269 reviews

Cartier Dubai Mall Grand Atrium

Name: Cartier Dubai Mall Grand Atrium
Address: Dubai, United Arab Emirates
Rating: 3.8

Dubai

Dubai Mall Grand Atrium - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates

Jewelry store Diamond dealer Fashion accessories store Gift shop Perfume store Manufacturer Finishing materials supplier

Service Options In-store shopping In-store pick-up Delivery

+971 4 434 0434

Photos

About

Cartier Dubai Mall Grand Atrium is a jewelry store, diamond dealer, fashion accessories store, gift shop, perfume store, manufacturer and finishing materials supplier located in Dubai, United Arab Emirates. The average rating of this business is 3.80 out of 5 stars based on 269 reviews. The street address of this business is Dubai Mall Grand Atrium - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates. Cartier Dubai Mall Grand Atrium is closed on Saturday and Sunday, and other days it is open from 08:00am to 05:00pm.

FAQs

Where Cartier Dubai Mall Grand Atrium is located at?: Cartier Dubai Mall Grand Atrium is located at Dubai Mall Grand Atrium - Financial Center Rd - Downtown Dubai - Dubai - United Arab Emirates.
What is the contact number of Cartier Dubai Mall Grand Atrium?: The contact number of Cartier Dubai Mall Grand Atrium is +971 4 434 0434

Reviews

5 Farima Shakibi 19 months ago

I have been in this store twice. The second time the sale associate who helped us was wonderful. He was patient, attentive and polite. He was clearly understood the costumer service and their experience in a luxury store. I can confidently say he understood the assignment!! His name is Artyom and we will for sure go to him next time visiting this store. The store ambience was chic, catching and welcoming . They serve you barista style beverages while you are waiting. Artyom made sure their service is complete and walked us outside when we were leaving which I feel is friendly and professional. So in general I had a beautiful experience there without feeling uncomfortable or pushed even a bit…will definitely go back there and I hope others will experience the same.

1 Yury Rusin 20 months ago

Good range, good prices. But I didn't like the service at all.
Ordered a ring in advance, I came to pay and receive the item, but waited about 10 minutes for the salesman, although they were free.
It took a long time to process the purchase when handing over the goods.
One of the employees offered me water, but it never arrived.
Maybe the shop staff weren't happy with my clothes? Strange salespeople and the manager...
I wouldn't just like an apology in the form of a reply here, but real staff performance and customer focus.
I won't go to this shop and I wouldn't advise you either...

5 Davi 23 months ago

World class service!

We visited here to purchase a watch for my watch as a milestone purchase. The store is easily one of the best Cartier stores we have ever visited.

Salim helped us view and try several options within the model range we were looking for and spent time explaining the history, mechanics and warranty of the time piece.

He gave us some delicious coffees, collected a new watch from their safe,
present the watch, sized the bracelet and completed all of the paperwork for us.

We later returned the same day for a final adjustment and they quickly completed it.

Best of all we were given some care products and a travel case too.

I highly recommend visiting this store if your thinking of making a purchase.

1 Sahree 20 months ago

I bought the ring as a gift. I was greeted by a rather friendly lady at the entrance, but the manager (Ibrahim Attar) was very cold, serving with absolutely no interest. The case was not wrapped in a branded board with a seal. This is not my first purchase of Cartier, I have not seen such a disregard for other places. My advice, if you want to have a pleasant experience when buying an expensive gift, then pass by.

5 mariam 19 months ago

The best service, even if it was crowded .. they're gentle and helpful with the customers

1 Hyunji Oh 20 months ago

I went to Cartier today and served by an Asian lady. She obviously was not interested in serving us - maybe thinking that we are only browsing and not buying. She was constantly on her phone, singing to herself, and no explanation at all about the product. It was actually one of the worst experiences I had with the luxury brand. Not too sure if this is how Cartier trains their staff but it was definitely not a pleasant experience.

1 Evgenii Osinovskii 20 months ago

Disgusting service. Brand representatives - I recommend that you fire all the staff of this store and assemble a new team. Managers need to stand at the checkout at McDonald's, this is their maximum level.

1 fatema naser 19 months ago

I believe it is crucial for Cartier to prioritize respectful and professional customer service. I urge the management to address this issue promptly and provide proper training to their staff on customer satisfaction and professional conduct.

1 David Webster 66 months ago

We approached this company with a genuine enquiry for a flock machine, we had several potentially large and regular applications and sought their advice. The MD agreed to conduct some tests with our samples, so we posted these samples to the company. 2 weeks go by, so we phone and speak to the MD he has done absolutely nothing. We ask him again and state we cannot buy equipment unless we know it works on the substrates we provided - again assurances were made that the samples would be flocked. Now another week passed so we emailed expressing our disappointment that not even the courtesy to say they couldn’t or would not test them. We asked for the return of our samples not even the decency to respond. Find another supplier if you can what lousy customer service .

5 David Webster 54 months ago

Since our first review, we have to say that Campbell Coutts have since been absolutely great with service and support. It has not been possible to update our old review but we hope customers will take our latest review into account and the equipment does an admirable job.

5 Luisa Campbell 30 months ago

Amazing customer service, really knowledgeable staff and great products!

Map Location

Business Hours

Friday	10:00am - 12:00am
Saturday	10:00am - 12:00am
Sunday	10:00am - 12:00am
Monday	10:00am - 11:00pm
Tuesday	10:00am - 11:00pm
Wednesday	10:00am - 11:00pm
Thursday	10:00am - 11:00pm
Saturday	Day off
Sunday	Day off
Monday	08:00am - 05:00pm
Tuesday	08:00am - 05:00pm
Wednesday	08:00am - 05:00pm
Thursday	08:00am - 05:00pm
Friday	08:00am - 05:00pm

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