 507 - Dubai - United Arab Emirates.
What is the contact number of Cappadocia Air Hot Balloon?: The contact number of Cappadocia Air Hot Balloon is +971 56 769 2005

Reviews

5 Arpit Agrawal 18 months ago

Surreal Experience! One of the most memorable ride i had. Everything on time and as promised. Pilot was most jovial person i met. Highly recommend!

Booking and Coordination was seamless. Great job by Mohammed

5 Samira Ibrahim 21 months ago

Highly recommend!!. The entire experience is amazing. From pick up, to hot air balloon with the falcons flying, to the tasty breakfast, to the camel/horse rides, to dune bashing and the quad bikes. All the staff we’re extremely friendly and helpful throughout the whole experience. Thank you again for a once in a lifetime dream!!. Many thanks to Mohamed and Leo!! ????????

5 cloned555 24 months ago

A great morning adventure! Picked up from our hotel promptly (04:30) in a comfortable 4x4 ready for our dawn start. When we arrived at base refreshments and washrooms were available, after waiting for everyone else to arrive our balloon Captain gave a safety talk and told us what to expect on our adventure! Then we were off on a short car ride to the balloon site, where they were partly inflated by the well drilled ground staff. Once the captain had inflated the balloon we clambered onboard, once your safety belt is attached you can get yourself comfortable. Then the anchor ropes were released and we were off the ground in the most gentle of ways! The flight varied in height depending on the best prevailing winds and lasted just over an hour, taking on the most spectacular early morning views. The landing was very calm, you have an initial 'bump' on ground contact, but as long as you listen to the captain and take your landing position everything is fine! After the ground crew arrived we could disembark calmly. Then it was another short journey to the camel and ATV centre via some crazy dune bashing!! (Great fun! Especially for my young son). At the centre breakfast was served, and then you could partake in the other activities if your had booked them. After around an hour or so it was back to the hotel, still in time for breakfast! We had a great adventure, made all the better by the professionalism of all the staff, not forgetting Alex and our fantastic Captain 'Orlando'!

1 Noura Abdulhadi 15 months ago

It was a terrible experience. My friends and I went on the balloon to celebrate my friend's 50th birthday. I have been on a balloon before and definitely that is not how it is supposed to happen. Before going on the balloon, they mentioned the importance of doing the landing position and that it might be a bit bumpy, but that's the only thing they told us.

We got up and the ride was fine. I would say, the fire was too close to us and it was super hot (with the other one I did it was further away and we did not feel it as much). Anyway, that part was fine. But when it came to the landing, the pilot told us to get into landing position and we did, and to my surprise the landing was super painful and scary. My whole body was hit badly against the basket especially my head. My mobile and my sunglasses flew away from me (thankfully in the basket). The pilot was unable to land it from the first time, so he had to go up and do it again and again the landing was as painful. There were kids with us, and one of the younger ones was crying non stop after the first landing.

After I got out of the balloon, all of us were shaken, scared and hurt in different ways. In addition to my head and neck pain, I found scratches and bruises all over my back.

First of all, my first annoyance that if it was this windy, then why fly up to begin with. They already mentioned that it will be windy, so why go ahead with it. Ok, let us give them benefit of the doubt, they did not know it would be this windy - there should be a proper training before and well a proper warning up in the air since by then the pilot already knew the situation. Similar to the plane, they should of told us please keep your belongings in your bag and if you have kids hold them tight as we go down.

Second of all, it was the way they handled the whole situation, they were very unprofessional. The pilot's first reaction was to laugh and say something in the lines that oh it was super windy. And then the guys who came later to take care of the basket and take us, when we started complaining they got in defensive mood and started saying this is not out fault and we did not know it was this windy, the weather is not in our hands. No one actually told us, "we are very sorry that happened to you! Are you okay? Where does it hurt? Do you need first-aid?". We felt unheard and unseen with no compassion or empathy. I do admit that the guy did come later on to apologize, but that was after around one hour. We asked for compensation and he said he will see what he can do and get back to us, and he did not. My neck was hurting for a day after and sadly now when I get on a normal flight, I get a bit scared when it is landing.

5 Alexi Hermet 20 months ago

Being able to see the sunrise in the desert is amazing. The staff members were well-trained and had exceptional customer service skills. The pilot was very educated about the area and provided us with a lot of information while we were in the air. The trip was also very smooth. strongly advised.

5 Malena Nod 24 months ago

amazing meet Early morning, but the luxurious pick-up from our hotel made it more pleasant. After an approximately one-hour drive, we arrived at the balloon takeoff area. We were greeted by a friendly host and given coffee and tea before boarding. For the ride, provide clear and straightforward safety instructions. Incredible adventure lasting around an hour. Incredible views of the desert, villages, animals, and camels. Very informed about the balloon and the location we were flying over, the pilot was very knowledgeable. After the trip, we were taken for breakfast.

5 Qingxia Yin 21 months ago

It was a wonderful experience of riding hot air balloon. the stuffs here are super nice and cute, they worked hard and helped a lot.

5 Ashley Flores 24 months ago

We had a fantastic morning seeing the desert sunrise. Everything went very well and was so clearly described. Our captain made everyone feel at ease the entire time and was not just very hilarious but also so sure of himself that no one worried. Our landing couldn't have been more effortless. Overall, it was a pleasant experience.

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